Open Roles at Solvo Global

About the job

Schedule :

• Full-time | 5 days per week | 40 hours-On site

ONSITE :

• Oasis Outsourcing - Royal Office - "Royal Offices, 3rd Floor, Office 33, Mogotio Road, Kenya."

Salary:

• 52.500KES + Comissions

Are you passionate about finding talent before the role even opens? We’re looking for experienced Sourcers / Pipeline Builders to help us proactively identify and engage top candidates across multiple roles and industries.

What We’re Looking For

• Minimum 2+ years of experience in recruitment sourcing or talent acquisition
• Proven ability to build talent pipelines independently
• Strong research and passive candidate sourcing skills
• Hands-on experience with ATS & sourcing tools (LinkedIn Recruiter, Indeed, Boolean search, etc.)

Responsibilities

What You'll Do

• Proactively build and maintain talent pipelines for high-demand or recurring positions
• Source candidates through job boards, social media, referrals, networking, and specialized platforms
• Conduct initial screenings to assess skills, experience, and interest
• Maintain an organized database of active and passive candidates
• Collaborate closely with recruiters and hiring managers to understand hiring needs
• Track sourcing metrics and provide pipeline progress updates
• Develop creative sourcing strategies to attract top talent
• Stay up to date with market trends and sourcing best practices

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About the job

• We are looking for an AI Automation Specialist with advanced English skills!
• If you are an expert at transforming business needs into scalable solutions through artificial intelligence and automation, this opportunity is for you.

Key Responsibilities:

• Design and deploy AI-driven automation solutions and autonomous agents for repetitive tasks and decision support.
• Manage agent orchestration using platforms such as Anthropic Claude, Azure AI, and OpenAI.
• Optimize workflows with Microsoft Power Automate (Cloud and Desktop).
• Integrate solutions within the Microsoft 365 ecosystem (Teams, SharePoint, Outlook, Excel, and Dataverse).
• Implement Azure architectures (Logic Apps, Azure Functions, and AI Services).
• Ensure compliance with data governance, security, and responsible AI standards.

Profile Requirements:

• Advanced English proficiency.
• 3 to 6+ years of experience in AI development, automation engineering, or related technical roles.
• Solid experience with Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio).
• Proven track record building AI agents or LLM-based solutions (Claude, GPT, Azure OpenAI).
• Knowledge of REST APIs, JSON, and systems integration.
• Strong analytical skills and the ability to communicate technical concepts to non-technical stakeholders.

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About the job

• Ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams.

Responsibilities~

• Network Monitoring & Performance~
• Monitor infrastructure using SolarWinds, PRTG, Nagios, Zabbix, and proprietary systems like Cosmos
• Analyze performance trends, bandwidth, latency, packet loss, and KPIs
• Maintain monitoring thresholds, alert policies, and SLA metrics
• Incident & Problem Management~
• Respond to alerts and outages within SLA timeframes
• Perform triage, diagnosis, and manage the incident lifecycle
• Conduct root cause analysis and document lessons learned
• Track trends and recommend preventive measures
• Escalation Management~
• Serve as the primary escalation point for Tier 1 and Tier 2 support teams
• Escalate complex issues to Tier 4 engineers and specialized teams
• Coordinate vendor support and lead bridge calls during major incidents
• Manage communication between technical teams, management, and stakeholders
• Network Operations & Maintenance~
• Execute firmware updates, patches, and configuration changes
• Configure routers, switches, firewalls, load balancers, wireless controllers
• Implement VLANs, access control policies, and VPN connections
• Perform change management and maintenance window activities
• Troubleshooting & Support~
• Resolve issues across LAN, WAN, MPLS, SD-WAN, and wireless networks
• Troubleshoot routing/switching (BGP, OSPF, EIGRP, STP)
• Analyze traffic using Wireshark, tcpdump
• Address DNS, DHCP, firewall, NAT, and VoIP issues
• Manage SSID requests, conference issues, and other special requests
• Field Technician Coordination & Dispatch~
• Work with field technicians and coordinate tech dispatches for PMS troubleshooting and connectivity
• Conduct WiFi site surveys, coverage analysis, and wireless optimization
• Handle 3rd party vendor troubleshooting including video, VoIP, and conference room technology
• Coordinate on-site troubleshooting and vendor escalations
• Documentation & Collaboration~
• Maintain network documentation, topology diagrams, and SOPs
• Create post-incident and root cause analysis (RCA) reports
• Participate in capacity planning and continuous improvement initiatives
• Collaborate with Engineering, logistics, equipment, and third-party vendors to integrate new equipment and technologies

Skills~

• Technical (Hard Skills)~
• TCP/IP, routing protocols, VLANs, QoS
• Cisco, Ruckus, Aruba/HP, Meraki routers, switches, and wireless controllers
• Firewalls (Cisco ASA, Fortinet, Watchguard)
• Monitoring tools (SolarWinds, PRTG, Nagios, Zabbix, Cosmos)
• Wireshark, tcpdump, packet analysis
• VPN, SD-WAN, load balancers, wired (Ethernet and fiber) and wireless networking
• Property Management Systems (PMS) and hospitality technology (preferred)

Soft Skills~

• Strong communication and problem-solving abilities
• Calm under pressure during critical incidents
• Team collaboration and mentoring skills
• Time management and prioritization

go to method of application »

About the job

• AI Automation Specialist | Join Our Team!  We are seeking a highly skilled AI Automation Specialist to design, develop, and deploy intelligent automation solutions. This role blends AI, enterprise automation, and governance, focusing on improving efficiency through AI-driven agents and Microsoft-based tools.

Responsibilities~

• Design & Deploy~ Build AI-driven automation and autonomous agents for repetitive tasks, research, data processing, and decision support.
• Orchestration~ Develop and manage AI agent orchestration using platforms such as Anthropic Claude, Azure AI, and OpenAI.
• Workflow Optimization~ Build and maintain automation workflows using Microsoft Power Automate (Cloud and Desktop).
• M365 Integration~ Integrate solutions with Teams, SharePoint, Outlook, Excel, and Dataverse.
• Azure Architecture~ Implement solutions using Logic Apps, Azure Functions, and AI Services.
• Subject Matter Expert~ Lead efforts in Microsoft Power Platform (Power Apps, Power BI, Copilot Studio) and Anthropic Claude API (prompt engineering).
• Governance & Compliance~ Ensure all solutions comply with data privacy, security, and responsible AI standards.
• Metrics~ Define and track KPIs to measure automation performance and efficiency gains.

Requirements~

• 3-6+ years of experience in AI development, automation engineering, or related technical roles.
• Proven track record building AI agents or LLM-powered solutions (Claude, GPT, Azure OpenAI).
• Expertise in Microsoft Power Automate and the M365/Power Platform ecosystem.
• Technical Skills~ Experience with REST APIs, JSON, and system integrations.
• Soft Skills~ Strong analytical thinking and the ability to explain technical concepts to non-technical stakeholders.
• Knowledge~ Understanding of enterprise data governance and responsible AI practices.

Recruitment Process~

• Technical interviews will include scenario-based questions on automation design and AI agent workflows.
• Practical assessments or case studies may be part of the hiring process.