Jobs at CDL Human Resource

Role Overview

• We are seeking a detail-oriented and analytical Travel Analyst to provide operational and administrative support across travel management, expense administration, procurement, purchase orders and invoice processing.
• The role will coordinate end-to-end travel and related logistics while ensuring timely execution, accurate financial administration, compliance with policies and controls, and effective stakeholder support.

Key Responsibilities

Travel Management

• Coordinate end-to-end travel arrangements, including travel requests, approvals, bookings and documentation.
• Manage travel itineraries and support visa, insurance and travel-security requirements.
• Liaise with travel-management companies and service providers.
• Monitor travel requests, exceptions and pending approvals.
• Reconcile travel costs against approved budgets.
• Maintain accurate travel records and reports.

Expense Management

• Administer and monitor employee expense claims and reimbursements.
• Review claims for accuracy, completeness and compliance with applicable policies.
• Coordinate approvals and follow up on outstanding claims.
• Support expense forecasting and reporting.
• Guide employees on expense-management procedures.
• Assist with expense audits and compliance reviews.

Procurement & Purchase Order Management

• Prepare purchase requisitions and purchase-order requests.
• Monitor purchase-order approval workflows.
• Track PO utilisation, amendments and closure.
• Liaise with budget holders to confirm funding availability.
• Maintain accurate procurement records and documentation.
• Follow up on delayed approvals and procurement actions.

Invoice & Financial Administration

• Receive, review and process supplier invoices.
• Verify invoices against purchase orders, contracts and supporting documentation.
• Perform or support three-way matching where applicable.
• Ensure accurate allocation of expenses to cost centres and budget lines.
• Coordinate invoice approvals and payment processing.
• Resolve invoice discrepancies with suppliers and internal stakeholders.
• Monitor outstanding invoices and payment deadlines.

Stakeholder Management, Compliance & Reporting

• Serve as a focal point for travel, expense and related administrative queries.
• Coordinate with travellers, Finance, Procurement, budget holders, travel providers and suppliers.
• Maintain accurate records and audit trails.
• Support audits, compliance reviews and internal-control activities.
• Prepare periodic travel, expense, procurement and invoice reports.
• Identify opportunities to improve processes and operational efficiency.

Requirements

• Bachelor’s degree in Business Administration, Finance, Procurement, Supply Chain Management, Accounting, or a related field.
• 3–5 years of relevant experience in travel administration, procurement, finance operations or administrative services.
• Proven experience managing the end-to-end travel lifecycle.
• Hands-on experience creating, monitoring, amending and closing Purchase Orders.
• Experience in invoice processing and Accounts Payable, including invoice verification, three-way matching, payment tracking and resolving discrepancies.
• Experience administering expense claims and reimbursements.
• Experience using enterprise systems such as SAP, Oracle Fusion, Workday, ServiceNow, or equivalent platforms.
• Experience supporting audits, compliance reviews and internal controls.
• Experience working with multiple stakeholders, including Finance, Procurement, suppliers, budget holders, approvers, travellers and travel-management companies.

Key Skills & Competencies

• Travel and expense administration
• Procurement and Purchase Order management
• Invoice processing and financial administration
• Vendor and stakeholder management
• Strong analytical and reporting skills
• Advanced Microsoft Office skills, particularly Excel
• Excellent organisation and time-management skills
• Strong attention to detail
• Compliance and control awareness
• Excellent communication and customer-service skills
• Ability to manage multiple priorities and meet deadlines

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MAIN PURPOSE OF JOB

• Bridge the gap between development and operations by building, automating and maintaining reliable CI/CD pipelines and infrastructure, enabling the Company to build, test and release software faster, safer and more efficiently.

KEY RESPONSIBILITIES/ACCOUNTABILITIES

• Design, build and maintain CI/CD pipelines (e.g. Jenkins, GitLab CI, GitHub Actions) to automate build, test and deployment processes, and take ownership of managing releases into staging and production environments, including release scheduling, versioning and rollback procedures.
• Provision, configure and manage the Company's cloud infrastructure on AWS [confirm/adjust: e.g. EC2, S3, RDS, EKS, VPC] using Infrastructure as Code tools such as Terraform, Ansible or CloudFormation.
• Containerize applications and manage orchestration using Docker and Kubernetes.
• Collaborate with development, QA and product teams to streamline coding, testing, and release procedures.
• Integrate DevOps practices into the Agile SDLC by participating in sprint planning, stand-ups and retrospectives, and embedding automated testing and deployment gates at each stage of development.
• Monitor system performance, availability and health using tools such as Prometheus, Grafana, DataDog or CloudWatch, and set up alerting and logging.
• Perform root cause analysis of production incidents and implement lasting fixes to improve reliability, including participating in an on-call rotation [confirm/adjust: e.g. 24/7 rotating on-call, remote-first with escalation to onsite as needed] to respond to and resolve critical incidents outside business hours.
• Automate repetitive operational tasks and configuration management to reduce manual intervention and human error.
• Implement and enforce security best practices and compliance requirements across the development and deployment pipeline (DevSecOps), including static and dynamic application security testing (e.g. SonarQube, OWASP ZAP), container/image vulnerability scanning (e.g. Trivy, Aqua), and secrets management (e.g. HashiCorp Vault, AWS Secrets Manager).
• Manage version control workflows and branching strategies using Git.
• Optimize cloud infrastructure for performance, scalability and cost-efficiency.
• Troubleshoot issues spanning multiple systems, environments and application layers.
• Support disaster recovery, backup and business-continuity processes for production systems.
• Document system architecture, deployment procedures and troubleshooting guides.
• Participate in code and infrastructure reviews, providing and receiving constructive feedback.
• Stay current with emerging DevOps tools, practices and industry trends, and champion a culture of automation and continuous improvement.
• Provide support and maintenance for existing systems and applications as needed.
• Contribute to the continuous improvement of software delivery processes and best practices.

Requirements

Qualifications& Skills 

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• 2-3 years' proven experience in a DevOps, Site Reliability Engineering, or Infrastructure/Systems Engineering role.
• Hands-on experience building and maintaining CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, or similar).
• Solid, hands-on understanding of AWS [confirm/adjust: e.g. EC2, S3, RDS, EKS, VPC]; exposure to Azure or Google Cloud Platform is a plus.
• Experience with Infrastructure as Code tools such as Terraform, Ansible, or CloudFormation.
• Practical experience with containerization and orchestration - Docker and Kubernetes.
• Strong scripting/programming skills (Python, Bash/Shell) for automation.
• Working knowledge of Linux system administration.
• Experience with monitoring and observability tools such as Prometheus, Grafana, ELK Stack, DataDog or CloudWatch.
• Strong understanding of Git and collaborative version control workflows.
• Familiarity with relational and NoSQL databases (MySQL, PostgreSQL, MongoDB) in a deployment/operations context.
• Understanding of networking fundamentals and security best practices (DevSecOps), including exposure to SAST/DAST tools, container vulnerability scanning and secrets management solutions.
• Strong problem-solving, analytical and root-cause-analysis skills.
• Excellent teamwork, communication and cross-functional collaboration abilities.
• A committed, self-motivated individual able to take ownership of the role and work independently as well as in a team, and willing to participate in an on-call rotation [confirm/adjust: e.g. 24/7, remote-first] to support production incidents outside business hours.
• A portfolio of relevant projects, certifications (e.g. AWS/Azure/GCP, Kubernetes) or previous work experience is highly desirable.

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Role Overview:

• As the Pharmaceutical Technologist, you are expected to professionally operate the pharmacy in accordance with best pharmaceutical practices, internal Standard Operating Procedures (SOPs), and quality standards, while delivering excellent patient care, ensuring inventory accuracy, and upholding the organization’s brand and commercial objectives.

Key Responsibilities:

Pharmacy Operations & Compliance

• Run the pharmacy professionally in line with approved SOPs, regulatory requirements, and quality standards.
• Verify the quality, quantity, and integrity of all pharmaceutical products delivered.
• Ensure all required pharmacy records and licenses are accurate, complete, and up to date, including:
• DDA (Dangerous Drugs Act) registers
• Hygrometer and temperature monitoring charts
• Any other statutory or internal documentation
• Enforce FEFO (First-Expiry-First-Out) principles during storage, dispensing, and billing.
• Represent the organization’s brand professionally at all times, including wearing approved branded attire.
• Adhere to infection prevention and control standards and protocols to maintain a clean and safe workspace.

Inventory & HMIS Management

• Maintain 100% accuracy of inventory records within the HMIS.
• Ensure all sales are correctly and fully billed through the HMIS system.
• Monitor stock levels to ensure the right products are always available on the shelf.
• Place supplemental orders in a timely manner to mitigate routine supply shortages.
• Consistently capture and record missed sales within the provided channels for analysis and follow-up.

Sales, Cash Handling & Pricing

• Apply responsible and approved price discounting in line with company policy.
• Ensure all cash sales are deposited promptly after each shift or as per company policy.
• Ensure revenue amounts reported in the sales report tally with the paybill report at the end of every shift.
• Safeguard pharmacy assets and ensure transparency in all financial transactions.

Patient Care & Experience

• Provide clear, accurate, and patient-friendly instructions on medication use as per our Standard Operating Procedure.
• Accurately dispense prescription medications in accordance with physician orders after conducting appropriate patient history assessments through the HMIS.
• Deliver preventive healthcare advice and counseling where appropriate.
• Ensure an excellent patient experience by:
• Keeping patient waiting times to a minimum
• Engaging patients courteously, respectfully, and professionally
• Responding promptly to patient needs and concerns
• Wearing provided branded company lab coats and name tags for easy identification by patients

Communication, Feedback & Reporting

• Deliver timely, accurate, and actionable feedback to headquarters (HQ) every week on matters related to procurement, inventory and pricing.
• Report relevant operational and market insights, including:
• Collaboration with clinical staff
• Competitive activity
• Seasonal trends affecting demand
• Any factors impacting commercial or clinical performance
• Actively contribute to continuous improvement of pharmacy operations and service delivery.

Qualifications & Requirements:

• Education: Diploma in Pharmaceutical Technology from a recognized and accredited institution. A Bachelor’s degree in Pharmacy or Pharmaceutical Sciences is an added advantage.
• Certification: Must hold a valid and current license issued by the Pharmacy and Poisons Board (PPB) of Kenya, with no history of disciplinary action or suspension.
• Experience: Minimum of 2 years of hands-on experience in a busy retail, clinic-based, or hospital pharmacy setting. Experience working with an HMIS is strongly preferred.
• Technical Skills: Proficiency in computer-based pharmacy management and billing systems is an added advantage. Working knowledge of Google Sheets or Microsoft Excel is required for inventory tracking and reporting. Familiarity with digital health tools is an added advantage.

Soft Skills:

• Uncompromising integrity and honesty, particularly in cash handling, inventory management, and patient interactions.
• Strong attention to detail, particularly in dispensing accuracy, documentation, and stock reconciliation.
• Ability to work independently and take ownership of pharmacy operations with minimal supervision.
• Excellent communication and interpersonal skills, with a patient-first attitude and the ability to explain medical information clearly and empathetically.
• Adaptability and composure under pressure, with the ability to manage high patient volumes while maintaining quality and professionalism.