Openings at National Bank of Kenya

Key Responsibilities:

• Implement the Agriculture Sector Banking Business Development initiatives in line with the Bank strategy and business growth plan.
• Identify opportunities for growth and new business acquisition through market research, analysis and networking.
• Develop, grow and maintain a strong client and transaction pipeline and convert these to businesses that achieve customer satisfaction, the banks financial budgets and strategic goals.
• Actively market and drive the uptake of the Agriculture Sector Banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
• Ensure day-to-day client relationship management and engagement with customers to foster a good and lasting business partnership of the customer and the Bank.
• Promote excellent customer experience by driving and advocating customer requirements through the various functions in the bank to deliver high service standards that delight the bank’s customers.
• Ensure full compliance with Agriculture Sector Banking standards while adhering of the Bank’s policies and procedures.
• Partner with Regional Management, Branch Management teams and Support Functions to increase market share of the Agriculture Sector Banking segment with regard to customer numbers, products, service consumption and revenues while proactively reducing the non-performing loan book.
• Collaborate with Branch Managers and ensure to drive account utilization and sustainable deposits.
• Drive transactional income from Agriculture Sector Banking clients through effective customer service and cross selling the Bank’s products and services.
• Establish profitable banking relationships with Agriculture Sector Banking clients by providing high quality banking and other financial services where the Bank operates
• Provide feedback to Management on Agriculture Sector Banking market analysis and segmentation with regards to products, credit risk evaluation and customer feedback among others.
• In liaison with other stakeholders, ensure quality portfolio management by effective identification of risks and their mitigations.
• Conduct preliminary credit reviews and make recommendations for new and existing facilities in line with the Bank’s credit policy and Agriculture Sector Compliance guidelines.
• Regularly monitor performing/non performing accounts within the assigned portfolio.
• Support and coordinate post disbursement loan monitoring.

Education, Professional Qualifications, Experience & Skills

• University Degree in Business related field.
• Master’s degree in a relevant field from a recognized institution is an added advantage.
• Professional qualifications (CPA, ACCA, AKIB) will be an added advantage.
• Professional qualification in sales / marketing is an added advantage.
• Any other relevant insurance qualification and/or membership from Insurance Institute of Kenya (IIK) or associate Chartered Insurance Institute (ACII) will be an added advantage
• Five (5) years’ banking experience in the Financial/banking sector, three (3) of which should be in Relationship Management in the Agriculture Sector or related field.
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity & courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills
• Strong organizational skills
• Excellent stakeholder management skills
• Creative approach, with the ability to anticipate challenges and develop innovative solutions
• Customer & Client Focused Innovation – able to meet the demands of internal and external customers
• Meaningful Collaboration – Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
• Ability to prioritize, meet deadlines and work under pressure
• Excellent interpersonal, communication and presentation skills
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Effective communication.
• Some knowledge of the Bank’s lending principles, policies and procedures.

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Key Responsibilities:

• Responsible for processing staff payroll in accordance to the provided policies, procedures and related guidelines.
• Responsible for processing staff payroll reports and related data for management review.
• Responsible for monitoring and updating staff payroll parameters and engagement with relevant stakeholders to ensure accuracy for staff payroll reports.
• Responsible for processing payroll amendments and ensuring governance standards are maintained and supporting documents are in place as required.
• Responsible for processing staff loans in accordance to the provided policies, procedures and related guidelines.
• Processing of various staff inputs into the HRIS and related HR systems and keeping the same updated.
• Responsible for processing payroll related returns within Service Levels Agreements and ensure accuracy of the same.
• Responsible for processing Union dues and remittance of the same in a timely and accurate manner.
• Process payroll for the month and prepare the interface file.
• Remit statutory deductions i.e. NHIF, NSSF, HELB & PAYE etc and respond to queries related to the deductions.
• Responsible for processing terminal dues for exiting staff.
• Facilitating P9 statements and other related documents to staff on request when submitting filing tax returns.
• Responsible for processing staff income tax exemptions where applicable e.g. insurance relief, disabled staff relief etc.
• Responsible for updating data related to joiners and leavers and verification of the same on the payroll.
• Maintenance of payroll related records and any other documents related to compensation and benefits.
• Identifies and recommends updates to payroll accounting software, systems, and procedures
• Manage stakeholder engagements and provide excellent customer service to payroll related queries
• Adhere to controls and guidelines related payroll processing in the organisation.

Skills & Experience:

• A University Degree in Finance/Accounting or Business-related field from a recognised University.
• Certified Public Accountant (CPA K)/ACCA is an added advantage
• Post Graduate Diploma in Human Resources is an added advantage
• Proficiency in use of reporting tools.
• Experience in using Perpay & ERP systems.
• Three (3) years’ experience in the financial sector with at least two (2) years in Payroll administration.
• Sound knowledge of payroll related – statutory processing
• Good organizational skills and excellent customer experience skills
• Excellent report writing and presentation skills.
• Creative approach, with the ability to anticipate challenges and develop innovative solutions.
• Ability to prioritize, meet deadlines and work under pressure.
• Agile, flexible and adapt to change easily.
• Integrity and honesty and ethics- ensures ethical practices and integrity and ensures NBK is not put at reputational risk.
• Governance – knowledge and ability to ensure good governance practices in assigned Department.

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Key Responsibilities:

• Implement the Amanah Retail business strategy in line with the Bank’s overall strategy and business growth plan.
• To promote active utilisation of the Bank’s Credit facilities to existing and potential Amanah Retail clients.
• Effectively manage and grow the wallet share by harnessing relationships with existing Islamic
• Banking clients and bringing aboard new relationships so as to ensure business growth and sustainability.
• To ensure continuous improvement of customer experience and implement effective retention strategies for customers within Islamic Banking Retail portfolio.
• Support in training and awareness of Amanah Retail Banking Products, Policy and Procedures within the Business Development teams
• Organize and coordinate sales activations to ensure business growth of Amanah Retail Banking casa accounts, assets, revenue and deposits.
• Work closely stakeholders in Branch Management and Credit teams to increase market share of the Amanah Retail Banking segment through customer numbers, products, service, revenue while proactively reducing the non-performing loan book.
• Drive sales through effective leadership and performance management process within the Amanah personal segment for staff assigned to work with.
• Provide advisory to the Bank on personal banking market analysis and segmentation with regards to products, credit risk evaluation processes, loan monitoring, collections and debt recovery procedures.
• In liaison with the relevant stakeholders, ensure quality portfolio by effective identification of risks and mitigations.
• Ensure appropriate resource allocation to ensure delivery of business while managing costs during the day to day operations
• Manage customer feedback on application’s feedback.
• Make appropriate recommendations for cases presented to the Credit and other relevant approval Committees/ units.
• Ensure compliance with Bank’s Credit Policy, risk requirements and relevant legislation.
• Ensure compliance with Shariah laws and other relevant regulatory requirements
• Regularly monitor all performing accounts within the assigned portfolio and pick the non performing for appropriate action.
• Maintain and evaluate quality of Loans to ensure compliance with all the relevant lending guidelines.
• Support and coordinate post disbursement loan monitoring through loan clients visits through the asset’s lifecycle to ensure full repayments
• Provide support to branches on loan recovery for the assigned portfolio.

Education, Professional Qualifications, Experience & Skills

• Bachelor’s Degree from a recognized University.
• Three (3) years’ experience in sales/relationship management
• Experience on Credit analysis
• Excellent marketing and presentation skills
• Excellent communication and negotiation skills
• Superior problem-solving, report writing and analytical ability.
• Strong knowledge of Business banking products, services, procedures, and related requirements.
• Experience in product development and roll out, partner relations and change management.
• Strong time management skills – the ability to prioritize and handle multiple tasks within strict time frames within a fast-paced environment.
• The ability to build strong relationships with team members, company management and clients.

go to method of application »

Key Responsibilities:

• Provide support in development and Implementation of the Agriculture Sector Banking Business
• Development initiatives in line with the Bank strategy and business growth plan.
• Identify opportunities for growth and new business acquisition through market research, analysis and networking.
• Develop, grow and maintain a strong client and transaction pipeline and convert these to businesses that achieve customer satisfaction, the banks financial budgets and strategic goals.
• Actively market and drive the uptake of the Agriculture Sector Banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
• Ensure day-to-day client relationship management and engagement with customers to foster a good and lasting business partnership of the customer and the Bank.
• Promote excellent customer experience by driving and advocating customer requirements through the various functions in the bank to deliver high service standards that delight the bank’s customers.
• Ensure full compliance with Agriculture Sector Banking standards while adhering of the Bank’s policies and procedures.
• Partner with the HOD Agribusiness, Regional Management, Branch Management teams and Support Functions to increase market share of the Agriculture Sector Banking segment with regard to customer numbers, products, service consumption and revenues while proactively reducing the non-performing loan book.
• Collaborate with Branch Managers and ensure to drive account utilization and sustainable deposits.
• Drive transactional income from Agriculture Sector Banking clients through effective customer service and cross selling the Bank’s products and services.
• Establish profitable banking relationships with Agriculture Sector Banking clients by providing high quality banking and other financial services where the Bank operates
• Provide feedback to Management on Agriculture Sector Banking market analysis and segmentation with regards to products, credit risk evaluation and customer feedback among others.
• In liaison with other stakeholders, ensure quality portfolio management by effective identification of risks and their mitigations.
• Conduct preliminary credit reviews and make recommendation for new and existing facilities in line with the Bank’s credit policy and Agriculture Sector Compliance guidelines.
• Regularly monitor performing/non performing accounts within the assigned portfolio.
• Support and coordinate post disbursement loan monitoring.

Education, Professional Qualifications, Experience & Skills

• University Degree in Business related field.
• Master’s degree in a relevant field from a recognized institution is an added advantage.
• Professional qualifications (CPA, ACCA, AKIB) will be an added advantage.
• Professional qualification in sales / marketing is and added advantage.
• Any other relevant insurance qualification and/or membership from Insurance Institute of Kenya (IIK) or associate Chartered Insurance Institute (ACII) will be an added advantage
• Minimum of Seven (7) years’ Banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management Agriculture Sector or related field.
• Excellent research, analytical, and problem-solving skills.
• Integrity & courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills.
• Excellent stakeholder management skills.
• Creative approach, with the ability to anticipate challenges and develop innovative solutions
• Customer & Client Focused Innovation – able to meet the demands of internal and external customers
• Meaningful Collaboration – Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
• Ability to prioritize, meet deadlines and work under pressure
• Excellent interpersonal, communication and presentation skills
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Effective communication.
• Some knowledge of the Bank’s lending principles, policies and procedures.