Vacancies at Tai Talent Matters

Role Overview

Our client in the manufacturing industry is seeking a detail-oriented Sales Administrator to provide essential administrative and operational support to the Sales Team. The role ensures efficient order processing, accurate sales reporting, seamless customer coordination, and effective collaboration across internal departments to support overall commercial performance.

Key Responsibilities

• Receive, process, and verify sales orders from key accounts and field sales teams
• Maintain accurate sales records and update customer master data
• Track sales performance and prepare daily, weekly, and monthly reports
• Handle customer inquiries and coordinate with internal teams to resolve issues promptly
• Provide administrative support including scheduling, data management, and report generation

Qualifications & Experience

• Diploma or Bachelor’s degree in Business Administration, Sales & Marketing, Commerce, or related field
• Minimum 2–3 years’ experience in Sales Administration or Sales Support, preferably in FMCG or manufacturing
• Strong administrative, organizational, and analytical skills
• Proficiency in MS Excel and ERP systems
• Excellent communication skills and ability to work under pressure

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Job Purpose 
To drive business growth and revenue generation by developing and maintaining corporate, government, and travel trade accounts for at Emboita Hotel. The role focuses on increasing bookings for accommodation, conferencing, and banqueting through proactive sales, relationship management, and brand promotion within Nairobi and surrounding regions.

Key Responsibilities

• Identify and secure new corporate, NGO, and travel trade clients
• Maintain regular contact with key accounts through visits, calls, and follow-ups
• Prepare and submit professional proposals and negotiate competitive rates
• Track competitor performance and emerging market opportunities
• Coordinate promotional materials, social media updates, and activations with the marketing team
• Liaise with reservations, Food and Beverage supervisors, and operations to ensure smooth booking execution
• Achieve sales targets for rooms, conferencing, and banquets

Qualifications

• Bachelor's, Diploma or Higher Diploma in sales, marketing, hospitality, business administration, or any other relevant field.
• Minimum of 2 years’ experience in hospitality sales, corporate account management, or B2B marketing within a hotel environment is required.
• Proven track record of meeting or exceeding sales and revenue targets
• Computer literacy in MS Office tools, Customer Relationship Management (CRM), or Property Management System (PMS) systems
• Strong network within the corporate, NGO, and travel agency sectors, preferably in hospitality

Technical & Behavioral Competencies

• Prospecting, building, and maintaining corporate client relationships
• Setting and executing monthly and quarterly sales targets
• Preparing quotations, responding to tenders, and negotiating rates
• Maintaining client databases, pipeline reports, and performance trackers
• Driving sales for rooms, conferencing, banquets, and leisure packages
• Monitoring competitor pricing, promotions, and market trends
• Representing the hotel at trade fairs, sales calls, and networking events
• Self-driven with strong sales orientation
• Excellent communication and presentation skills
• Negotiation and persuasive ability
• Professional grooming and personal accountability
• Time management and reliability
• Team collaboration and initiative