Vacancies at Bolt

• As a Sales Team Lead, your primary responsibility will be to build and manage a high-performing team of Sales Coordinators, Specialists and Managers to meet local sales targets.
• The team will oversee partner acquisition for restaurants, build meaningful relationships with restaurants, negotiate and secure great partnerships, and add more delicious options to clients' doorsteps.

Main tasks and responsibilities:

• Recruiting, training, and coaching the Sales team on various skills, including selling strategies, product knowledge, effective communication, and presentation skills.
• Monitoring relevant KPIs and ensuring all team members achieve growth targets by increasing sales and maintaining relationships.
• Developing and executing a plan to increase local Bolt Food's customer base, achieving sales targets in the country, and engaging in negotiations to successfully close deals.
• Contributing to the sales strategy through generating leads, partnering with key players, taking effective marketing actions, prioritising profitability, and maintaining and growing existing client relationships.
• Evaluating and supervising expansion opportunities while ensuring we have enough supply to match demand and keeping track of market shifts, opportunities, new products, and competition status.
• Continuously seeking innovative ways to improve performance, including managing and updating sales tools, Bolt Food's Sales Playbook, and additional material.

What we expect

• About you:
• You have at least 10 years of experience in Sales or a related field and proven experience managing a team.
• You hold a Bachelor's degree in Business Administration or a similar field.
• You can effectively communicate in English and Swahili, efficiently network, and build meaningful relationships with internal and external stakeholders.
• You excel in driving revenue growth and meeting sales targets with practical negotiation strategies and tactics, especially in high-growth sectors like shared economy, technology, transport, and startups.
• You demonstrate a highly data-driven, analytical mindset, and you’re an experienced CRM user who can examine data to optimise your team's activities and identify patterns and trends within the data.
• You thrive in a fast-paced environment, easily overcoming obstacles and adapting quickly to change.

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Main tasks and responsibilities:

• Own and manage marketplace performance across key metrics like ETA, Search Coverage, Surge, FO%, and Utilisation
• Ensure strong supply-demand balance across Nairobi and non-LTO cities through pricing simulations, operational levers, and weekly business reviews
• Support category strategy by launching new verticals (e.g., Economy, Comfort, Premium) and optimising performance via pricing and user feedback
• Monitor and reduce offline trips and fraud through proactive driver interventions and data-led actions
• Track and manage incentive spend, ensuring alignment with return on investment and local growth goals
• Partner with local and HQ teams to improve marketplace efficiency using rider and driver insights, competitor analysis, and structured experimentation

What we expect

About you:

• You have 4 –7 years of experience in Operations, Startups, Strategy Consulting, or marketplace roles
• You are a strong collaborator with excellent communication skills in English
• You are highly analytical and confident with data — strong Excel/Google Sheets skills are a must
• You’re execution-focused and move fast from strategy to action
• You have a strong understanding of Kenya’s mobility landscape and local market dynamics
• You are customer-oriented and driven to improve rider and driver experience