Latest Vacancies at Trident Insurance Company

JOB REF TICL/002/2025

• The role holder will be reporting to the CEO, and will be responsible for providing and facilitating legal, technical, institutional and related services to the Trident insurance company ltd, and upholding the company Mission, Vision, Core Values and Motivation during the work tenure at TRIDENT INSURANCE COMPANY LTD. The role holder will be based at Head Office.

DUTIES AND RESPONSIBILITIES

• Offer legal and technical advice to Management.
• Monitor changes in relevant legislation and the regulatory environment, undertake legal research and advise the Trident insurance accordingly.
• Liaise with external regulators and advisers, such as lawyers and auditors.
• Drawing of sound contract management policies, procedures and process from negotiation to execution
• Reviewing all contracts or any other documentation where the Trident insurance has committed itself and assessing legal implications that need to be brought to the executive management’s attention.
• Negotiating, drafting and reviewing contracts, leases and other legal instruments entered into by the Company and third parties and ensuring that they are in compliance with all statutory or legal requirements
• Provide advice on the legal aspects of day-to-day operational matters affecting the Trident insurance and legal opinions and interpretations on various legal matters as required including interpretation of court and arbitral rulings affecting the Trident insurance.
• Reviewing progress of outstanding litigation and liaising with and managing external lawyer on all matters litigation and attending court as and when required.
• Undertake associated general administration including correspondence and preparation of reports for ongoing matters in court and position.
• The candidate should possess Company Secretary status. 

Qualifications

• Bachelor of Laws (LLB) Degree from a reputable university
• Diploma in Law from the Kenya School of Law.
• Must have Certified Secretaries Course.
• Between 35 to 45 years of age

Key Qualities & Competencies

• Relevant experience in a Legal Department in an insurance Institution with 7 years of experience.
• Able to manage time effectively and complete tasks within deadlines
• Attention to detail.
• Excellent Communication and Administration skills
• Self-driven, results-oriented with good interpersonal skills

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JOB REF TICL/001/2025

Job Purpose

• Reporting to the Head Sales & Marketing, the Branch Manager will be responsible for Business Development and Marketing of General Insurance Business and ensure branch growth, development and profitability by effective implementation of company procedures and guidelines to meet company objectives hence grow production levels.

Job specification

• Meet production level targets for the branch
• Identify new marketing initiatives through designing marketing and sales strategies.
• Ensure all risk assessments and decisions are made on acceptability and costing
• Document all claims reported and forward them to the head office to be processed
• Ensure premium collections as per set targets
• Ensure a business mix of 60:40 at the branch level
• Implement strategies to ensure retention of current business as per set targets 
• Grow new branch business through the recruitment of brokers and agents to grow sales
• Perform market and public relations activities to create business awareness
• Direct involvement in business follows ups for existing clients and making decisions on renewal terms to apply based on past performance
• Research on any new issues or regulations to ensure that the branch is in line with current market developments and best practices
• Issue new insurance policies and renewal of existing policies as need arise
• Maintain communication to agents, brokers, and other stakeholders so as to obtain further market information, quote rates or explain the company’s underwriting policies
• Specify conditions being imposed on different types of policies
• Manage branch resources and equipment to minimize operational costs
• Oversee branch activities in accordance with the TICL policies
• Requisition for stationery supplies and other equipment
• Represent the company in case of any meetings/functions held in the local area
• Prepare and send reports promptly to the Head Office and give updates of the business status

Person Specifications, Skills & Competencies

For appointment to this position, a candidate must have:

• Bachelor’s Degree in a Business-related field from a recognized institution;
• Master’s degree in business management (as an added advantage)
• Professional qualification in insurance field; AIIK, ACII or Diploma – IIK an added advantage, 
• Professional qualifications in CPA, CFA, ACCA or ACA will be an added advantage
• Minimum of five (5) years’ relevant experience. 
• Proficient in Microsoft office suite. 
• Work management skills 
•  Good Management and supervisory skills 
• Excellent customer service skills 
• Negotiation skills 
• Time management skill & Excellent communication skills

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REPORTS TO    CLAIMS MANAGER
PURPOSE OF THE POSITION

• The  Internal  Investigator  shall  be  responsible  for  conducting  objective,  fair,  thorough, unbiased and timely investigations into allegations/suspicions of fraud committed by policyholders against the Organization as instructed by the claims-handling team.
• Record detailed statements from involved parties and relevant witnesses in efforts to sieve through cases requiring further investigations by an external investigator.
• Professionally and forensically, gather evidence to be used to support claimsthat may be fraudulent.
• Compile investigation reports after collecting data from the field visits within the laid down
• timelines andhand over the file to the claims team with recommendations.

KEY TASKS, DUTIES AND RESPONSIBILITIES

• Timely response and visit to risk address/scene of the accident for claimsbeing reported to collect salient photographic evidence of the scene to ascertain the extent of damage caused to the client’s vehicleand any otherTPPD that may have been involved.
• Analyze all investigation reports (both internal & external) to ensure that they are objective based on material facts admissible by the regulator and in a court of Law.
• Acts as liaison between corporate and appointed external investigators/loss adjusters to facilitate the gathering of information that will allow proper response to claim losses.
• Investigate, evaluate and advise on settlement of claims, applying technical knowledge and
• human relations skills to effect fair and prompt disposal of cases to contribute to a sustainable loss ratio.
• Prepare periodicalclaims report and other management reports relating to claims and ensure
• that any necessary remedial action is taken promptly.
• Ensure in-depth investigation of claims through director indirectcontact with policyholders, claimants, physicians, contractors and advocates ensuring that any detected fraud case is handled as per company policy guidelines.
• Review and analyze claims loss and expense reserves establishedby insurance carriers.

REQUIREMENTS

• Bachelor’s Degree/Diploma in Criminology, Forensic and Criminal Investigations, from a reputable institution of Higher education.
• Certificate of Insurance – Fraud Investigator
• At  least  5  years’  work  experience  preferably  in  a  reputable  Investigator  firm  or Insurance Company