Branch Manager at Trident Insurance Company

JOB REF TICL/001/2025

Job Purpose

• Reporting to the Head Sales & Marketing, the Branch Manager will be responsible for Business Development and Marketing of General Insurance Business and ensure branch growth, development and profitability by effective implementation of company procedures and guidelines to meet company objectives hence grow production levels.

Job specification

• Meet production level targets for the branch
• Identify new marketing initiatives through designing marketing and sales strategies.
• Ensure all risk assessments and decisions are made on acceptability and costing
• Document all claims reported and forward them to the head office to be processed
• Ensure premium collections as per set targets
• Ensure a business mix of 60:40 at the branch level
• Implement strategies to ensure retention of current business as per set targets 
• Grow new branch business through the recruitment of brokers and agents to grow sales
• Perform market and public relations activities to create business awareness
• Direct involvement in business follows ups for existing clients and making decisions on renewal terms to apply based on past performance
• Research on any new issues or regulations to ensure that the branch is in line with current market developments and best practices
• Issue new insurance policies and renewal of existing policies as need arise
• Maintain communication to agents, brokers, and other stakeholders so as to obtain further market information, quote rates or explain the company’s underwriting policies
• Specify conditions being imposed on different types of policies
• Manage branch resources and equipment to minimize operational costs
• Oversee branch activities in accordance with the TICL policies
• Requisition for stationery supplies and other equipment
• Represent the company in case of any meetings/functions held in the local area
• Prepare and send reports promptly to the Head Office and give updates of the business status

Person Specifications, Skills & Competencies

For appointment to this position, a candidate must have:

• Bachelor’s Degree in a Business-related field from a recognized institution;
• Master’s degree in business management (as an added advantage)
• Professional qualification in insurance field; AIIK, ACII or Diploma – IIK an added advantage, 
• Professional qualifications in CPA, CFA, ACCA or ACA will be an added advantage
• Minimum of five (5) years’ relevant experience. 
• Proficient in Microsoft office suite. 
• Work management skills 
•  Good Management and supervisory skills 
• Excellent customer service skills 
• Negotiation skills 
• Time management skill & Excellent communication skills