Latest Recruitment at KCB Bank Kenya

Key Responsibilities 

• Achieve profitability targets through revenue maximization and prudent cost management. 
• Grow and monitor the branch’s liability and asset portfolios to achieve business targets; 
• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling; 
• Overall management of the branch through efficient utilization of resources. 
• Delivery of excellent customer service through maintenance of high service standards. 
• Ensure compliance to Enterprise-Wide Risk Management Framework.
• Motivate, coach and develop a high performing team.

The Person 

For the above position, the successful applicant should have the following: - 

• A University Degree from a recognized institution. 
• Minimum of 8 years’ experience in General Banking; 6 years as a Branch Manager in a Bank set up.
• Experience in Sales, Personal/Business/or Retail Banking. 
• Experience Credit Analysis and administration. 
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration. 
• Demonstrated consistent high performance in role(s) held in the last three years 
• A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge. 
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations 
• A good understanding of risk, credit policies and procedures. 
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent planning, organization, problem solving and analytical skills

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KEY RESPONSIBILITIES 

• Collaborate with stakeholders to gather, analyze, and document business requirements for projects, systems, or processes. 
• Assisting in the prioritization of business requirements and defining project scope and objectives. 
• Serve as a bridge between technical and non-technical stakeholders, translating business needs into technical requirements and vice versa. 
• Facilitating communication between stakeholders and IT teams to ensure clear understanding of requirements. 
• Collaborate with project delivery teams to ensure that the final product meets the documented requirements and specifications. 
• Provide support to end users during implementation and post-implementation phases. 
• Monitoring the changes in baseline requirements through effective application of change control processes and tools. 
• Work with senior business analysts to manage requirements traceability information and track requirements status throughout the project. 
• Contributing to the development of test plans and test scripts as well as performing test execution to ensure the solution aligns with business needs. 
• Assist in training of end users, creation of training materials and user guides, and oversee the process of guaranteeing user acceptance and competency. 

 POSITION QUALIFICATION REQUIREMENTS

• Bachelor’s degree in computer science, Computer Engineering, Information Technology, or a related field of study (Required).
• Professional Qualifications in ITIL Foundation, Certified Business Analysis, Professional (CBAP), TOGAF Certification is an added advantage. 
• Professional Qualifications in PRINCE II (Practitioner) / Agile PM / PMI-ACP / Certified Agile Project Manager (IAPM) / Certified Scrum Master (CSM) is an added advantage. 
• 2 years Progressive experience in Information Technology (Essential).
• 1 year experience in Business analysis and architecture (Essential).
• 1 year experience in IT Projects(Essential). 
• 1 year experience in emerging Technologies (e.g. Mobile, Internet (Desired).
• 1 year experience in banking, Cloud, Microservices etc (Desired). 
• 1 year experience working in a fast- paced agile environment (Desired)