Open Roles at Cigna

About You:

• You are a seasoned engineer who continuously learns and adapts to emerging technologies. You bring strong analytical thinking, a customer-first mindset, and enjoy solving complex technical challenges. You work effectively in global, cross-functional teams and communicate clearly with both technical and non-technical stakeholders.

A normal day looks like:

• Develop, customize and support OnBase solutions to deliver critical business functions, meeting project objectives, and company goals.
• Analyze requirements to ensure information is complete and determine complexity.  Ideally use out-of-the-box functionality - determine what different design options exist and highlight any compromises.
• Serve as an active contributor on an Agile Scrum team, participating in sprint planning, refinement, estimation, reviews, and retrospectives.
• Collaborate with other technology teams to facilitate interfaces between OnBase and other systems.
• Ensure that solutions adhere to OnBase and Cigna best practices and leverage standard functionality where possible.
• Ensure developed solutions are written to be maintainable, scalable, testable and deployable and adhere to security standards.
• Provide technical input into design decisions, proactively identifying risks and improvement opportunities early in the development lifecycle.
• Participate in peer code reviews to ensure code quality, standards compliance, and alignment with best practices.
• Maintain comprehensive documentation for existing and new development, including technical designs, configurations, and support processes.

Ideally, you’ll have experience with:

• Proven experience of 5+ years in a role within software development with a strong technical focus on C# and .NET Framework/.NET Core.
• Hands-on experience with SQL Server, including T-SQL, stored procedures, query optimization and database design.
• Experience building and maintaining API-based integrations and REST/SOAP services
• You are eager to work on bespoke .NET components, as well as customize and configure imaging & workflow vendor platforms (OnBase).
• Prior experience working in an Agile development environment with knowledge of agile methodologies (such as SAFe).
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communication skills in English
• Experience with CI/CD pipelines and DevOps practices.
• Prior experience in the health insurance domain is highly desirable.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.

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What You’ll Do

Platform & Technical Responsibilities

• Design, build, and maintain shared platforms, services, and tooling used by multiple IOH product teams
• Partner with product and delivery teams to understand operational challenges and translate them into reusable platform capabilities
• Enable team‑owned delivery by providing paved roads, golden paths, and technical standards
• Own platform components end‑to‑end, including architecture, development, testing, deployment, monitoring, and continuous improvement
• Support and enhance on‑premises infrastructure and deployment models within Cigna data centers (primarily Windows Server‑based)
• Contribute to the evolution toward hybrid and cloud architectures in a pragmatic, value‑driven manner
• Apply DevOps and GitOps principles to improve automation, reliability, and consistency

DevOps & Enablement (in collaboration with the DevOps Center of Excellence)

• Build and refine CI/CD proof‑of‑concepts and mature them into standardized solutions
• Define and promote technical standards, patterns, and best practices
• Document solutions and support adoption through training and enablement
• Experiment with and mature AI‑assisted development and DevOps tooling

Agile / SAFe Responsibilities

• Actively participate as a team member within a SAFe Agile Release Train
• Contribute to PI objectives and ART‑level priorities
• Participate in PI Planning, Reviews, Retrospectives, and Inspect & Adapt events
• Collaborate closely with Product Owners, Scrum Masters, Release Train Engineers, Architects, Security, and Operations teams
• Embrace continuous improvement and fast feedback loops

How You Work

We value how results are achieved as much as what is delivered. You:

• Take ownership and accountability for outcomes
• Structure complex or ambiguous problems into clear actions
• Balance short‑term needs with long‑term platform sustainability
• Communicate clearly with both technical and non‑technical stakeholders
• Continuously inspect, adapt, and improve

Your Profile

General

• Bachelor’s or Master’s degree in IT, or equivalent experience
• Minimum 5 -7 years of relevant experience
• Experience working in Agile environments; SAFe experience is a strong plus
• Strong analytical, organizational, and problem‑solving skills
• Comfortable with ambiguity and evolving priorities
• Strong collaboration and communication skills
• Fluent English (spoken and written)

Essential Technical Skills

• Must have strong .NET development background
• Experience operating in on‑premises environments (Windows Server preferred)
• Understanding of application deployment and runtime management on virtual machines
• Solid backend architecture and system design skills
• Experience with Git‑based version control

Highly Valued Experience

• DevOps practices and tooling (CI/CD, automation)
• GitOps and infrastructure‑as‑code approaches
• Microsoft Azure or other cloud platforms
• Hybrid on‑prem/cloud environments
• Designing and maintaining shared platforms or developer tooling
• Improving developer experience through standards, templates, and documentation
• Experience with AI‑assisted development or DevOps tooling

Our Offer

• A challenging job in an international and growing enterprise
• A key role in a small, engaged platform team with strong ownership and ART‑level impact
• A development chapter and community that actively supports your growth
• A culture that strongly embraces Agile values and continuous improvement
• A technologically mature environment using solid SDLC principles and agile methodologies