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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
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Brief Posting Description
Reporting to the Head of Department; Sustainable Business and Social Impact, the Senior Manager Sustainability and partnerships drives responsible, sustainable and purpose led business practices as well as thought leadership and develops strategies on Sustainability, SDGs, Shared Value, rights, Environment management and compliance. The role also oversees all the partnerships and ensures that Safaricom is represented locally, regionally and globally.
Job Responsibilities
Strategy Formulation & Implementation:
- Develop the Sustainability and SDG Strategy for the company;
- Lead, Drive and Oversee Environment Management and Regulatory Compliance;
- Lead the strategic sustainability mapping process for divisions;
- Research on new sustainability thinking to match to the business needs and ensure that Safaricom stays ahead of the curve;
- Lead Integration of rights into sustainability and implementation of the rights framework;
- Collaborate with senior managers and champions to manage sustainability plans and strategies, execution timelines and deliverables;
- Ensure quarterly reporting on progress of implementation of agreed sustainability action plans.
Partnership Management
- Development the partnership engagement framework for the team;
- Creation of mutual partnerships to enhance our agenda locally, regionally and globally
- Lead the strategic partnership mapping process for the team to ensure mutuality
- Collaborate with the partners to ensure that the purpose agenda stays top of mind
Strategic Programs and Projects Management:
- Develop and constantly evaluate progress and status of implementation of formulated sustainability business plans;
- Oversee the formulation, implementation and review of Safaricom sustainability programme and projects including climate change, rights-based approaches, environment management and compliance;
- Take leadership in any specially assigned projects/initiatives in relation to the team’s mandate and docket;
- Quarterly meetings with the internal stakeholders to keep them abreast of Sustainability issues;
- Quarterly workshops with external stakeholders to keep abreast of issues and dissemination of the same to internal customers;
- Meetings with both internal and external customers to address docket wide issues and concerns;
- On behalf of CEO oversee the development of the sustainable business report.
Business Intelligence & Thought Leadership:
- Consistently monitor next frontier sustainability thinking, environment management and environment regulations of strategic interest and provide input on changes taking place in the industry;
- Research on new areas in sustainability broadly that Safaricom can gain strategic advantage over its competitors;
- Positioning of Safaricom’s sustainability portfolio locally and globally;
- Contribution and participation in sustainability fora to shape thought leadership;
- Identify key Sustainability, climate change and social policy issues to which Safaricom and its eco-system should subscribe/address
- Seek intelligence on new strategies and regulations from industry experts, Telecom analysts and other media whilst maintaining highest ethical standards.
People Management:
- Management and Coordination of the section’s functions (Sustainability and rights, Environmental Compliance & regulatory monitoring, Environmental Management & ISO certification and carbon management)
- Ensure that the team is exposed to trainings in the relevant skill area to enable them to discharge their duties adequately.
- Ensure that the team works in harmony to deliver the section objectives
- Oversee the attracting, recruiting, deployment and retention of “A” players for the unit;
- Undertake all talent management activities and routines that ensure a team that is continuously engaged, rewarded and developed;
- Monitor the performance of all team members and support department head in providing on-going feedback;
- Maintain an employee value proposition that engages employees to deliver their best.
QUALIFICATIONS
- Bachelor’s degree in Economics, Natural Resource Sciences, Environmental studies, Sociology, diplomacy, and International Relations;
- A postgraduate degree, diploma or certificates in courses in Sustainability matters within a highly technical industry will be an added advantage;
- Certified Sustainability Practitioner
- Excellent Knowledge on GRI reporting as well as UNGC communication on Progress
- A registered lead environmental expert with NEMA;
- Excellent knowledge of NEMA regulations and provisions of the EMCA 19 99;
- At least 10 years’ experience in Sustainability, environmental compliance sector for the manufacturing, construction or ICT sector or large-scale industry;
- At least 8 years of process and people management experience;
- Excellent working knowledge of ICT regulatory environment;
- Excellent interpersonal and relationship building skills
Last Date to Apply: Apr 12, 2022
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Detailed Description
Reporting to the Manager – Voice Products the role holder is responsible for driving end-to-end delivery of Customer Value proposition for all Roaming and international calling customers. Generate product insights and develop comprehensive value propositions and Go-To-Market strategies that will enable Safaricom drive value, acquisition, usage and revenue growth for o Roaming and International callers. Ensure the Roaming and International strategy is implemented in alignment with overall business strategy, market needs and requirements.
Roles and Responsibilities
- Responsible for growth in Roaming and International revenue
- Analyze customer insights, usage patterns, competition activities and market insights to draw insights and design propositions to optimize revenue and profitability
- Prepare and set long term vision and strategy for Roaming and International products and communicate the strategy to all the relevant participants and stakeholders
- Apply call rate reduction for retail customers based on newly negotiated and discounted wholesale rates
- Timely update of Roaming and International rates on cooperate website and customer touch points
- Prepare and secure approvals for Roaming and International commercial propositions
- Collaborate with Wholesale, Technology, Customer care, cooperate affairs, Brand and Finance key stakeholders to align on Roaming and International goals
- Develop an annual/bi-annual Roaming and International calling strategy
- Consolidate marketing research and data on these products and identify key insights and business opportunities
- Work closely with other stakeholders to define a clear and precise Go to Market strategy
- Manage Roaming & International Opex Budget
QUALIFICATIONS
Must have technical / professional qualifications:
- Upper second-class degree in Business or Computer Science from a recognized University
- 3 years working experience in Telecom with exposure to SQL scripting
- High level knowledge of Commercial knowledge.
- CPA certification(any level) will be an added advantage.
- High level knowledge of MS Office applications
Last Date to Apply: Apr 8, 2022
go to method of application »
Detailed Description
Reporting to the Manager – Voice Products the role holder is responsible for driving end-to-end delivery of Customer Value proposition for all Roaming and international calling customers. Generate product insights and develop comprehensive value propositions and Go-To-Market strategies that will enable Safaricom drive value, acquisition, usage and revenue growth for o Roaming and International callers. Ensure the Roaming and International strategy is implemented in alignment with overall business strategy, market needs and requirements.
Roles and Responsibilities
- Responsible for growth in Roaming and International revenue
- Analyze customer insights, usage patterns, competition activities and market insights to draw insights and design propositions to optimize revenue and profitability
- Prepare and set long term vision and strategy for Roaming and International products and communicate the strategy to all the relevant participants and stakeholders
- Apply call rate reduction for retail customers based on newly negotiated and discounted wholesale rates
- Timely update of Roaming and International rates on cooperate website and customer touch points
- Prepare and secure approvals for Roaming and International commercial propositions
- Collaborate with Wholesale, Technology, Customer care, cooperate affairs, Brand and Finance key stakeholders to align on Roaming and International goals
- Develop an annual/bi-annual Roaming and International calling strategy
- Consolidate marketing research and data on these products and identify key insights and business opportunities
- Work closely with other stakeholders to define a clear and precise Go to Market strategy
- Manage Roaming & International Opex Budget
QUALIFICATIONS
Must have technical / professional qualifications:
- Upper second-class degree in Business or Computer Science from a recognized University
- 3 years working experience in Telecom with exposure to SQL scripting
- High level knowledge of Commercial knowledge.
- CPA certification(any level) will be an added advantage.
- High level knowledge of MS Office applications
Last Date to Apply: Apr 8, 2022
go to method of application »
Detailed Description
Reporting to the Manager – Voice Products the role holder is responsible for driving end-to-end delivery of Customer Value proposition for all Roaming and international calling customers. Generate product insights and develop comprehensive value propositions and Go-To-Market strategies that will enable Safaricom drive value, acquisition, usage and revenue growth for o Roaming and International callers. Ensure the Roaming and International strategy is implemented in alignment with overall business strategy, market needs and requirements.
Roles and Responsibilities
- Responsible for growth in Roaming and International revenue
- Analyze customer insights, usage patterns, competition activities and market insights to draw insights and design propositions to optimize revenue and profitability
- Prepare and set long term vision and strategy for Roaming and International products and communicate the strategy to all the relevant participants and stakeholders
- Apply call rate reduction for retail customers based on newly negotiated and discounted wholesale rates
- Timely update of Roaming and International rates on cooperate website and customer touch points
- Prepare and secure approvals for Roaming and International commercial propositions
- Collaborate with Wholesale, Technology, Customer care, cooperate affairs, Brand and Finance key stakeholders to align on Roaming and International goals
- Develop an annual/bi-annual Roaming and International calling strategy
- Consolidate marketing research and data on these products and identify key insights and business opportunities
- Work closely with other stakeholders to define a clear and precise Go to Market strategy
- Manage Roaming & International Opex Budget
QUALIFICATIONS
Must have technical / professional qualifications:
- Upper second-class degree in Business or Computer Science from a recognized University
- 3 years working experience in Telecom with exposure to SQL scripting
- High level knowledge of Commercial knowledge.
- CPA certification(any level) will be an added advantage.
- High level knowledge of MS Office applications
Last Date to Apply: Apr 8, 2022
go to method of application »
Detailed Description
Reporting to the Manager – Voice Products the role holder is responsible for driving end-to-end delivery of Customer Value proposition for all Roaming and international calling customers. Generate product insights and develop comprehensive value propositions and Go-To-Market strategies that will enable Safaricom drive value, acquisition, usage and revenue growth for o Roaming and International callers. Ensure the Roaming and International strategy is implemented in alignment with overall business strategy, market needs and requirements.
Roles and Responsibilities
- Responsible for growth in Roaming and International revenue
- Analyze customer insights, usage patterns, competition activities and market insights to draw insights and design propositions to optimize revenue and profitability
- Prepare and set long term vision and strategy for Roaming and International products and communicate the strategy to all the relevant participants and stakeholders
- Apply call rate reduction for retail customers based on newly negotiated and discounted wholesale rates
- Timely update of Roaming and International rates on cooperate website and customer touch points
- Prepare and secure approvals for Roaming and International commercial propositions
- Collaborate with Wholesale, Technology, Customer care, cooperate affairs, Brand and Finance key stakeholders to align on Roaming and International goals
- Develop an annual/bi-annual Roaming and International calling strategy
- Consolidate marketing research and data on these products and identify key insights and business opportunities
- Work closely with other stakeholders to define a clear and precise Go to Market strategy
- Manage Roaming & International Opex Budget
QUALIFICATIONS
Must have technical / professional qualifications:
- Upper second-class degree in Business or Computer Science from a recognized University
- 3 years working experience in Telecom with exposure to SQL scripting
- High level knowledge of Commercial knowledge.
- CPA certification(any level) will be an added advantage.
- High level knowledge of MS Office applications
Last Date to Apply: Apr 8, 2022
go to method of application »
Detailed Description
Reporting to the Manager – Voice Products the role holder is responsible for driving end-to-end delivery of Customer Value proposition for all Roaming and international calling customers. Generate product insights and develop comprehensive value propositions and Go-To-Market strategies that will enable Safaricom drive value, acquisition, usage and revenue growth for o Roaming and International callers. Ensure the Roaming and International strategy is implemented in alignment with overall business strategy, market needs and requirements.
Roles and Responsibilities
- Responsible for growth in Roaming and International revenue
- Analyze customer insights, usage patterns, competition activities and market insights to draw insights and design propositions to optimize revenue and profitability
- Prepare and set long term vision and strategy for Roaming and International products and communicate the strategy to all the relevant participants and stakeholders
- Apply call rate reduction for retail customers based on newly negotiated and discounted wholesale rates
- Timely update of Roaming and International rates on cooperate website and customer touch points
- Prepare and secure approvals for Roaming and International commercial propositions
- Collaborate with Wholesale, Technology, Customer care, cooperate affairs, Brand and Finance key stakeholders to align on Roaming and International goals
- Develop an annual/bi-annual Roaming and International calling strategy
- Consolidate marketing research and data on these products and identify key insights and business opportunities
- Work closely with other stakeholders to define a clear and precise Go to Market strategy
- Manage Roaming & International Opex Budget
QUALIFICATIONS
Must have technical / professional qualifications:
- Upper second-class degree in Business or Computer Science from a recognized University
- 3 years working experience in Telecom with exposure to SQL scripting
- High level knowledge of Commercial knowledge.
- CPA certification(any level) will be an added advantage.
- High level knowledge of MS Office applications
Last Date to Apply: Apr 8, 2022
Method of Application
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