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Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and n...
Key Responsibilities:
Executive & Administrative Support
- Act as the primary point of contact between the Director and Senior Management and internal/external stakeholders.
- Manage the Director’s and Senior Management’s diary, schedule meetings, and ensure timely reminders and follow-ups.
- Make local and international travel arrangements, including flights, accommodation, and ground transport.
- Draft and manage correspondence, reports, briefs, presentations, and proposals.
- Maintain physical and digital filing systems, ensuring accuracy, confidentiality, and easy retrieval.
Office & Operations Management
- Oversee minor office repairs and liaise with service providers to ensure smooth operations.
- Supervise support staff when necessary and coordinate general office functions.
Communication & Meeting Management
- Respond to approved and selected internal and external communication on behalf of the Director and Senior Management.
- Schedule and coordinate and attend meetings; prepare agendas and take accurate minutes.
- Distribute meeting notes, track action points, and ensure timely follow-ups.
- Prepare briefing notes and summaries for board or strategic meetings.
- Attend selected meetings on behalf of Directors and Senior Management.
Property, Investments, Finance & Utility OversightFollow up on land rates, leases, utility bills, and rental payments for company and
- Director-owned properties.
- Maintain a tracker for compliance dates, renewals, and financial due dates.
- Assist in compiling and updating basic accounting records and expense summaries.
- Organising and filing of both physical and digital personal and work related documents for Directors and Senior Management.
Field Team & Stakeholder Coordination
- Track field agents’ movements and check-in/check-out logs to ensure visibility and safety.
- Act as liaison in the Director’s and Senior Management absence with clients, investors, partners, and internal staff.
- Coordinate updates, meeting schedules, and relay instructions effectively.
Real Estate Listings & Marketing Support
- Attend viewings and complete the onboarding of new properties for Directors and Senior Management.
- Handle CRM and listing updates for properties for the Directors and Senior Management.
- Assist with taking down property details, preparing property descriptions, arranging for images to be taken, and documentation for listings for Directors and Senior Management.
- Coordinate with the marketing team to ensure timely updates on listings and promotions
- Attend selected viewings on behalf of Directors and Senior Management
Confidentiality & Professionalism
- Handle sensitive company and personal information with the highest level of discretion.
- Represent the Director and Senior Management professionally in all matters, upholding confidentiality and decorum.
Ad Hoc Support
- Provide backup support for the front desk during unmanned periods.
- Carry out additional administrative or technical tasks as may be reasonably assigned by management based on business needs.
- Run personal errands for the Directors and Senior Management as required.
- Offer flexible support across departments during peak periods or special projects.
- Conduct research and sourcing tasks to support procurement or special initiatives involving the Directors and Senior Management.
Qualifications and Requirements:
- University degree in Business Administration, Management, or related field.Minimum 3 years’ experience in a Personal Assistant, Executive Assistant, analytical or fast paced admin position or similar role.
- Excellent verbal and written communication skills.
- Proficiency in MS Office Suite and modern digital task management tools.
- Strong organizational, multitasking, analytical and problem-solving skills.
- High level of integrity, discretion, and professional conduct.
- Well-presented, with good personal etiquette and interpersonal skills.
- Basic accounting knowledge or experience with expense management (advantage).
- PA or secretarial certification is an added advantage.
- Knowledge of company secretarial processes is a pl
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Key Responsibilities:
Sales Support & Administration:
- Assist Senior Sales Agents with client follow-ups, correspondence, and scheduling.
- Maintain and update the CRM system with accurate client and property information.
- Generate and maintain sales reports, trackers, and performance metrics.
- Coordinate meetings, appointments, and property viewings for Senior Sales Agents.
- Support the team in preparing presentations, proposals, and marketing materials.
- Ensure compliance with company policies and real estate regulations in all documentation.
- Liaise with other departments (finance, legal, marketing) to facilitate smooth transaction processes.
Real Estate Listings & Marketing Support:
- Attend property viewings and assist with onboarding of selected new properties for Senior Sales Agents.
- Handle CRM and listing updates for properties.
- Take down property details, prepare property descriptions, arrange for images to be taken, and complete documentation for listings.
- Coordinate with the marketing team to ensure timely updates on listings, promotions, and campaigns.
Client Relationship & Experience Support:
- Schedule and follow up on client appointments, site visits, and calls to reduce delays for Senior Sales Agents.
- Prepare and send property information, proposals, and agreements to clients promptly.
- Maintain a client database with notes on preferences, interactions, and feedback to support personalized service.
- Prepare briefing notes or summaries for agents before client meetings or property viewings.
Process & Systems Support:
- Assist in standardizing sales documents, templates, and reporting formats for consistency and faster turnaround.
- Track deadlines for contracts, client follow-ups, and property listings to prevent missed opportunities.
- Support adoption and correct use of CRM, project management, or digital marketing tools to streamline sales tasks.
Reporting & Analytics:
- Provide weekly or monthly performance summaries for Senior Sales Agents (e.g., leads generated, follow-ups completed, properties sold).
- Monitor market listings and competitor activity to help agents stay informed.
Confidentiality & Professionalism:
- Handle sensitive company and client information with the highest level of discretion.
- Represent Senior Sales Agents professionally in all matters, upholding confidentiality and decorum.
Ad Hoc & Cross-Department Support:
- Provide backup support across departments during peak periods or special projects.
- Carry out additional administrative or technical tasks as reasonably assigned by management.
- Conduct research and sourcing tasks to support Senior Sales Agents.
- Offer flexible support to ensure smooth operations across teams.
Qualifications and Skills:
- Diploma or degree in Business Administration, Sales, or a related field.
- Previous experience in a sales support or administrative role, preferably in real estate.
- Strong organizational, multitasking, and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in CRM software, MS Office Suite, and basic data reporting.
- Attention to detail and ability to handle confidential information.
- Ability to work under pressure in a fast-paced environment.
Key Competencies:
- Proactive and self-motivated.
- Team player with strong interpersonal skills.
- High level of accuracy and attention to detail.
- Customer-focused mindset.
- Strong problem-solving skills and process improvement mindset.