Jobs at Q-Sourcing Servtec Group

Job Role Description

We are looking for a Restaurant Manager, a Restaurant manager for one of our high-end Restaurants. The ideal candidate will be responsible for ensuring the smooth, efficient, and profitable operation of the restaurant. He/she will also ensure that the restaurant and kitchen are operated in conformity with the highest possible professional standards.

Key Roles And Responsibilities

• Management and Leadership:
• Lead, train, and motivate the service team.
• Conduct daily briefings to facilitate communication, training, and policy updates.
• Schedule staff rotations and duties, arranging extra help as needed.
• Maintain discipline and conduct staff appraisals.
• Resolve guest and staff complaints and grievances.
• Represent the restaurant in Food and Beverage meetings.
• Check mise-en-scene and mise-en-place done by the team.
• Operations Coordination
• Coordinate with the chef for menu offers and operational coordination.
• Coordinate with other departments for the smooth supply of operational supplies.
• Oversee inventory of service equipment, cutlery, crockery, and glassware.
• Check the restaurant for maintenance issues and resolve them.
• Ensure the safety and hygiene of the restaurant.
• Responsible for proper billing and cash recovery for services rendered.
• Meet and greet guests, building a personal guest database.
• Coordinate with Kitchen, Stewarding, Housekeeping, Accounts, Engineering, and Security departments for various operational matters.
• Develop innovative ways to boost restaurant sales.
• Customer Service and Training
• Train the team to provide excellent customer service.
• Ensure staff have thorough knowledge of food and beverage offerings and SOPs.
• Analyze bar stock profitability and make recommendations.
• Conduct regular appraisals of the F & B staff.
• Coordinate the operations of various sections of the main restaurant.
• Handle guest and staff complaints and take corrective measures.
• Suggest improvements to the Food & Beverage Services Manager.
• Work with the team to meet sales targets and ensure customer satisfaction.
• Fulfill any other duties delegated by the General Manager.

Qualifications And Education Required

• Relevant Degree/ diploma.
• The ideal candidate must have a minimum of 3 years of management experience in a fine dining setup.
• 3 Years of working experience as a Restaurant Manager.
• Customer service-oriented with a positive can-do attitude.
• Excellent leadership and team-building skills.
• Extensive knowledge and passion for food, beverage, and industry trends. Capable of effectively and efficiently delegating multiple tasks Well-organized and detailed-oriented Have a high degree of emotional intelligence and self-confidence.
• Be able to remain rational and calm under pressure. Be able to stand or walk for an extended period.
• Application procedure:

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Job Role Description

We are looking for an organized, experienced Executive Assistant to make the work of the Production Director & Group Executive Chef easier by supporting him with regard to logistics and administrative tasks. The tasks will amongst others include travel bookings, filing and archiving of documents, meeting minutes write-ups, follow-up calls to staff and partners, support in HR activities, and data capture in production-related software.

Roles and responsibilities

1. Hotels bookings
2. Airplane ticket bookings
3. Car / Driver bookings
4. General Business Administration
5. Management of schedules/calendars
6. Planning and scheduling meetings with third parties
7. Attending meetings and writing meeting minutes
8. Scanning and archiving documents
9. Follow-up calls to staff and partners; Data capture in production-related software Preparation of events
10. Support in recruitment and HR administrative processes (screening and sorting CVs, calling selected candidates and scheduling interviews, writing up of interview minutes, collecting of administrative papers

Qualifications and Skills required.

1. Minimum of 6 years of experience in a similar role
2. University degree in business administration
3. Ability to type on a computer professionally (60 wpm and over)
4. Good Knowledge of Canva
5. General computer knowledge, very strong in Excel & word
6. Ability to organize and plan
7. Knows how to file and archive documents
8. Prior experience in the food & beverage industry is a plus

Competences

1. Intellectual capital
2. Analysis skills
3. Integrity & honesty
4. Resourcefulness/ initiative
5. Organization/planning
6. Team player
7. Adaptability

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Job Summary

Lead the development, deployment, and operation of our software in AWS (Amazon Web Services) enabling frequent, secure, and reliable release of software to production. Ensure high availability of production systems. The full set of our bespoke software in development, test and production environments for our businesses in Kenya, Tanzania and elsewhere

DUTIES AND RESPONSIBILITIES

• Lead a distributed team of DevOps Engineers.
• Automate and run the build, test, and deployment of our software in AWS
• Provide guidance to development teams to improve performance and operability of the solutions they develop.
• The DevOps Team Lead will lead a distributed team of colleagues and consultants in Kenya, Tanzania, China, UK, USA and elsewhere.
• CircleTech delivers a 24hour service to customers. The DevOps Team Lead may be required to work overnight and weekends to resolve urgent technical incidents or to make changes at a time that causes least disruption to customers.
• Manage code deployments, fixes, updates, and related build processes.
• Implement monitoring tools to detect issues, measure performance and provide telemetry for developers.
• Build automated testing to reduce manual effort and improve product quality.
• Ensure that systems meet business and customer needs for reliability and availability by designing and building infrastructure that delivers high uptime using high-availability designs and self-healing systems
• Develop operational dashboards and alarms and monitor performance and capacity and introduce solutions to maintain service levels.
• Actively troubleshoot any issues that arise during testing and catch and solve issues before release
• Work closely with cross-functional stakeholders to analyze and troubleshoot complex production issues.
• Ensure security good practice is followed in deployment and operations.
• Lead in establishing DevOps practices
• Promote DevOps principles and culture across the software engineering organization.
• Mentor and coach junior-level DevOps engineers.

KNOWLEDGE, SKILLS, AND EXPERIENCE

1. Degree in Information Technology or equivalent
2. AWS qualifications an advantage.
3. Minimum 3 years’ experience with AWS particularly EC2, VPC, Lambda functions, DynamoDB, Kinesis, Cloud Formation, CloudTrail and CloudWatch.
4. Minimum 2 years’ experience leading a technology team
5. Ability to motivate and coach junior DevOps Engineers.
6. Expertise in CI/CD tools such as AWS Code deploy
7. Some experience in one or more database systems including Dynamo DB, MySQL, or PostgreSQL
8. Experience of monitoring tools such as Graphana and Data Dog
9. Good understanding of Information Security in web applications.
10. Excellent network design and troubleshooting skills.
11. Knowledge of scripting languages such as Python
12. Enthusiasm to continually improve skills and learn new technologies
13. At least two years of relevant experience.
14. Fluent in English and Kiswahili
15. Female candidates are  encouraged to apply

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Job summary:

Reports to Analytics Lead

Overall Objective Building and maintaining data pipelines that will process and clean data from internal and external sources, store that data in our data lake and make available for analytics services

Scope

Developing systems and conduct analysis on data relating to customer behaviour, operational performance, and financial performance to enable decision makers to make decisions to improve business performance.

FUNCTIONS/KEY RESULTS EXPECTED:

1. Build, own, and maintain systems to extract and present business data.
2. Review system design documents and contribute to implementation decisions.
3. Investigate internal and external data sources that will contribute to Client’s customer service and decision making
4. Assist the Analytics Lead to work with colleagues across the business to understand their data needs
5. Architecting data pipelines to move data from different sources and centralize it in our data lake for analytics
6. Maintaining the data pipelines
7. Ensuring data integrity in source and destination platforms
8. Implement monitoring tools to detect issues and measure performance of the data pipelines
9. Ensure compliance with data governance and security policies
10. Establish, maintain, and monitor information security controls over data pipelines and data lake
11. Maintain good knowledge of data processing and analytics technologies and make recommendations to continually improve our analytics stack

 KEY CAPABILITIES AND EDUCATION:

1. Cloud environments, AWS as strong preference.
2. AWS Glue, Python, Pyspark, RDS, Lambda, S3, Athena, Quicksight
3. ETL, ELT, data migration and cleansing processes
4. Data Lakes, data analytics and working with large data sets.
5. Relational databases, e.g MySQL
6. The ability to work independently yet seek advice where required
7. Committed to delivering excellence for customers
8. Good level of SQL
9. Awareness of good practice in information security and data privacy
10. Proficient in Agile development process
11. Ability to work in a distributed team
12. 2+ years of data analysis or data science
13. Working experience of at least 2 years in the field
14. AWS qualifications an advantage
15. Degree in Computer Science, mathematics or similar

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Job Summary

Developing systems and analysis on data relating to customer behavior, operational performance, and financial performance, to improve business performance across the Circle Gas Group

DUTIES AND RESPONSIBILITIES

• Define data and analytics strategy practices, lead the creation of the firm’s data and analytics strategy in collaboration with the CIO
• Work closely with colleagues inoperations and sales to understand their need for information    improve business performance
• Lead development of data lake and ETL processes
• Build and lead the Data Analytics team to provide insights to the company.
• Foster the creation of a data-driven culture, related competencies and data literacy across the enterprise.
• Support the data analysts across the company by building their skills and providing access to data and tools. Insight
• Take a lead in extracting insights from data and presenting to leadership to provoke action to improve customer service or operational effectiveness.
• Perform statistical analysis on business data to extract business insights and present to Circle Gas management. Governance
• Ensure that data used for analytics is kept secure and customer privacy is protected
• Ensure that data captured and stored by the organization is done so in compliance with relevant data protection legislation and disaster recovery plans Project Delivery
• Lead cross-functional business projects focused on data capture and analysis as required.

KNOWLEDGE, SKILLS, AND EXPERIENCE

1. Degree in Data Science, Computer Science, Mathematics, or similar
2. 4+ years of data analysis engineering or data science
3. 3+ years coding in one of the following languages: Python, R, SQL, Java, Javascript
4. AWS Experience an advantage
5. Female candidates are encouraged to apply Commercially aware and able to interpret data to assist business improvement
6. Ability to work with peers at all levels in the organization up to senior leadership team level.
7. Ability to use data to tell powerful stories that drive positive change
8. Ability to design tables/schemas in relational and NoSQL databases (MySQL, PostgreSQL, Dynamo DB)
9. Attention to detail in analysis and presentation
10. Proficient in Agile development process
11. Ability to lead a distributed tea

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Job Summary:

The Logistics/Procurement Manager is responsible for managing the PMO procurement group and overseeing transportation and logistics activities. This role involves strategic procurement, adherence to company policies, and optimizing logistics processes to support efficient project operations.

KEY ROLES AND RESPONSIBILITIES

• Advise on efficient procurement strategies and provide guidance on product availability and cost-effective purchasing factors.
• Review procurement requests, ensuring compliance with company policies and regulations. Determine optimal procurement methods.
• Coordinate and prioritize procurement requests among Junior Purchasing Agents, offering guidance and support as needed.
• Prepare solicitation documents like Request for Quote and Request for Proposal, negotiating terms and prices when required.
• Monitor procurement for supplier compliance, facilitate returns, and resolve service issues.
• Establish and evaluate new suppliers, monitoring their performance and recommending improvements.
• Ensure compliance with government laws and company procurement policies.
• Manage communication and documentation related to procurement matters with customers.
• Apply materials management systems and logistics principles to procurement operations.
• Conduct audits, maintain reports, and manage logistics for international shipments.
• Resolve disputes with shippers and freight forwarders, maintain transportation records, and inform management of significant issues.

  QUALIFICATIONS AND EXPERIENCE:

1. Associate degree and minimum of 5 years of relevant experience, or equivalent.
2. Strong oral and written communication skills.
3. Proficiency in word-processing, database, spreadsheet programs, and integrated software applications.
4. Minimum of 5 years of experience in material management/logistics.
5. Solid understanding of logistics terminology, measures, and concepts.
6. Proficient computer skills for data analysis and document preparation.