QSSK-TSC-Technical Sales Consultant at Q-Sourcing Servtec Group

Job Purpose 

• To drive sales growth and meet sales targets through sales forecasting, prospecting, pipeline management, self-closing, and after-sales service. The role involves telephone sales, email marketing, referral marketing, social media marketing, face-to-face sales presentations, sales negotiations, and order delivery management. To track sales targets, ensure daily team accountability, and document sales activities into Odoo. 

Key Responsibilities 

Sales & Business Development 

• Achieve growth and hit sales targets by successfully managing the sales team. 
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence. 
• Identify new sales and marketing opportunities, and trends. 
• Develop and establish business development opportunities with institutions like banks and insurance companies under VAF. 

Sales Operations 

• Conduct 4 client engagements per day, engaging prospects in online and onsite discussions. 
• Make 10 sales calls per day, following an organized lead generation and conversion plan. 
• Grow a pipeline of 12 new suspects and prospects per month. 
• Coordinate back office and client during negotiation stages to close deals. 
• Develop and implement sales and marketing plans that align with company objectives. 

Marketing & Market Intelligence 

• Create and execute successful marketing campaigns (e.g., email, social media, events) that drive brand awareness and lead generation. 
• Research and analyze market trends, competitor offerings, and customer feedback to inform sales and marketing initiatives. 
• Identify emerging markets and market shifts while being fully aware of new products and competition status. 

Team Leadership & Performance Management 

• Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives. 
• Develop monthly forecasting reports. 
• Present sales, revenue, and expenses reports and realistic forecasts to the management team. 
• Analyze trends that cover all aspects from revenue projections to expense controls. 

Customer Relationship Management 

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. 
• Research consumer needs and identify how our solutions address them. 

Qualification and Experience 

Education 

• Bachelor’s degree in any related discipline. 

Experience 

• 5+ years of experience in B2B sales and marketing. 
• 5 years cumulative sales team leadership experience, with evidence of sales force management. 
• Proven ability to lead and manage a high-performance sales and marketing team. 
• Proven ability to drive the sales process from plan to close. 
• Evidence of meeting sales targets. 

Technical Skills 

• Tech-savvy attitude with ability to break down and explain ICT concepts. 
• Proficiency in MS Office, any CRM system, and ICT cloud tools and apps. 
• Strong analytical skills and the ability to use data to inform sales and marketing strategies and decisions. 

Core Competencies 

• Excellent communication, leadership, and organizational skills. 
• Personal organization – ability to diarize and manage a sales calendar with minimum supervision. 
• Personal presentation – a clean and tidy corporate person who portrays a positive company image. 
• Personal attitude – an organized, mature, and target-oriented person with a positive outlook on sales work. 
• Ability to drive. 
• Big social media presence. 
• High integrity and accountability. 
• Ability to work under pressure and meet deadlines. 
• Email marketing skills.