Vacancies at Old Mutual Kenya

Job Description

The Unit Manger will oversee a unit where he/she will majorly be responsible for attracting, recruiting, and retaining sales agents so as to deliver the set insurance sales revenue targets. The role is on contractual basis and reports to the regional Branch/Sales Manager.

KEY TASKS AND RESPONSIBILITIES

• Delivery of business plan targets including Revenue, Persistency and Business Mix
• Recruitment and retention of Agents
• Effective monitoring and evaluation of agents in their respective units
• Setting out relevant plans and daily activity work schedule for the unit
• Ensure agents have the necessary support systems to assist them deliver their budgets
• Implementing training programs to support skill development and competence.
• Opening new markets
• Advise the business on opportunities/threats that are presented by such activities.
• Enforcement of performance management processes as specified by the business
• To uphold the brand image and ensure compliance with all internal as well as external regulations

SKILLS AND COMPETENCIES

• Excellent Communication skills
• Strong Negotiation skills
• Emphatic Listener
• Able to Plan and organize meetings and activities for the Unit
• Able to build and bond together a team
• Must have leadership ability and Sales and Marketing skills
• Market intelligence and business development skills
• Able to handle and resolve Conflicts
• Time Management Skills

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• A Degree/diploma in a business-related course
• Must have at least 3 years’ sales experience in the insurance or financial services sector
• 2 years’ experience as a Unit/Agency Manager in insurance or financial sector will be an added advantage
• Must have a COP Certificate
• Must have current IRA license
• A successful track record of selling in the financial services sector, teaching or any other relevant profession
• Demonstrable insurance sales experience as a tied agent
• Knowledge of legislation governing insurance in Kenya
• Proficient in the use of Microsoft office suite and packages

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Job Description

Reporting to the Group Head of Marketing, the role will develop and implement Brand and Product Marketing, and Research Strategies in line with the overall Business Units Plans to strengthen the Old Mutual and Faulu brand(s) internally and externally, resulting in positive business growth across our key Customer Segments within Retail, MSME and Corporate.

Business Support

• Develop marketing strategies for the businesses in respect to BU yearly respective business plans.
• Develop & execute marketing campaigns (ATL & BTL) in support of BU objectives.
• Support sales and lead generation activities
• Working closely with various teams in enhancing the marketing strategies developed. These include but are not limited to Communications, Digital, Corporate Affairs and Brand Management.
• Monitor adherence to controls within the function especially in risk monitoring & management as well as expense management. 
• Enable the attainment of synergies across the various units through the development of activities that have cross-function application and adaptation to enable achievement of Integrated Financial Services.
• Budget and tracking: Working in close liaison with the entity MDs and the Head of Finance to develop cost effective annual budgets for Marketing and Research. Daily management of the same.

Marketing Strategy

• Directly partner the marketing team at all levels to support the development of appropriate marketing strategies.
• Support BUs with analytics centred towards their business goals and priorities.
• Work with the marketing leadership team to build financial business cases to support large scale investment.
• Continually challenge current thinking and make recommendations on how to optimise business opportunities and minimise risk/cost to the business.
• Evaluate and report actual versus planned outcomes of marketing strategies and plans.
• Manage the budgeting and forecasting process for the department and for individual campaigns.

Team Effectiveness

• Establish effective systems, procedures, and standards of performance for staff in the Department.
  • Team motivation and mentoring, on the job training/coaching for the team, score card tracking, leave management, supervision of daily business.
  • Guide, lead and manage the staff in the Department in such a manner that promotes motivation, efficiency, and a high degree of disciplined execution.

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Job Description

This role provides an overall, full culture and change service to the business units. The incumbent is individually accountable for achieving results through own efforts over periods of up to 3 months. The Culture and Change Lead will play a pivotal role in the on-going efforts to strengthen and embed a culture where we are able to live our values everyday across the Old Mutual East Africa group.

General Responsibilities

• Culture: Drive culture strategies across EA in partnership with the business partners and business heads
• Change Management: Develop guideline and policies on change management. Support the business partners on change management within the business on key business projects
• Employee Wellness: Develop employee wellness strategy across the group and drive the initiatives
• Employee Experience Management: Employee journey experience management including recruitment criteria, policy alignment, employee engagement,  internal communication and managing the Old Mutual East Africa alumni
• Conduct Culture and Retention Surveys: and derive insights critical to drive business strategy and staff retention
• Culture and Change Analytics: to support in driving culture and projects success

Specific Responsibilities

Corporate Culture

• Be the custodian of the Culture Blueprint and coordinator of all activities and initiatives related to the organization’s culture. 
• Develop an implementation plan to embed, measure and maintain momentum of the culture change and culture maintenance. 
• Support Leadership and Function Heads in delivering functional and cross-functional alignment on the culture change plan.
• Work closely within the HC Function to ensure that core activities in the Employee Lifecycle (e.g., recruitment, onboarding, development, recognition, performance management, and retention or exit) reinforce the organization’s culture and values.
• Identify, onboard and manage external resources and service providers to deliver on various trainings, workshops and other activities related to the culture change.
• Build strong networks across the organization to ensure that the employee voice is heard; employee needs, concerns and input is captured, responded to, and considered.
• Coordinate, support execution and monitor activities and milestones committed to by the Leadership and Business Units.
• Lead the team of Culture ambassadors to ensure that all staff are kept informed of progress and upcoming milestones.
• Periodically report on progress made and identify opportunities to address challenges being experienced.
• Develop a long-term plan and design for a future sustainable culture function.

Internal Communications

• Develop and oversee an Internal Communications Strategy in conjunction with the Corporate Affairs function, ensuring key messages are consistent, engaging and in line with corporate objectives and culture.
• Create strategies to correspond with employee engagement, increase awareness of company activities, and promote company culture.
• Work closely with senior executives to shape and deliver organizational messages and campaigns.
• Work closely with creative (agencies) and other departments to come up with internal campaigns and activities.
• Plan and oversee the company’s internal communications channels for efficient dissemination of information through electronic (intranet, newsletter, email), print, one-on-one and workspace channels.

Skills

• Strategic Communication
• Strategic Objectives
• Sustainability
• Taking Initiative

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Job Description

Reporting to the Head of Marketing – Insurance & Asset Management, this role offers a unique opportunity to act as a truly focused Business Partner to the BUs, sitting within the Marketing Department. The successful candidate will deliver insightful analysis to answer key business questions that directly influence and deliver the businesses short- and long-term marketing strategy. The role holder will also support the line manager in development and implementation of Product Marketing and Research Strategies in line with the overall Business Units Plans.

Business Support

• Develop marketing strategies for the business in respect to BU yearly respective business plans.
• Developing & executing marketing campaigns (ATL & BTL) in support of BU objectives
• Supporting sales and lead generation activities
• Working closely with various teams in enhancing the marketing strategies developed. These include but are not limited to Communications, PR, Digital, PR, Responsible Business and Brand Management.
• Monitor adherence to controls within the organization especially in risk monitoring & management as well as expense management. 
• Enable the attainment of synergies across the various units through the development of activities that have cross-function application and adaptation to enable achievement of Integrated Financial Services.

Marketing Strategy

• Directly partner the marketing team at all levels to support the development of appropriate marketing strategies.
• Support both financially and analytically towards their goals and priorities of the business.
• Work with the marketing leadership team to build financial business cases to support large scale investment.
• Continually challenge current thinking and make recommendations on how to optimise business opportunities and minimise risk/cost to the business.
• Evaluate and report actual versus planned outcomes of marketing strategies and plans.
• Manage the marketing budgeting for the department and for individual campaigns.

Skills

• Business Planning
• Business Support
• Marketing Campaigns
• Marketing Strategies