Job Openings at Accor

Job Description

We are seeking a skilled and versatile Spa Beautician to join our team. The ideal candidate will be proficient in a variety of beauty treatments, including nails, lashes, make-up, manicures, pedicures, and hair removal techniques such as waxing, tweezing, and threading. The Spa Beautician will provide exceptional service to our clients, ensuring they leave feeling pampered and rejuvenated.

Responsibilities:

• Nail Services: Perform manicures and pedicures, including nail shaping, cuticle care, and application of nail polish, stick ons, gel, or acrylics.
• Lash and Brow Services: Apply eyelash extensions, perform lash lifts, and shape and tint eyebrows.
• Make-Up Application: Provide professional make-up services for various occasions, including weddings, parties, and photoshoots.
• Hair Removal: Conduct hair removal services using waxing, tweezing, and threading techniques.
• Client Consultation: Consult with clients to understand their beauty needs and preferences, providing personalized recommendations.
• Skin Care: Recommend and apply skin care treatments, including facials and exfoliation.
• Sanitation: Maintain a clean and sanitary work environment, ensuring all tools and equipment are sterilized.
• Product Knowledge: Stay updated on the latest beauty trends and products, and recommend suitable products to clients.
• Customer Service: Provide excellent customer service, ensuring client satisfaction and building a loyal clientele.
• Appointment Management: Schedule and manage client appointments, ensuring timely and efficient service delivery.
• Sales: Promote and sell beauty products and additional services to clients.

Qualifications

• Proven experience as a Beautician or similar role.
• Proficiency in nail services, lash and brow treatments, make-up application, and hair removal techniques.
• Strong knowledge of beauty products and trends.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Certification in Beauty Therapy or Cosmetology is preferred.
• Body treatments certification will be an added advantage. 
• Able to work in shifts, including weekends and holidays.

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Job Description

Responsible for the management of all aspects of Pastry and Bakery sections in accordance with Hotel standards. Directs, implements, and maintains a service that guides respective employees.

• Oversee Pastry and Bakery sections
• Responsible for crafting delicious desserts and confectionery, designing seasonal menus, and developing new recipes for the pastry & bakery sections
• Monitor food quality and consistency to ensure that the food presented to our guests is of the highest standard
• Works within the monthly-set food cost budget, adjust food requisitions and controls wastage.
• Ensure excellent quality throughout the dessert offerings from breakfast, amenities, lunch, snacks, and dinner.
• Assist in determining how food should be presented and create decorative food displays.
• Ensure culinary standards and responsibilities are met for pastry employees.
• Ensure compliance with food hygiene and health and safety standards.

Qualifications

• Diploma in Culinary Arts or related studies
• At least 2 years’ experience in a similar role in a 5* Hotel
• Excellent knowledge on HACCP and other procedures in Food Production
• Creative and keen on details
• Prioritize and organize work assignments and delegate work.
• Motivate staff and maintain a cohesive team.
• Be a clear thinker, analyze and resolve problems by exercising good judgment.
• Possess professional disposition with good communication and interpersonal skills.

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Job Description

• Consistently offer professional, friendly and engaging service.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
• Solicit corporate business through action plan preparation and execution.
• Establish parameters, quotes, and negotiate prices, confirming by written contracts.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations as needed.
• Maintain accounts, contacts, activities, and business details within the appropriate software applications.
• Work closely with other departments to ensure all details of the contract were delivered and Guests depart satisfied.
• Prepare weekly, monthly, quarterly and annual reports, as required.
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures.
• Follow all safety policies.
• Other duties as assigned.

Qualifications

• Previous Sales experience required.
• Computer literate in Microsoft Windows applications and/or relevant computer applications required. 
• University/College degree in a related discipline preferred.
• Excellent communication skills, both written and verbal required.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to focus attention on guest needs, always remaining calm and courteous.