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  • Posted: Oct 4, 2023
    Deadline: Not specified
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    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company

     

    Strategy Analyst

    Job Description

    The Strategy Analyst is responsible for is responsible for strategic planning, implementation tracking, industry & competitive intelligence, and all reporting of a strategic nature.

    KEY TASKS AND RESPONSIBILITIES

    Strategic Planning:

    • Coordinates the strategic planning process for East African Business Units and facilitates the integration of the plans into the consolidated plan;
    • Supports the Strategic planning process by assisting in the development of models, frameworks and templates;
    • Prepares the strategic plans for engagements with Boards and the Center;
    • Performs ad hoc strategic analysis and provides guidance on key issues facing the business or industry;

    Strategy Implementation Tracking:

    • Prepares the Group Scorecard annually as part of the Business Planning Process
    • Tracks key strategic initiatives on a monthly basis and prepares a report on the same
    • Highlights any material risks to the implementation of the same and escalates to the relevant parties for corrective action

    Industry & Market Intelligence:

    • Develops a comprehensive strategic view of the insurance industry strategic landscape, including consumer trends, competitive intelligence, and emerging industry issues on a periodic basis.

    Reporting:

    • Prepares business reports on a monthly/quarterly basis focused on strategic priorities for consumption by senior management, the Centre and the Boards.

    go to method of application »

    Customer Service Officer – Thika Branch

    JOB PURPOSE

    • Enforce underwriting controls including on-barding, certificates, booking of business, documentation.
    • Implement underwriting guidelines, process, and procedure to ensure quality underwriting and business.
    • Ensure profitability of the branch through quality control and on-boarding.
    • Quality documentation timely turn around – TAT.
    • Excellent customer service and retention support.

     KEY RESPONSIBILITIES

    • Enforce underwriting controls.
    • Ensure clean and accurate data capture.
    • Timely preparation of quotations and follow up.
    • Debiting of premiums and processing of policy documents within set timelines.
    • Processing and checking of underwriting Documents.
    • Issuing & signing of Motor Certificates and Yellow cards.
    • Ensure that work is done within the set standards of service and TAT.
    • Give quality customer service to all clients.
    • Safe keeping of security documents.
    • Daily scanning and indexing of mails.
    • Initiating motor valuation and follow up.
    • Adherence to the credit control policy.
    • Follow up renewals and ensure maximum retention of profitable accounts.
    • Timely processing refunds and follow up.
    • 100% Adherence to the authority matrix.
    • Ensure registry is fully maintained, orderly and up to date.
    • Ensure compliance of AML and PEP guidelines.
    • Ensure cross sale and up sale opportunities are maximized.
    • Perform any other duties as may be required by the management.

    SKILLS AND COMPETENCIES

    • Basic Underwriting skills and product knowledge. 
    • Customer service skills.
    • Good Communication Skills.
    • Computer Literate.

    Qualifications:

    • Degree preferably insurance.

    Experience:

    • 1 year and above.

    go to method of application »

    Business Processing Officer

    Job Description

    The incumbent will optimally carry out business processing in the department and ensure that customer standards are met.

    The key objectives for this position are: -

    • Ensure completeness of insurance documentations - KYC
    • Prepare Renewal lists and process renewal notices
    • Premiums Processing
    • Process underwriting documentations
    • Prepare policy documents/ contracts
    • Respond to inter departmental queries and complaints in a timely manner
    • Assist in credit control by ensuring no unpaid business is not booked
    • Membership Management- Deletions, additions, member lists, deactivation letters etc.
    • Preparation of Medical cards, activation, deactivation, issuance etc.
    • New medical scheme set ups- completion of contract files, payments, member lists etc.

    Qualifications and experience

    • Entry level.
    • Degree in relevant field

    Knowledge and Skills

    • Product knowledge and functions of the various departments.
    • Basic computer skills

    go to method of application »

    Legal Administration Analyst

    Job Description

    Reporting to the Group Company Secretary and Legal Counsel, the incumbent will provide general administrative support to the legal and company secretarial team. This includes organizing schedules, arranging board and other meetings, setting up travel arrangements and providing overall team and director support. The incumbent is individually accountable for achieving results through own efforts.

    Key Result Areas:

    ADMIN RESPOSIBILITIES

    • Support the legal function through research, records management, matter tracking and appropriate billing.
    • Enter reviewed agreements into the contract management system and follow up on a weekly basis to make sure the agreements are signed and a fully executed copy is received
    • General administrative and logistical support to the legal and company secretarial team including arrangement of logistics
    • Maintains various databases, organizes confidential information and tracks relevant documentation making it easily accessible to team members when required
    • Reviews correspondence and reports, drafting responses in a clear and concise manner
    • Often acts as a consultant with respect to decision making of operational and/or tactical importance
    • Strong support role to the BU Executive to improve their effectiveness by monitoring team work progress; alerting Executive of issues requiring his/her attention; maintaining contact with various stakeholders; contributing information to the teams work; completing projects; and providing secretarial support.
    • Responsible for office infrastructure, e.g. office equipment and ordering of stationery.

    Qualifications and Experience:

    • Diploma or certificate in Legal Studies
    • A Bachelor’s degree in a relevant field
    • 3 - 5 years’ relevant experience
    • Demonstrated proficiency with  Ms Office Suite
    • Legal knowledge or paralegal training
    • Knowledge of court procedures and ability to work as part of a team
    • Analytical skills
    • Proven verbal and written communication skills

    Skills

    • Analytical Thinking, Communication, Office Administration

    Method of Application

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    View All Vacancies at Old Mutual Kenya Back To Home
Average Salary at Old Mutual Kenya
KSh 144K from 4 employees
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