Opportunities at Mastercard

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Network Engineer
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Customer Edge Network Engineering team is looking for a Senior Network Engineer II to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role
As part of the Senior Network Engineer journey, you will be involved to engineer and deploy the latest network infrastructure including overseeing and carrying out installation, monitoring, maintenance, support, optimisation and documentation of all network hardware, software and connectivity

Requirements

• Strong Network engineering and project delivery
• Advance knowledge of routing and switching protocols
• Experience with Cisco / HP / Aruba network switching, routing, WIFI, hardware and software
• Experience with Unicast: OSPF, BGP, NAT, IPSEC and GRE
• Experience with Switching: CDP/LLDP, QoS. HSRP/VRRP, VLAN/VXLAN

All About You

As a Senior Network Engineer. Would you like to make an impact and advance your career working on complex deployments/systems as part of a global team specialising in new technologies?

• Excellent communication skills; ability to perform under pressure and detail-oriented
• You will be a self-motivated achiever who gains satisfaction from providing customer excellence
• Respond quickly to all queries/incidents, manage delivery/incidents
• Identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the team
• Be skilled at explaining technical problems succinctly and clearly
• Confidence to escalate projects delivery / Incidents to senior management.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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WAYS YOU CAN CONTRIBUTE

• Identifies opportunities to create impact through education and developing interventions to provide access for Scholars program participants.
• Identifies collaboration opportunities within existing partner network and potential new partnerships.
• Leads the integration of higher education initiatives with broader Scholars program and alignment with YAW strategy.
• Provides support to partners and Scholars colleagues with implementation of higher education initiatives, including existing initiatives (i.e., Ruforum, FAWE Uganda), ensuring safeguarding high quality of experience for scholars.
• Manages relationships with senior stakeholders at educational institutions and the broader Scholars community.
• Coaches and mentors the staff of Education Unit.
• Manages workload of staff in Education.
• Drives and inspires technical excellence within the team.
• Leads her/his team to deliver results consistent.

WHO YOU ARE

• A Master’s degree (Ph.D. preferred) in relevant field including education, economic development or related social sciences field is required.
• Minimum 15 years of experience in a similar or related role in a fast-paced environment with local and multinational experience.
• Proven experience in secondary and tertiary education in various countries of Africa and beyond.
• Excellent operational skills covering education policy and education planning, and ability to lead complex policy and strategy dialogue.
• Excellent leadership and supervisory skills with established track record managing multi-location and virtual teams.
• Ability to influence dialogue and policy and its use in other sectors without direct control or authority.
• Excellent prioritization and managerial skills.
• Demonstrated in-depth experience and track record of results and successfully working across educational practices, disciplinary and institutional boundaries.
• Excellent interpersonal skills
• Good partnership experience, including involving multiple stakeholders – both public and private.
• Critical and analytical skills.
• Strong sense of strategy, including ability to prioritize and exit some activities.
• Have right attitudes and easy going.
• Detail-oriented with a demonstrated ability to produce high quality work consistently and effectively.
• Able to work independently with little direction or supervision and possess the ability to coordinate and manage multiple projects and come up with clear and concise roadmaps.
• Achieve results and consistently strive to meet or exceed excellence standards.
• Think innovatively and propose new ideas, approaches and solutions to problems.
• Learn continuously and keep abreast of new developments in one’s professional area.
• Adapt with Agility and seamlessly adapt to working with new situations or contexts, with new people, and in different ways.
• Act with Determination and not give up in the face of adversity and setbacks; demonstrate resilience and composure.
• Engage, partner and demonstrate courage, self-motivation and initiative to act on opportunities without being prompted by others.
• Enable diversity and inclusion by accept and value all people, creating an inclusive environment.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.