Vacancies at Gap Recruitment Services Limited

Job Summary:

We are seeking a skilled and proactive HP LaserJet Printer Technician to join the clients technical team. The role involves hands-on installation, maintenance, troubleshooting, and repair of HP LaserJet printers. The ideal candidate should be highly experienced in HP LaserJet models, capable of resolving issues quickly, and ensuring optimal performance of all devices.

Key Responsibilities:

Installation & Configuration:

• Install and configure HP LaserJet printers and MFDs, ensuring proper network connectivity.
• Integrate printers into workstation and network environments.

Diagnostics & Troubleshooting:

• Diagnose and resolve hardware and software issues (paper jams, print quality problems, connectivity errors).
• Utilize HP diagnostic tools and software for efficient problem resolution.

Repair & Preventive Maintenance:

• Replace faulty parts (fusers, formatter boards, pickup rollers, maintenance kits).
• Perform scheduled preventive maintenance to minimize breakdowns.

Parts & Inventory Management:

• Manage spare parts and consumables inventory (toners, drums, maintenance kits).
• Proactively reorder supplies to avoid shortages.

User Support & Training:

• Provide hands-on support for users and resolve escalated printer issues.
• Train staff on basic troubleshooting to minimize recurring problems.

Network & Technical Support:

• Troubleshoot and resolve network printing issues (TCP/IP, print server conflicts, driver installations).
• Liaise with IT teams on advanced network printing configurations.

Documentation & Reporting:

• Maintain service logs, repair history, and maintenance schedules.
• Provide reports on printer health, parts usage, and downtime analysis.

Qualifications & Experience:

• Diploma/Certificate in Electronics, Telecommunications, IT, or related field.
• HP Certification is a strong and added advantage.
• 2-3 years of proven hands-on experience with HP LaserJet printers is essential.
• Strong track record working with a range of models such as HP LaserJet Enterprise M604/M607/609/611 and HP LaserJet Pro 4103.
• In-depth understanding of laser printing technology and electro-mechanical systems.
• Solid knowledge of networked printing environments and print server configurations.
• Valid drivers license for field service support.

Technical Skills & Competencies:

• In-depth knowledge of HP LaserJet printer architecture, components, and error codes.
• Proficiency with HP diagnostic tools and service utilities.
• Strong problem-solving and analytical skills.
• Excellent interpersonal and customer service skills.
• Ability to work independently with minimal supervision.
• High attention to detail and commitment to quality.

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Key Responsibilities

Litigation & Case Management

• Lead and manage complex litigation matters from end to end, ensuring strategies are outcome-focused, commercially sound, and aligned with client objectives.
• Draft high-quality pleadings, submissions, and legal opinions with a strong focus on accuracy, clarity, and strategic insight.
• Provide innovative legal solutions to high-stakes disputes, balancing legal rigor with business sensibility.
• Continuously optimize workflows and case management processes to drive efficiency and performance.
• Proactively manage resources, budgets, and timelines to ensure timely delivery and cost-effective outcomes.
• Monitor case performance using key metrics (e.g., case outcomes, client feedback, turnaround times).
• Anticipate and mitigate legal, procedural, and financial risks affecting both client and Firm interests.
• Ensure accurate billing and collections, maintaining profitability while fostering trust and transparency with clients.

Compliance & Risk Management

• Uphold the highest standards of ethics and professional integrity, reinforcing the Firms reputation as a trusted legal partner.
• Maintain rigorous file management and documentation standards to support transparency, compliance, and financial oversight.
• Identify and mitigate compliance risks, offering strategic guidance that aligns regulatory obligations with client service excellence.
• Demonstrate resilience in balancing compliance and commercial outcomes, ensuring no compromise on professional standards.

Leadership & Team Development

• Act as a culture ambassador, modelling self-leadership, resilience, and continuous learning.
• Mentor and coach junior advocates, focusing on technical development, commercial awareness, and client-focused thinking.
• Foster a high-performance team culture built on accountability, collaboration, and innovation.
• Lead recruitment and onboarding processes to attract top-tier legal talent aligned with the Firms values and goals.
• Set and manage clear performance expectations, conducting structured appraisals that support career growth and team excellence.
• Champion departmental innovation through the adoption of new tools, processes, and ideas that improve efficiency and client results.

Qualifications & Skills

• Advocate of the High Court of Kenya with a valid practicing certificate.
• 5-7 years post-admission experience in litigation and dispute resolution, with a proven track record in handling complex, high-value matters.
• Exceptional legal drafting, research, and courtroom advocacy skills.
• Demonstrated ability to work independently, prioritize effectively, and deliver high-quality outcomes with minimal supervision.
• Strong client management and communication skills, with a reputation for responsiveness and reliability.
• Experience mentoring and managing teams, with a passion for developing others.
• High levels of professional integrity, adaptability, and resilience.
• Familiarity with or a willingness to adopt modern tools and technologies to enhance litigation practice and client delivery.