Latest Recruitment at I&M Bank

Position Purpose:

Grow business revenue by identifying specific opportunities for offering cash management solutions covering collections, e-payments and liquidity management products to customers in partnership with relationship management teams and banking services.

Own assigned products, manage them and the delivery of end-to-end allocated product objective including reporting financial and non-financial performance, enhancement of the products capabilities, future product strategies and oversight of risk and governance, implementation of the balance sheet strategy.

Grow new to bank revenue and improve product/market penetration over the assigned portfolio of clients. To strengthen relationships with clients by positioning extraordinary value-added products to their businesses based on their cash management solutions needs around collections, e-payments and liquidity management.

Key Responsibilities:

• Increase market penetration and share of wallet for identified clients to complete working capital cycle for own portfolio of clients and ensure information is updated regularly and knowledge is applied in targeted sales activities.
• Partner with relationship teams in account planning for identified accounts and ensure account plans contain appropriate information on wallet opportunities and strategy for solutions.
• Identify opportunities for new/incremental business with bank clients and work with the relevant stakeholders to turn these opportunities into revenue for the bank.
• Reviewing cash management revenue lines movement and raising any income leakage noted with finance teams.
• Drive digitization to clients in the assigned portfolio.
• Manage CASA liquidity management through Cash management solutions offered.
• Understand the client’s ecosystem in terms of cash management, to create opportunities with their anchors-buyers-suppliers to benefit from the business chain.
• Create and own a cash pipeline from initiation to revenue realization. Own client RFP piece in relation to cash management.
• Ensure overall attainment of all your cash management sales targets in portfolio measured by closed deals. Ensure fees are collected accurately.
• Oversee prospect qualification, customer calls/negotiation, solution presentations and solution-based proposals and implementation.
• Consistently promote the bank’s channels and product capabilities.
• Frequently review client’s satisfaction with solutions provided within the quarter as an after-sales service check to strengthen relationship and contentment.
• Own follow-up with implementation team for all customers who need integration and/or training-based solutions in the best interest of the customer and the bank.
• Maintain a detailed and up-to-date knowledge of the bank’s comprehensive integrated channels capabilities and their application to client needs and use this knowledge in structuring solutions.
• Establish a strategy that drives customer-centric view into Transaction banking with activities including but not limited to focus groups, customer surveys and voice of the customer.
• Identify and mitigate operational, regulatory and business conduct risks relating to cash management.
• Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML/CFT policies & procedures.

Qualifications:

• A bachelor’s degree in business administration, finance, economics or any other business-related degree.
• Master’s degree in business is an added advantage.
• At least 7 years' experience in banking.
• More than 5 years in cash management products covering e-payments, collections and liquidity management.
• Proven knowledge of all Transaction Banking products

Key Skills, Knowledge, Experience and Behavioral Competencies

• People Management skills.
• Entrepreneurial skills.
• Leadership skills.
• Team player.
• Demonstrate strong interpersonal, communication and presentation skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
• Project Management Skills.

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Job Purpose:

The Group Head of Strategy & Transformation & Chief of Staff serves as a vital link between the Regional CEO/CEO and the rest of the organization. The role holder is responsible for leading the Group to develop and implement policies, processes, tools, and systems to allow it to deliver strong thesis led strategies and priorities. The role holder is accountable for the successful execution of the strategy and the desired outcomes.

Key Responsibilities:

Drive Performance and Realization of Strategic Objectives:

• Work closely with the CEO/Regional CEO to develop and implement the organization’s strategic plans. Ensure that the company’s goals are communicated effectively throughout the organization and that all departments are aligned with these objectives.
• Lead Large Scale Strategic Initiatives
• Co-design and shape the strategic outcomes for the priority strategic initiatives, investments, and strategy re-designs that are responsive to and help achieve I&M’s business objectives.
• Review on a continuous basis the delivery of strategic impact against defined business case and advise on areas of improvement.
• Work with cross functional teams to identify gaps in the business or capabilities portfolios and advise on make, build, buy, or partner decisions to best fill those gaps.
• Establish an effective strategy monitoring and control framework and toolset to govern the formulation, development, execution, and oversight of corporate strategy.
• Integrate the strategy monitoring and control framework to the Capital planning, Budgeting and Financial reporting processes.
• Facilitate periodic strategic performance reviews and quarterly forward-looking strategy reviews including a review of strategic assumptions & changes to competitive landscape with a view to identifying challenges to effective execution.

Promote Growth and (internal) Customer Satisfaction:

• Provide strategic business partnership, thought partnership, and coaching to leaders of the organization.
• Effect robust communication strategy to offer clarity to internal and external stakeholders of our vision, key goals, and strategic focus/priorities.
• Forge value streams to greatly enhance team outcomes and synergies across the organization.
• Provide rigorous data and scenario analysis to inform business outlook and planning.

Enhance Governance and Quality of Internal Processes:

• Define and formalize the overall strategic planning process, shepherds the Group & Subsidiaries through the process, definition of scorecards and monitoring execution of the Group and Country strategies against plan, the strategy cadence process, and the review processes. Ensure alignment at all levels of the business.
• Establish greater transparency and accountability for those people carrying out the Group/Bank’s strategy.
• Assess whether strategic initiatives, at all levels of the organization, are in line with the company’s standards and objectives.

Driver of Change Execution Agenda:

• Prioritization and Strategic Project Management: Join multiple internal improvement projects to help the project owner set realistic goals, create appropriate work plans, manage stakeholders, and achieve results. This will also include early warning monitoring for key strategic projects.
• Special Projects: Lead/oversees critical strategic projects within the Bank/Group. Work with cross-functional teams to ensure that projects are completed on time and within budget, while also meeting the desired outcomes.
• Governance and Resourcing: Implement a resolute transformation governance including defining the frame, expected impact and resource availability for key projects. The role holder also recommends resource allocation to priority initiatives.

CEO Agenda and Continuity:

• Ensure the CEO and Senior Leadership Agenda (including Governance) is focused on key priorities and manages the continuity and progress of key actions and follow ups from both the Board and Management Meetings.

Financial Responsibility:

Yes. Responsible for delivery of outcomes for the key priority initiatives/Responsible for delivering the impact from the strategy.

Academic Qualifications:

• Bachelor’s degree in business, Finance, Social Sciences, or any other related course.
• MBA desirable.
• Project Management Certification desirable.

Work Experience Required:

• 12 years’ relevant experience with over five (5) years in a senior management role or significant engagement with executive management.
• History of performance excellence in demanding roles incl. senior stakeholder engagement.
• External experience within peer financial institution or management consulting.
• Experience in organizing and directing multiple teams and departments.
• Experience in planning and leading strategic initiatives.

Competencies:

• Strong leadership and team management skills.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving abilities.
• Highly adaptable and flexible, with the ability to prioritize tasks effectively.
• Strong commercial awareness and an ability to connect to business goals.