Jobs at Kilimall

Responsibilities

• Identify and onboard high potential sellers that align with the platform's goals
• Guide new sellers through account registration, ensuring they understand the platform's policies and procedures.
• Maintain regular communication with sellers, address their inquiries and share updates on platform initiatives
• Develop and implement strategies that maximize sellers' sales growth and profitability
• Monitor stores' sales performance and identify opportunities for growth
• Provide guidance and support to sellers to help them optimize their product listings, improve fulfillment processes, and enhance customer satisfaction
• Take the lead in the improvement of seller experience on Kilimall platform

Qualifications & Experience

• Minimum of a Bachelor's degree in Business Administration, Sales, Marketing
• Experience in sales, account management, or business development
• Excellent communication, negotiation, and relationship-building skills
• Strong customer service orientation
• Ability to work independently and manage multiple tasks
• Knowledge of e-commerce best practices is an added advantage

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Responsibilities

• Engage customers, offer truck options, and aid in selection.
• Master truck details: features, specs, performance, and pricing.
• Handle sales process start to finish: contact, negotiation, paperwork.
• Drive leads via referrals, cold calls, networking, and inquiries.
• Deliver top-notch pre/post-sale service, addressing concerns.
• Stay updated on market trends, adjust sales strategies.
• Cultivate relationships for repeat business and referrals.
• Provide sales updates, forecasts to senior management.
• Collaborate with team for smooth operations.

Qualifications & Experience

• A Diploma in Business administration, marketing, sales, logistics or a related field is preferred.
• Prior experience in sales, especially in the automotive industry or related sectors, is advantageous.
• Experience in showroom sales specifically can be beneficial.
• Strong understanding of trucks, their features, specifications, and performance metrics is essential.
• Excellent communication and interpersonal skills.
• Ability to address customer inquiries, resolve issues, and maintain customer satisfaction.
• Adherence to ethical standards, integrity in dealing with customers and stakeholders, and compliance with company policies and regulations.