Vacancies at Safaricom Kenya

JOB DESCRIPTION

We are pleased to announce the following vacancy in the Property & Workplace Department within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Property Lead the role holder will be responsible for planning and overseeing both construction and supplies projects within Safaricom & Mpesa Foundations, from the initial ideation through to completion of all Foundations’ construction and non-construction projects and managing the work of contracted Project Management Consultants. The role holder will also lead and oversee projects and will work closely with Engineers and Architects of contracted Project Management consultants to develop a plan, create a project time frame, distribute resources, and ensure timely completion of projects.

RESPONSIBILITIES

Projects Design and Implementation Management

• Scope and cost projects for submission to the Board for funding consideration
• Review the work and processes of project management consultants to ensure smooth delivery of high-quality projects.
• Monitor implementation of all projects to ensure value for money in all construction projects.
• Monitor implementation of all projects to ensure delivery of quality projects.
• Lead projects assessment visits with consultants to scope projects.
• Review and interpret projects design reports, Bills of Quantities and Tender Evaluation reports submitted by projects Management Consultants from time to time to ensure transparency, fairness, completeness, and compliance to set guidelines and policies.
• Monitor and ensure professionals are engaged in managing implementation of Foundations projects.
• Explore innovation in implementation of projects to optimize on resources without compromising on projects quality.
• Guide project teams and committees in approval of projects and manage project teams in the implementation of both large- and small-scale initiatives such as Pamoja, regional Projects, Ndoto Zetu and ensuring all approved project are implemented within the set timelines.
• Guide the Teams on costing of projects under the various initiatives to ensure consistency in costing and scope.
• Ensure all Foundations projects are inspected, and valid documentation for inspections done maintained.
• Track timelines for projects and ensure valid contract documents, bonds and insurances are in place for all projects.
• Review contractors’ valuations for all projects before sharing the same for processing by Finance Team and explore automation of payment requests.
• Monitor implementation of all projects to ensure adherence to timelines.
• Manage an automated grant management system that will ensure timely, efficient, and effective grant management, disbursements, monitoring, reporting, and commissioning of the portfolio of projects.
• Maintain a projects database for tracking all active and completed projects and prepare various project reports as may be required.
• Maintain all project records in a central projects /record library.
• Oversee the property acquisition process including processes and coordinating stakeholders - Negotiated Commercial Terms, delivering on physical and Security assessment & Survey Reports, lease Agreements and termination notices& deposit Collection Status.

Stakeholders Engagement

• Be the Foundations’ contact regarding projects.
• Ensure adequate engagement of all projects’ stakeholders before, during and after projects implementation.
• Coordinate projects review meetings with Project Management Consultants and Foundation projects implementers and other stakeholders including beneficiaries virtually and on-site.
• Lead in coordinating projects visits by internal and external Teams /stakeholders and Liaise with Monitoring & Evaluation Team in coordinating monitoring & Evaluation visits for ongoing and completed projects.
• Participate in and ensure site handover meetings for all construction projects are done.

ISO 26000

• Monitor and ensure adherence to ISO 26000 guidelines by project Management consultants and support ISO26000 internal and external audits.
• Make recommendations for amendments to the ISO procedures based on changes within the Foundation and/or its working methodologies.

Audits and Risk Management

• Identify, based on reporting, projects/contractors that should be recommended for internal audit. 
• Support Foundations’ statutory audits and legal compliance audits from time-to-time
• Ensure compliance to regulatory and statutory requirements.
• Ensure adherence to laws relating to construction projects by contractors and consultants including but not limited to BORAQs, NCA laws etc

QUALIFICATIONS

• A degree in Bachelor of Construction Management, Architecture, Quantity Surveying, Building Economics or any other relevant degree from a recognized university
• Registration with the relevant professional body e.g., BORAQs etc
• Proven experience of relevant IT systems including Oracle, Ms Excel, Ms Office and PowerPoint, AutoCad, Archichad etc
• Ability to interpret drawings, Bills of quantities, project reports.
• Conceptual thinker, ability to wade through data and project designs to arrive at conclusions.
• Strong communication skills - written and verbal.
• Multitasking and prioritization skills required to function in a fast-paced environment.
• Uphold 100 % accuracy, integrity, professionalism, and confidentiality always.
• Ability to work under tight timelines and deliver accurate results.

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JOB DESCRIPTION

You will work in an agile, collaborative team; and directly with Product teams and Developers to define and deliver various user experiences, from initial ideation to sketches, wireframes, prototypes, and implementation of final UI designs. 

The role is core to delivering exceptional customer experience across our Digital e-commerce channels and will have a direct influence on the digital revenue metrics.

• You will creatively translate user needs into elegant, intuitive, and effective design solutions.
• You will identify and understand customer needs, behaviours, and pain points and use this to define problem statements that inform the team’s focus. 
• You will work in a fast-paced team of engineers, product managers, and product designers to deliver impactful solutions across our online portals and mobile apps.

RESPONSIBILITIES

Strategy

• Drive a user-centred design approach. Influence the product direction and/or roadmap through evidence-driven UX
• Collaborate with teams across various departments (product, engineering, marketing etc.) and digital channels on product discovery and the delivery of solutions
• You will work with OKRs to achieve ambitious objectives for M-Pesa

Discovery

• Close collaboration with the product lead, stakeholders, and the development team to define problem statements, success metrics, and identify product opportunities
• Host workshops with the product team, stakeholders and developers for continuous product discovery with identified problems and opportunities
• Use discovery methods such as prototyping, usability testing and focus groups, and conduct user interviews to validate identified solutions with real customers, before solutions are developed

UX research

• Work with the product team on defining success metrics, crafting A/B tests and analyzing results to enable data-driven decisions, ensuring a positive impact on the user experience
• Deliver and communicate insights collected from user research, in effective and engaging presentations and user journeys

Delivery (UX/UI/Visual)

• Deliver wireframes, journeys, high and low fidelity prototypes and final UI design requirements for online portals and mobile apps
• Work together with various product teams to ensure visual consistency throughout on the platform, by leveraging from and contributing to our design system
• Conceptualize and develop micro-interactions, demo videos and animations
• Ensure design works as comfortably across our markets and languages
• Own and advocate Platform accessibility in both UX and UI
• Translate your design journeys into Product demo videos.

Leadership

• Together with the Product team, you help to shape and drive our product strategy and vision
• You partner up with product and engineering leaders to ensure deliverables are well-defined, provide high business value, and are successfully executed
• Recommend new tools and technologies by staying abreast of the latest trends and techniques in Product design.

QUALIFICATIONS

• You have experience across the entire product design cycle including UX research, copy writing, wireframes, and prototypes, final UI design (visual design), implementation, and post-release optimization
• 5 – 8 years of experience in UX Design with a proven record of successfully shipped mobile app consumer-oriented experiences
• You have a strong Visual (UI) design experience with a good understanding of both Apple’s and Google’s design guidelines/principles
• You can present your Portfolio showcasing your knowledge of native mobile UI design and case studies to explain your process. Live app store examples of an app/s you have worked on is a plus
• You have excellent attention to detail and experience working with Mobile first customer facing products in evidence-driven design/product teams
• Proficient in design tools (such as Figma, Sketch, InVision, Zeplin , Adobe Photoshop )
• Proficient in prototyping tools (such as InVision, proto.io)

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Brief Description 

Reporting to the Software Engineering Lead - Backend, the job holder will run with day-to-day standardized microservice development to ensure smooth and efficient service delivery that meets the expectations of the business.

Application development duties include but not limited to specification, design, development, validation, documentation, and evolution of the new and current service applications; performance management; ensuring integrity of the web services; maintenance and fault management.

Key Responsibilities:

• Writing and analyzing code for portions of a project/projects.
• Inspect and test code.
• Helping engineers fix and solve complex problems.
• Work with stakeholders, product owners and technical leads to keep projects on track.
• Provide guidance and mentorship to entry level and mid-level software engineers. 
• Influence and guide on DevSecOps best practices within Safaricom Engineering framework and practices.
• Development of microservices. It would be good to have understanding of Java, C#, Python etc. Java with SpringBoot Framework experience is preferred.
• Influence and guide the team in making critical architectural, design and programming decisions.
• Evangelize software engineering best practices across the team using Safaricom Engineering values.
• Design, test and rollout of running software services.
• Run and enforce code reviews among the team.

Qualifications

• BSc. Computer Science/Software Engineering/IT.
• 3+ years’ experience in software development in a busy IT environment.
• Experience in Agile Development/software life-cycle development (SDLC).
• Strong programming and technical skills. Extensive programming experience using Java(SpringBoot Framework), C# etc 
• Strong problem-solving skills leveraging on data structures and algorithms.
• Passion for people and building collaborative teams.
• Extensive experience with databases – relational data model, Stored Procedures, PL/SQL development, Messaging / Streaming, RDBMS, NoSql Databases and InMemory Databases.
• Solid understanding of web services/technologies - REST/JSON, WSDL, XML, XSD;
• Hands on experience with microservices - Ability to design, develop and implement scalable, elastic microservice based platforms based on java. Spring boot framework is preferred.
• Solid understanding of Cloud Services, Serverless architecture and knowledge of AWS, Azure and GCP.
• Experience developing solutions using agile, DevSecOps, and CI/CD automation tools such as jenkins, JMeter, Git, Stash, SonarQube, GitOps etc
• Experience using code versioning & collaboration tools such as Gitlab or Github.
• Experience in application security technologies (e.g. SSL)