Career Opportunities at International Rescue Committee

Job Description

• As the Regional Vice President (RVP) for East Africa, you will lead IRC largest, highly driven and impactful region to help people whose lives and livelihoods are shattered by conflict and disaster, including the climate crisis, to survive, recover and gain control of their future.
• You will place clients at the center of our work and ensure their voices increasingly influence our decisions at all levels. Success will be defined by ensuring improvements in their safety, health, education, economic wellbeing, and power. You will ensure we prioritize opportunities to partner with and support local actors and systems, including in the context of emergency response. Equality and inclusion will be at the forefront of every decision and action, through thoughtful planning and implementation of all programs and services- both internally and externally.
• In this role, you will serve as a champion of IRC’s Strategy 100 and be a model of organizational leadership: developing new program opportunities, ensuring the quality of operations and partnerships, and driving performance and strategic growth in the region while actively promoting an inclusive, people centered culture and duty of care for all. 

Position Overview

• You will be responsible for the leadership and management of country programs in the IRC’s East Africa Region, comprising of: Ethiopia, Kenya, Somalia, South Sudan, Sudan, Uganda as well as three regional strategic projects together representing an annual budget in excess of US $190 million and a team of over 4,000 staff. You will work collaboratively with technical and functional counterparts to strengthen performance and accountability. This role will be an ambassador for IRC values, organizational priorities, cascading measurable goals to country programs and leading delivery of IRC’s Strategy. Equally, you will play a vital role in representing field, country and regional priorities to HQ departments and ensuring that perspectives of frontline staff, clients and partners across the IRC’s East Africa region influence organizational decisions. 
• You will collaborate closely with the RVPs of the other regions and the full range of HQ partners across the technical support, operations, finance, fundraising, awards management, advocacy, communications, compliance and legal functions. As part of the Senior Leaders Group, you will have an important voice in organizational leadership discussions.

Responsibilities include:

• Oversee implementation of IRC’s global strategy across the regional portfolio.
• Ensure a consistently high level of team performance and engagement; Manage, mentor, and coach all Country Directors, Project Directors and regional team members, modeling healthy, collaborative intra and inter-departmental working relationships. 
• Lead measurable efforts to ensure IRC’s workforce – including at leadership levels – reflects the diversity of the places we operate and the people we serve.
• Cultivate a safe and protective environment for all people, combining locally-led initiatives with wider organizational efforts related to Safeguarding, Gender Equality, Diversity & Inclusion, Duty of Care and Safety & Security.
• Ensure that all country finance, human resources, supply chain, and IT functions are resourced and managed in accordance with IRC and donor policies and standards. 
• Champion humanitarian access and security management strategies across the region
• Actively partner with the Ethics & Compliance Unit to strengthen IRC’s efforts to prevent, detect and respond to issues of fraud and misconduct. 
• Foster a balanced and diligent approach to risk management across all country programs.
• Ensure strong representation of the IRC to local, regional and global stakeholders – including governments, donors, and private sector and civil society partners.
• Support IRC’s business development and fundraising efforts through cultivating a strong network of donor contacts, engaging with the HQ fundraising team, and ensuring that country teams build and maintain strong donor relationships.
• Support the development of creative, impactful approaches to priority policy issues, both locally and in concert with the global advocacy team.
• Raise IRC's and IRC partners’ profiles, working closely with the communications team. 

Professional Profile

• Success in this position requires an individual with exemplary leadership abilities, extensive lived experience in  African contexts and a deep understanding of the cultural, societal and political contexts of the countries in East Africa in which we work. IRC understands that conflict and crisis traverse/transcend national and regional boundaries, and we are committed to supporting clients and partners in cross-border and cross-regional configurations where necessary. The successful candidate for this role will bring knowledge and experience of the wider region and the dynamics which inform conflict and crisis in Africa. 

Work experience/ Required skills

• Extensive field experience leading humanitarian, protracted and/or post-crisis development programs with demonstrated ability to manage in complex and often insecure working environments.
• Minimum of 15 years of professional experience with 10 or more years in leadership with increasing levels of responsibility. 
• Ability to represent program context, constraints, and successes to media, government, private sector, civil society and Boards in a compelling manner.
• Exceptional financial and operational analysis and management skills, including project management.
• Excellent presentation, written and verbal communication skills; commitment to open and transparent communication and top-notch diplomatic skills. 
• Deep commitment to and knowledge of strategies to advance diversity, equality and inclusion; proven experience in incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Receptive and collaborative leadership approach that contributes to positive team environment, builds and maintains strong relationships with people from all backgrounds, genders, cultures and viewpoints.
• Demonstrated experience undertaking strategic planning and leading teams through change.  
• Professional fluency in written and spoken English; other languages spoken in East Africa a definite advantage
   

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Job Overview:

• IRC is seeking a Moderator to be based in Kakuma, under the direct supervision of the Senior Editorial Officer, Kakuma. The Moderator will be responsible for interacting directly with Signpost users daily, replying to comments, messages, and questions.

Major Responsibilities:

• Engage users in conversations online based on the guidelines.
• Reply to messages and comments received on Signpost social media channels with the help of Signpost team and moderation guidelines.
• Collaborate with Senior Editorial Officers, service mapping officer, Signpost manager and protection teams to develop detailed, vetted, well-researched answers.
• Feedback on representative and noteworthy comments and write an analysis of the day’s communications (including responses to posts, trends in conversation and information gaps).
• Share insights, feedback, cultural awareness, contextual knowledge, and learning with the wider team on an ongoing basis.
• Analyze information gaps amongst the affected populations to feed into future content creation.
• Keep up to date with all the new information put out on a progressing basis and attend regular trainings as required.
• Follow protocol to raise any communication from vulnerable cases to Protection team.

Key Working Relationships:

• Position Reports to: Senior Editorial Officer
• Position directly supervises: N/A
• Indirect Reporting: N/A
• Other Internal and/or external contacts: N/A

Qualifications

• At least 2-3 years of experience working with social medial platforms.
• Experience working with refugees, asylum seekers, displaced persons, refugee hosting communities.

Demonstrated Skills and Competencies:

• Typing speed of at least 30 words per minute.
• Knowledge of social media platforms such as Facebook.
• Ability to act with discretion, integrity, and diplomacy.
• An understanding of the power and importance of accurate information and the ability to exercise excellent judgement in ensuring all answers are accurate.
• High emotional intelligence.

Education:

• Diploma or advanced relevant technical (e.g. media, journalism, communication) qualifications.
• Bachelor’s degree in a relevant field (e.g. Media, Journalism) or another relevant field.

Language Skills:

• Advanced Arabic language skills, oral and written.

Preferred experience & skills:

• Exceptional attention to detail.
• Excellent verbal and written communication skills as well as, an overall ability to be clear and concise in all communications.
• Strong organizational and time-management skills.
• Proven ability to prioritize and deliver on time.
• Strong analytic problem-solving skills.
• Able to work both independently and in a dynamic, cross-functional team.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint etc.)
• Demonstrated ability to work effectively with partners at all levels.