Careers at Kenya Red Cross Society

JOB SUMMARY:

• In this role, you will oversee our bakery operations, craft exceptional pastries and desserts, and develop unique recipes for our menus. As an educator, you will inspire students by designing, coordinating, and teaching pastry arts courses at a diploma level.

 Scope of the role:

• Pastry preparations
• Teaching & student mentorship
• Curriculum development
• Setting exams & invigilation

Your KEY RESPONSIBILITIES:
Academic & Teaching Duties:

• Teach diploma-level courses as allocated by the Head of Academic Affairs.
• Contribute to the planning, development, and delivery of a high-quality curriculum.
• Prepare schemes of work and learning materials, and maintain accurate records of student attendance and achievements.
• Develop, administer, and mark exams and other student assessments.
• Provide pastoral care, guidance, and mentorship to students.
• Participate in departmental seminars to foster inter-disciplinary collaboration.
• Kitchen & Bakery Operations:
• Operate and manage the pastry section of the BIHC kitchen.
• Prepare, decorate, and present a variety of baked goods and desserts using both traditional and modern recipes.
• Create exciting, seasonal desserts to refresh BIHC menus and engage customers and learners alike.
• Meet with customers to discuss and design custom-made desserts for special occasions.
• Monitor baking ingredient stocks (flour, sugar, etc.) and place orders within the budget.
• Maintain a clean, organized cooking station and strictly adhere to health and safety regulations.

Supervisory Responsibilities:

• Students

EDUCATION AND EXPERIENCE:

• Diploma or a Bachelor’s Degree in Areas of Specialization/related field of study or Pastry Arts
• 3-5 years proven experience teaching at post-secondary level
• Proficiency in Microsoft office suites especially PowerPoint
• A deep global understanding of commitment to and involvement in hospitality Industry

Key Competencies

• Strong knowledge of subject areas combined with a broad subject background
• Excellent interpersonal, oral and written communication skills
• Proven record of ability to manage time and work to strict deadlines
• Ability to work collaboratively
• Commitment to continuous professional development
• Creativity to design new and unique menu items to attract customers
• Knowledge of how baking ingredients work together and how they can be used in creative ways
• Excellent leadership skills to manage the pastry section and students in a kitchen.
• Time management skills to deliver orders on schedule and avoiding wasting food
• Physical strength and stamina to spend long hours standing and performing repetitive motions
• Flexibility, since hours for a Pastry Chef may vary and include weekends, evenings and holidays.

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JOB SUMMARY:

• Build and manage pipelines that generate revenue from professional development programmes, executive education, corporate training, consulting, and advisory services. You will focus on identifying prospective individual and institutional clients, understanding their development needs, recommending suitable programmes or customized solutions, and converting qualified opportunities into enrolments and signed commercial agreements.

Scope of the role:

• Corporate Partnerships, Training, and Consultancy
• Professional Development & Executive Education Admissions
• Market Development & Relationship Management
• Reporting, Administration, and Pipeline Coordination

 KEY RESPONSIBILITIES:

Corporate Partnerships, Training & Consultancy:

• Identify and approach hotels, hospitality businesses, corporate organizations, industry associations, and prospective clients requiring staff training, executive education, consulting, or advisory services.
• Build and maintain a qualified pipeline of corporate training, consulting, and advisory opportunities.
• Conduct or support needs-assessment meetings with HR, operations, learning and development, and senior management teams.
• Translate identified organizational needs into clear briefs for customized training, consulting, and advisory proposals.
• Recommend suitable open-enrolment or customized professional development and executive education programmes.
• Manage the business development cycle end-to-end: outreach, meetings, follow-ups, proposal submission, negotiation, and signing MOUs or service agreements.
• Coordinate closely with academic, training, and consulting teams to ensure proposed solutions respond effectively to client needs.
• Maintain active client relationships through regular check-ins, service reviews, feedback sessions, renewal discussions, and upselling/cross-selling.
• Represent the institution professionally at hospitality, corporate, and industry networking events.

Professional Development & Executive Education Admissions:

• Identify and engage prospective participants for professional development, executive education, and short-course programmes.
• Build and maintain a qualified pipeline of individual professionals, managers, executives, entrepreneurs, and organizational nominees.
• Provide accurate and timely information on programme content, schedules, entry requirements, fees, application procedures, and expected learning outcomes.
• Guide prospective participants and organizational nominees through the enquiry, application, admission, and enrolment process.
• Follow up consistently with qualified prospects to convert enquiries and applications into confirmed enrolments.
• Support corporate clients in identifying and registering suitable employees for open-enrolment and customized programmes.
• Maintain a structured calendar of programme cohorts, recruitment campaigns, application deadlines, and follow-up activities.
• Track conversion performance across the admissions pipeline (enquiry-to-application, application-to-admission, admission-to-enrolment).

Market Development & Relationship Management

• Build relationships with professional bodies, business networks, industry associations, chambers of commerce, employers, and relevant community organizations.
• Identify opportunities for institutional collaborations, programme sponsorships, group enrolments, and long-term training agreements.
• Develop referral networks that generate qualified leads for professional development, executive education, corporate training, and consultancy.
• Monitor market demand and identify emerging skills, leadership, management, and organizational development needs.
• Represent the institution at conferences, exhibitions, forums, networking events, and industry meetings.

Reporting, Administration & Coordination

• Maintain an accurate and up-to-date business development and admissions database using CRM systems or approved spreadsheets.
• Record client contacts, meeting notes, opportunity stages, proposals, agreements, participant leads, applications, follow-up actions, and outcomes.
• Ensure each commercial opportunity and prospective-participant lead has a clearly documented status, next action, timeline, expected value, and owner.
• Prepare weekly activity updates and monthly performance reports covering leads, meetings, proposals, applications, enrolments, contracts, conversions, revenue, and client satisfaction.
• Share market intelligence with leadership regarding competitor activity, demand trends, pricing insights, and emerging programme/partnership opportunities.
• Participate in planning, pipeline review, and performance meetings with main campus teams.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business Administration, Marketing, Sales, Hospitality Management, Education, Public Relations, or a related field.
• At least three (3) years of relevant experience in business development, institutional partnerships, sales, account management, or community outreach.
• Demonstrated ability to build professional networks, develop qualified pipelines, and secure partnership/commercial agreements in Kenya.
• Demonstrated ability to convert individual and institutional prospects into programme enrolments or commercial engagements.
• Experience engaging HR managers, hotel managers, operations leaders, school proprietors, principals, and senior decision-makers.
• Proficiency in Microsoft Office or Google Workspace applications. Preferred
• Previous experience in the hospitality sector is strongly preferred.
• Previous experience in business development or admissions for executive education, short courses, or professional development programmes is highly preferred.
• Existing networks within Kenya’s hotel, tourism, hospitality, education, professional services, or corporate sectors.
• Experience selling corporate training, consulting, advisory, executive education, or professional development services.

Key Competencies

• Experience selling corporate training, consulting, advisory, executive education, or professional development services.
• Experience managing admissions or enrolment pipelines for executive education, short courses, or professional development programmes.
• Existing networks within Kenya’s hotel, tourism, hospitality, education, professional services, or corporate sectors.
• Knowledge of Kenya’s executive education, professional development, corporate training, and consultancy markets.
• Previous experience in the hospitality sector is strongly preferred.
• Previous experience in business development or admissions for executive education programmes is highly preferred