Latest Vacancies at Citi

Job Req ID 22428092

What we are looking for:

• A financial sales background (10+ years), preferably within Transactional Banking, be customer focused and able to operate at all levels within the client’s organization
• Proven track record of successful sales or advisory with senior corporate Treasury professionals and / or other Finance, Procurement areas.
• Understanding of Working Capital Management and credit skills (useful)     
• Demonstrate where you have had a significant impact in terms of new business origination, or competitive retention by influencing client decisions through your advocacy
• Demonstrate that you can build a culture of responsible finance, client partnership with good governance and supervision, expense discipline and ethics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations.
• Experience of assuming an informal/formal leadership role with internal and external teams.

Skills that will help you in the role:

• Forward looking strategic thinker with good judgment and a practical understanding of client / sales dynamics
• Creative, innovative, high energy with strong initiative
• Strong execution skills: thorough follow-through & attention to detail
• Strong problem-solving skills
• Excellent interpersonal skills
• Committed, trusted team player
• Ability to multitask and prioritise conflicting deliverables both for clients and internally
• Experience in managing client relationships, ability to influence others
• Know where to apply sound ethical judgment regarding personal behaviour, conduct and
• business practices, and escalating, managing and reporting control issues with transparency.
• You should have good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
• Language skills a plus

What’s in it for you?

• We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all
• We promote TTS Sales Training Programmes which support Deal Shadowing, Product knowledge expansion and Coaching/Mentoring with Seniors with a new and exciting curriculum launching shortly
• We ensure regularity of 1:1 dialogue to monitor and support both management of the client portfolio and to identify personal and professional growth opportunities via an Individual Development Plan.
• You will have the privilege of meeting the decision makers at world class corporate clients of Citi globally and partnering with them to achieve their goals.
• You will benefit from a culture of innovation and investment from arguably the world’s best transaction services bank to support your sales efforts
• We are a Top 100 UK Firms for Diversity per the Stonewall Index
• 51% of our employees are women, 24% of our Director’s and Managing Directors are women.

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Job Req ID 21416919

Responsibilities:

• Partner with local and regional business management team to ensure alignment of business goals
• Assist leadership and stakeholders with developing projects, determining strategies, and defining/providing metrics
• Liaise with regional and product partners on relevant control and regulatory updates, especially items for escalation and mgmt. awareness
• Proactively manage the outstanding issues and CAPs to resolution or mgmt. reporting across product, country and cluster.
• Implement and maintain a robust escalation framework to ensure relevant stakeholders are apprised of issues
• Support country and cluster Markets heads in their oversight of the risk & control framework
• Keep up to date on regulatory obligations and deliverables, incorporating relevant functional and product partners
• Ensure robust oversight of Markets issues pertaining to legal entity requirements
• Advance control framework including executing Manager’s Control Assessment testing, operational loss processes, and corrective actions
• Prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings
• Seek out sources, track, consolidate and analyze ad-hoc and regular business requests
• Drive implementation of business-driven projects across functions, working closely with relevant senior leadership
• Provide input into and recommend technology change, process improvements and control framework enhancements
• Seek out and ensure corrective actions are implemented for control related issues and remedial action is taken
• Communicate business knowledge, product knowledge, and requirements to business and internal support functions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• The job may require limited travel.

Qualifications:

• 5+ years of relevant experience
• Experience with foreign exchange and/or interest rate products preferred
• Demonstrated expertise of Microsoft Office product suite; basic macro coding experience and proficiency in Microsoft Access and PowerPoint preferred
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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Job Req ID 21416919

Key responsibilities:

• Work closely with the Banking teams, cluster and regional Trade teams, Global Solution Sales and Relationship Management to ensure cohesive origination model for Trade
• Establish client relationships and trusted advisor status across portfolio of clients - with core responsibility of originating Trade opportunities across Citi network
• Bring the best of Citi to clients by establishing exceptional internal network
• Develop awareness of clients ecosystem and environment to up-tier & differentiate the client discussion

Development value:

• Exceptional opportunity to develop a holistic knowledge and perspective on how the full spectrum of Trade solutions can be leveraged to address a myriad of client commercial requirements across all sectors.
• Ultimately, this experience could lead into future moves into a variety of Product or Sales roles across TTS.

Knowledge / experience:

• Significant experience persuading, negotiating and communicating with impact externally
• Business development experience, including building and maintaining a sales pipeline
• Experience with Credit &/or Trade Products
• Experience in Structuring complex Trades for clients
• Experience delivering and executing mandates through global matrix teams
• Developing marketing strategies to sell the Bank’s relevant products

Skills:

• Relevant experience working in the SSA markets will be an advantage   

Competencies:

• Strong persuasion & negotiation skills, with a strong ability to adapt style of communication for audience
• Track record of creativity, and drive
• Strong networking skills, both internally and externally & a strong team player
• Strong organizational skills
• Ability to work under pressure and deliver against tight deadlines
• Self-motivated and Comfortable working in unstructured environment
• Ability to develop strategy and carry through to execution
• Quick to adapt to constant change

Qualifications:

• Bachelors Degree. Other relevant professional qualifications advantageous e.g. CFA, ACT.

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Job Req ID 22422173

Key Responsibilities:

• Drive Revenue Realisation through Cross Sell and partnership with TTS Business Units
• Work in partnership with the Banking , TTS Global/Regional FI Sales Teams and Compliance to ensure understanding of key TTS Sales activities for portfolio and provide relevant support and drive completion of projects
• Co-ordinate and oversee in partnership with Operations updating customer account and/or product structures
• Responsible for incremental cross sell of new TTS products and services
• Ensure CADD/AML requirements met for new business opportunities and work in partnership with Operations and Implementations to ensure deals implemented and support provided to the client where necessary to drive revenue realisation
• Assist with client communication of Product migrations, regulatory changes and market updates for portfolio
• Provide support where necessary for the coordination of RFP’s
• Ensure compliance with TTS credit, risk and TTS Sales processes where applicable
• Liaise with Credit/Risk areas to ensure credit requests are handled in accordance with TTS requirements
• Manage documentation deficiency and deferral process for assigned portfolio working with Risk & Compliance to ensure adherence to Citi policies
• Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to Citi policies
• Work in partnership with Operations and Legal partners for client Novations
• Work with Global Banking partners to ensure references are provided (e.g. credit references )
• Ensure compliance with TTS Sales processes eg. TTS Product Managed client review
• Drive the Service Quality Process at the client level
• Manage the correspondent banking model in partnership with regional FIG, common score-cards, account plans, etc.
• Execute global FI-TTS strategy in the cluster, specifically focused on MWBs
• Deliver revenue, market share goals; manage critical business drivers
• Develop and implement marketing plans by country/product to improve market share and client penetration
• Drive the sales process - identify new revenue opportunities, originate deals, manage to grow base revenues, minimize attrition
• Work with global and regional product partners to ensure product offering is competitive in service, function & price
• Align annual financial plan with product partners (tied to key drivers and existing and potential customers)
• Closely monitor client portfolio risk (AML and trade credit), with appropriate and timely escalation of issues
• Be the client advocate to ensure Client issues are addressed promptly working with partners in Client Operations and utilise client forums such as C@R and D@R to facilitate and drive resolution where necessary.
• Be responsible for driving superior client satisfaction
• Provide client feedback on product, process and service needs
• Take ownership, lead and track specific customer issues/problems including pricing and billing issues and work with the customer and internal departments until issues are resolved.

Developmental Value:

• The ability to gain FI industry and TTS product knowledge including Cash and Trade. Experience of sales working directly with customers at a senior level, exposure to credit, compliance, regulations and non TTS products.

Knowledge and Experience:

• We are looking for a highly motivated TTS Account Manager working with TTS Global/Regional Solution Sales Teams, senior account managers, Relationship Manager and Product Sales Consultants to drive revenue realisation, retention, cross sell expansion and attrition management. The individual will have a Customer Service/Client Delivery, Sales, Operations or Relationship Banking background be customer focused and able to operate at all levels.
• Experience including correspondent banking, cash management & trade products and platforms; credit experience preferred, but not essential.
• Ability to work closely and build trust with senior management
• Outstanding people leadership skills. Able to motivate/influence.
• Superior interpretive and problem solving skills.
• Excellent team working and interpersonal skills.
• Ability to operate in a complex matrix environment.
• Articulate written and verbal communication skills
• Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success
• University Degree preferred Competencies
• Strong problem solving skills
• Excellent interpersonal skills
• Committed
• Trusted team player
• High energy with strong initiative
• Time Management and Organisational Skills
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.