Openings at Sanergy

About the role

We are looking for an exceptional Talent Manager for Fresh Life, our sanitation innovation company, who will implement Talent strategy and provide leadership to our Talent team. The right candidate is passionate about how Talent systems and initiatives can enable Sanergy’s innovative, mission-driven business to scale.

Duties and Responsibilities

Talent Strategy and Systems

• Deeply understand key goals and operations across the business so that you can implement Talent strategies that help business leaders achieve strategic priorities
• Participate in annual strategic planning for the Talent function and contribute in setting impactful Talent goals and measures of success that support business objectives and proposing action plans to execute against them
• Track progress towards team goals, provide updates to the Talent Director, and escalate problems as necessary to ensure that Talent work stays in sync with overall business objectives
• Build or continuously improve any necessary systems and processes to ensure that the Talent team provides an exceptional customer experience to its internal customers

Leadership

• Provide leadership and support to the Talent team to own and execute on their domains across Compensation & Benefits, employee engagement, welfare, and Talent Operations
• Support your team to problem solve and course correct as circumstances change, balance competing priorities, and make effective decisions to keep work moving forward towards outcomes
• Motivate and coach your team to position themselves as strategic partners to the business, keeping them accountable for work quality, timeliness, and impact
• Represent Talent priorities at the leadership table, proactively raising issues and making clear and persuasive cases to support your recommendations for action

Talent Development

• Support Talent Partners to adapt and implement talent development tools and frameworks with their internal customers, including coordinating performance reviews, learning and development opportunities and programming, leadership development, and manager skills-building
• Culture, Engagement & Welfare

With your team, act as the driver of healthy culture and morale that enables employees to perform and contribute at their best, including:

• Implement data-driven employee welfare and engagement initiatives
• Monitor, analyze, and intervene when you detect risks to culture and morale
• Work with diverse stakeholders to ensure that interventions are prioritized and executed
• Encourage employees to participate in organization wide events and opportunities for team members to connect with each other, leadership, and our mission

Talent Support

• Support Talent Partners and Talent Associates to be effective service providers to their internal customers at all levels
• Ensure there is effective escalation for any issues that represent a risk to our culture and values, our business operations, and/or our legal well-being
• Support the Compensation & Benefits Lead to provide seamless services across the organization on annual salary reviews, payroll processing, contracting, benefits management and casuals management

Policy and Compliance

• Lead HR Policies design, roll out and implementation
• Provide direct support to senior leaders on labor law and compliance issues, meeting regularly to monitor and address trends and challenges in their teams and supporting them to take action on talent issues to ensure they can achieve their business goals

Employee Records Management

• Oversee employee records and data management to ensure it is up to date at all times both in the HRIS and employee files
• Generate employee reports as requested

Qualifications

• 2+ years’ experience as a Talent manager leading implementation of talent strategy and HR operations and a minimum of 6 years’ aggregate experience as a HR Generalist
• Experience leading and motivating teams through fast paced work environments
• Experience in supporting field-based teams with a high degree of understanding and empathy for employees at the ‘shop floor’ level strongly preferred
• Experience leading and motivating teams through fast paced work environments
• Commercial acumen with proven ability to grasp how Talent impacts business objectives
• Critical and analytical thinking skills; ability to gather and analyze relevant data to develop strategy and make rigorous decisions
• Highly organized with a high capacity to problem solve and establish priorities for self and team
• Demonstrated passion for the organization’s mission, values and customers
• Excited about driving impact at scale and portfolio growth
• Impeccable integrity and ethics

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About the role

We are looking for a visionary Talent Director of Fresh Life, our sanitation innovation company, who will lead an exceptional, mission-driven team, provide leadership to our Talent team and guide our Talent strategy across Kenya.

Duties and Responsibilities

Talent Strategy & Planning

• Craft a clear and inspiring Talent strategy to support a team that will grow from 300 to 1,000, as our impact grows to serve 1M people across Kenya with inclusive and high-quality non-sewered sanitation services by 2026
• Drive planning and implementation across Kenya, helping business leaders achieve strategic priorities and ensure our teams remain engaged and motivated to achieve results
• Lead annual strategic planning for the Talent function and set impactful Talent goals and measures of success that support business objectives and propose action plans to execute against them
• Track progress towards overall Talent goals, provide updates to the Managing Director to ensure that Talent plays a leading role in driving overall business objectives

Execution

• Collaborate with the Managing Director to communicate annual objectives throughout the organization and to support execution by building a culture and processes for recognition and accountability
• Spearhead the delivery of impactful Talent initiatives, implementing continuous improvements for service enhancement at both national and county office levels
• Inspire the team to keep work moving forward by balancing competing priorities, making effective decisions, and generating innovative ideas in support of our teams and business objectives

Leadership, People & Culture

• Model leadership behaviors and our values to build a positive, thriving team culture that enables a rapidly growing, high-performing team to succeed
• Guide business leaders in building an effective organizational structure that both empowers and nurtures a culture of accountability so that we are executing towards our goals
• Develop and coach a team of leaders empowered to lead strategy, people, and implementation in each of their domains towards shared goals
• Provide leadership and support to the Talent team to own and execute on their domains across Recruitment, Learning & Performance, Culture & Engagement, Talent Management and Talent Operations
• Support your team to problem solve and course correct as circumstances change, balance competing priorities, and make effective decisions to keep work moving forward towards outcomes
• Motivate and coach your team to position themselves as strategic partners to the business, keeping them accountable for work quality, timeliness, and impact
• Represent Talent priorities at the leadership table, proactively raising issues and making clear and persuasive cases to support your recommendations for action

Systems and Processes Design & Improvement

• Design, Build and continuously improve any necessary systems and processes to ensure that the Talent team provides an exceptional customer experience to its internal customers

Qualifications

• 10+ years’ experience as a HR Generalist or in other relevant operational senior leadership roles
• 3+ years’ experience as a Senior Talent Manager leading designing and implementation of talent strategy and HR operations
• Critical and analytical thinking skills; ability to work with both large and limited amounts of data to develop strategy and make rigorous decisions
• Demonstrated experience in managing country-wide teams with diverse professional development needs
• Commercial acumen with proven ability to grasp how Talent impacts business objectives
• Strong negotiator, with a proven ability to lobby for Talent agenda
• Highly organized with a high capacity to problem solve and establish priorities for self and team
• Ability to inspire confidence and instill trust both internally and externally
• Proven success in building strong and effective people centric teams
• Demonstrated passion for the organization’s mission, values and customers
• Impeccable integrity and ethics