Openings at Corporate Staffing

Key Responsibilities

• Completes a broad variety of administrative tasks for the Director.
• Works closely and effectively with the Director to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.
• Acts as a “barometer,” having a sense of the issues taking place in the environment and keeping the Director updated.
• Managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential.
• Arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Plans, coordinates, and ensures the Directors’ schedule is followed and respected.
• Provides “gatekeeper” and “gateway” roles, creating win-win situations for direct access to the Directors’ time and office.
• Communicates directly, and on behalf of the Director to the staff, and others, on matters related to their programmatic initiatives.
• Prioritizes, and follows up on incoming issues and concerns addressed to the Director, including those of a sensitive or confidential nature.
• Determines appropriate course of action, referral, or response.
• Provides a bridge for smooth communication between the Directors’ office and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
• Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the Director, some of which may have organizational impact.
• Completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgment letters, personal correspondence, and other tasks that facilitate the Directors’ ability to effectively lead the company.
• Prioritizes conflicting needs; handles matters expeditiously, and proactively, and follows through on projects to successful completion, often with deadline pressures.

Skills & Qualifications

• Degree in Business Management or related fields.
• Min 5 years of work experience in a similar position.
• Must have worked in the same capacity supporting C-Level Executives.
• Tech Savvy and strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Highly resourceful team player, with the ability to also be extremely effective independently with emotional maturity.
• Highly confidential and a person of integrity.
• Ability to effectively use various required office software, machines, and equipment used in the office.

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Responsibilities

• Supervise the operations team.
• Resolve customer issues and answer questions.
• Maintain a safe and clean working environment.
• Provide information about facilities, entertainment options, and rules and regulations.
• Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
• Record details of attendance, sales, receipts, reservations, or repair activities.
• Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
• Sell tickets and collect fees from customers.
• Keep informed of shut-down and emergency evacuation procedures.
• Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
• Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
• Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides

Qualifications & Experience

• Degree/Diploma in hospitality / leisure.
• 4 years of experience in hospitality.
• Ability to manage, lead and motivate a team.
• Energetic. Physical ability to be on your feet 8 hours at a time.
• Ability to effectively explain rules and regulations to customers
• Strong conflict management skills.
• Excellent customer service & communication skills.
• Friendly and positive attitude.
• First Aid certification is a plus.
• Effective communication and customer service skills.
• Knowledge of cash handling procedures.

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Key Responsibilities:

• Execution of preventive and corrective maintenance.
• Troubleshooting
• Inform the technical director in a timely manner about discovered technical Issues.
• Inform relevant Field Staff about ongoing service activities and any issues affecting the customer or the quality of service.
• Act as an ambassador for the company, ensuring good working relationships with company customers and the company reputation is maintained.
• Operating and troubleshooting arcade games, pinball machines, or other coin operated machines
• Performing regular maintenance on machines to ensure they continue to operate properly
• Providing technical support to customers who are having issues with their game or machine, including troubleshooting any problems they may be having
• Installing new games or machines in locations
• Repairing damaged equipment by replacing parts such as monitors, joysticks, circuit boards, speakers, etc.
• Maintaining inventory of game parts and supplies
• Creating detailed records of all maintenance activities performed on equipment
• Repairing damaged machines by replacing broken parts such as lights, wiring, monitors, speakers, joysticks, boards, etc.
• Follow all company’s filed procedures and protocols
• Follow the Service Technician’s SOP (Standard Operating Procedure)

Key Qualification & Experiences:

• Technical degree or technical certification – Electronics / Electrical Engineering preferable
• Have 2 years’ proven work experience as a technician
• Experience with arcade equipment and hydraulics will be an added advantage
• Experience in repairing electrical equipment such as computers, TV monitors, power supplies
• Basic understanding of electrical circuits and wiring
• Ability to read and follow technical manuals and schematics
• Mechanical aptitude and ability to use basic hand tools

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Key Responsibilities

Financial

• Menu designing and costing in liaison with cost controller
• Monitors food cost and accounts for a rise or dip in the same
• Assists in the development of the kitchen budget
• Monitors and manages kitchen costs
• Participates in monthly profit and loss report reviews
• Reviews sales to identify non-moving food items to facilitate menu review

Purchasing

• In liaison with the purchasing manager, carry out market surveys for fresh and reasonably priced produce to ensure suppliers are providing the hotel with high quality supplies at competitive prices.
• Place all the market orders for food items through the purchasing department
• Inspects to ensure that what is delivered is actually what was ordered and corresponds to the invoice and delivery note.
• In charge of food supplies quality assurance

Production

• Creates exciting menus
• Ensures that food ingredients are received are properly stored.
• Ensures that basic preparations; Deboning, Portioning, Peeling, Cutting, etc. are properly done avoiding unnecessary wastage.
• Ensures that proper cooking methods and recipes are followed.
• Checks to ensure that the right color, taste and texture of food is consistently maintained.
• Ensures that food is properly served and presented, within specified time frames.
• Ensures that hygiene standards are observed and maintained at all times.

Human Resources Management

• Prepares a Duty Roster and leave chart for the kitchen staff.
• Collaborates with the Human Resource Manager to ensure that competent employees are recruited into the kitchen
• Conducts performance management for employees in the kitchen
• Assesses training needs and train teams accordingly.

Equipment Maintenance

• Takes care of all the operating equipment by ensuring they are regularly serviced and facilitates the purchase of new ones where necessary.
• Ensures that the kitchen, stores and fridges are clean and properly arranged at all times.

Customer Service

Demonstrates service attributes in accordance with industry expectations and company standards including:

• Being attentive to Guests
• Accurately and promptly fulfilling Guests requests
• Taking appropriate action to resolve guest complaints
• Anticipating guests’ culinary needs
• Appreciating the dynamic nature of the Hotel industry and extending these service attributes to all internal customers
• Staying abreast of new trends in the culinary world in order to stay ahead of the competition

Health, Safety and Security

• Ensures proper cleaning of the kitchen department before, during, after service.
• Should be familiar with Company Health and Safety Policies and ensure the kitchen department promotes and complies with them
• Should be familiar with the Health and Safety measures in the hospitality industry as a whole including first aid, fire and emergency procedures
• Should take responsibility to rectify hazardous situations by reporting major areas of concern to the Engineering department

Qualifications and Requirements

• Diploma/Degree in Food Production
• Minimum of 3 years’ experience as an Executive/Head Chef
• Experience in fast foods and Indian cuisine is a MUST
• HACCP and hygiene training.
• Demonstrates a high level of supervisory, training and coaching skills.
• Operates with a high degree of professionalism, ethics and integrity.
• Prepared to commit a great deal of time and effort in order to succeed, often days can be stretched from 10 hours to 12 hours or more depending on the business demands.