Openings at United Nations High Commissioner for Refugees (UNHCR)

Duties

• Provide technical guidance and support to UNHCR and partners on all protection related issues.
• Stay abreast of legal, political, social, economic and cultural developments that have an impact on the protection environment.
• Manage a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons.
• In operations applying the Cluster Approach, ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
• Ensure that the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF) and the Humanitarian Country Team¿s common humanitarian response plan as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
• Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
• Promote the implementation of the AGD policy, including UNHCR¿s updated commitments to women and girls,  and design, deliver and monitor programmes on an AGD basis to address identified protection needs.
• Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies. 
• Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
• Guide the operation in the development and implementation of robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, and resettlement, ensuring the integrity of interventions across all protection activities.
• Oversee the management of individual protection cases including those on GBV and child protection.
• Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation in particular birth certificates).
• As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
• Oversee eligibility and status determination in the Operation(s) under the AoR, ensuring compliance with UNHCR procedural standards and international protection principles.
• Promote and implement strategies and measures to identify, prevent and reduce statelessness.
• Develop and implement an education plan as part of the protection strategy within the AoR as relevant. 
• Develop and implement a child protection plan as part of the protection strategy within the AoR, ensuring programmes use a child protection systems approach.
• Monitor and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
• Work to safeguard the rights of persons of concerns in the context of mixed movements as relevant.
• Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
• Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern including undertaking, supporting, and/or overseeing resettlement and complementary pathways activities, including implementation of the GCR Three Year Strategy.
• Coordinate the design, implementation and evaluation of protection related programming with implementing and operational partners.
• Develop and implement a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners.
• Ensure that the Protection Sector or Cluster has an effective information management component which provides disaggregated data on populations of concern and their problems.
• Research, collect and disseminate relevant protection information and good practices to enhance protection delivery. 
• Develop the protection capacity of national and local authorities, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities.
• Coordinate capacity-development initiatives for communities and individuals to assert their rights. 
• Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education 

• Law, International Law,   International refugee Law,  International Human Rights Law, International Humanitarian Law,  Refugee and Forced Migration,  Political Sciences or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential) 

Certificates and/or Licenses 

• Protection Learning Programme  RSD-Resettlement Learning Programme 
• Management Learning Programme
• (Certificates and Licenses marked with an asterisk* are essential) 

Relevant Job Experience
Essential

• Minimum 7 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices.
• Very good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles, and of UNHCR¿s protection strategies and policies. Excellent legal research, analytical skills and drafting.

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Duties

• Oversee a coherent approach in assessing and analysing the needs of persons of concern in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning.
• Provide guidance to office(s) on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities.
• Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps.
• Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions. 
• Ensure effective and results-based resource allocation in the planning processes and cost efficiency in the delivery of outputs. 
• Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards.
• Support the provision overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for persons of concern. 
• Guide and provide directions to office(s) in operationalising new and emerging policies, strategies and partnerships, including in an inter-agency context, identifying opportunities and innovative solutions and ensuring compliance with existing standards.  
• Guide office(s) in managing a consultative process to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others.
• Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes. 
• Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities
• Develop comprehensive assistance programmes that compliment activities implemented from other operational partners. 
• Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues. 

Job Descriptions for all UNHCR jobs will also include the following as part of the 'Duties':

• Perform other related duties as required.

Minimum Qualifications

• For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

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Duties

• Reports received by the IGO on possible misconduct are efficiently and properly assessed to identify the appropriate investigative approach to establish the facts relevant to the case.
• Design and monitor quality standards and procedures for all steps in the investigation process.
• Act as a focal point for specific areas of expertise or typology of investigation as may be required and/or delegated by the Head of Service.
• Conduct investigations into allegations of misconduct as assigned, in a timely and effective manner and in accordance with the Investigation Guidelines and UN/UNHCR policies, undertaking field missions when required.  This may involve gathering evidence from available sources, including electronic and e-mail records, interviewing witnesses as well as interaction at all levels with external actors (other UN agencies/embassies/missions/implementing partners etc.) as well as UNHCR personnel.
• Conduct investigation interviews (complainants, witnesses, subject matter experts and subjects) in accordance with Investigation Guidelines, UN Administrative Instructions and the framework of Administration of Justice within the UN.
• Gather and analyse physical evidence, including forensic evidence, to establish facts.
• Prepare reports based on the available evidence and the investigation findings, such as: Investigation Reports in cases of misconduct; Closure Reports where no misconduct has been established; and Management Implication Reports on systemic issues (e.g. procedural or management issues) identified during the investigation.
• Liaise with different units within UNHCR; e.g. DHR, Ethics Office, DIST etc. in relation to the investigation function
• Provide advice and guidance to staff members on how to report misconduct and, as may be required, how to assist in conducting preliminary assessments / investigations.
• Undertake training activities on investigations for UNHCR and partner agency staff and develop and deliver training as may be required.
• Perform any other tasks in the interest of UNHCR as requested by the Head of Unit, (Investigation), Head of Investigation Service or the Inspector General.

Minimum Qualifications

Years of Experience / Degree Level

• For P3 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

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Duties

• Contribute to the provision of resources (human, material and services) necessary to support the day-to-day activities of the staff in the office.
• Monitor the day-to-day personnel and administrative operations of the office.
• Provide advice on personnel and administrative policies and procedures.
• Liaise with Government and other external actors in providing vital supportive services (i.e. processing of residency, visas, tax exemptions, etc.).
• Attend inter-agency and other meetings, with specific focus on general administration, staff safety and  human resources issues (i.e. common  services), when requested.
• Implement processes and procedures to improve and strengthen internal controls in line with UNHCR rules and regulations.
• Coordinate the preparation of staffing and administrative budget requirements for the office.
• Participate in a competitive procurement process for selecting, awarding and issuing local contracts, in line with UNHCR regulations, rules and procedures.
• Manage contracts for the premises, cleaning and security services, and other services as and when required.
• Serve as a member of the Local Contracts Committee (LCC).
• Undertake missions to field locations to review administrative arrangements and make appropriate recommendations as required.
• Provide guidance and oversight on processes related to the mission travel of staff.
• In the absence of an HR Officer, prepare recruitment, appointments and administrative formalities concerning local staff.
• Review and approve the settlement of employee entitlements including DSA, local salaries and the Medical Insurance Plan (MIP).
• Coordinate training and capacity-building activities to staff in administrative related areas.
• In coordination with Human Resources and Field Security, undertake periodic reviews to ensure that the Office premises are set up and staff accommodation are managed in line with the organizational policies and any related issues are brought to the attention of DHR.
• Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level

• For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

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Duties

• Administrative support is provided to the activities of the SRMOs and RSWOs, in line with the Regional Representation/Support Hub strategic objectives.
• Receive, review and route all incoming material, indicating priority items and place the information along with any background information with the digital medical file for the attention of the physician.
• Receive clients, arrange client consultations and respond to enquiries of a medico-administrative nature.  
• Prepare correspondence of a medical and semi-technical nature in English and/or French.  
• Process mission requests, recruitment, periodic and exit examinations and verify that the medical file is complete.  
• Process requests for non-emergency medical evacuations of national staff (not requiring an air ambulance) and inform the field offices and HQ of the recommendations made by the medical officer.  
• Handle all documentation relating to maternity leave, sick leave and, if necessary, forward sick leave notices to the administration.  
• Register all processed information on the medical service database.  
• Exercise absolute secrecy when dealing with sensitive confidential medical issues.
• Assist in the digital maintenance of staff medical files of present and former staff and their families.
• Consolidate statistics in respect of mortality and morbidity, evacuations, service incurred accidents, sick leave, compensation claims, and disability cases for the countries of responsibilities.  
• Manage applications to participate in first aid courses. 
• Provide administrative support to travel, training and other operational activities of the SRMOs and the RSWOs.
• Provide training on Medical Evacuation, SL, ML, Disability and Staff Compensation procedures to the HR and Administrative officers.
• Perform any other related duties as required, including occasional support to the administrative regional secretariat.
• Enforce implementation of existing staff health and psychosocial welfare policies.
• Access to confidential staff medical data.
• Provide first aid and emergency services in response to accidents in the workplace.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

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Duties

• Analyse the existing infrastructure and ensure that it is optimally aligned with the operational needs.
• Support all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance, warehousing, asset and fleet management in the operation.
• Support the procurement process to ensure timely, cost-effective and adequate delivery of commodities and services to support operational needs.
• Contribute to the development of relevant contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, to foster mutual cooperation for the timely delivery of relief items avoiding bottlenecks.
• Adapt standard supply chain structures to the local environment that are consistent with the operational needs.
• Guide the office should they need additional office space or extensions to their office leases, lease hold improvements or other construction. Carry out the procurement aspect of the establishment of office leases or extensions.
• Assist in the coordination with CBI stakeholders the design and implementation of the market assessment and market monitoring to determine if CBI is option. Carry out the procurement action to contract Financial Service Providers (FSP).
• Establish and maintain an efficient and skilled workforce that is capable of supporting on-going operations.
• Support the Identification of partners for supply chain projects based on objectives, priorities, strengths and resources of the Partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.
• Participate in Identifying, assessing and selecting vendors based on their capability for delivering commodities and services. Maintain vendor and item master databases.
• Implement effective asset and fleet management that regularly monitors the asset/fleet pool, increases efficiency safeguards the investment of the organisation.
• Analyse the quality of commodities and services delivered in relation to the needs of the location and established quality standards.
• Support the coordination activities of Partners and/or contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
• Maintain an up-to-date overview of the location's supply chain capacity and preparedness, as well as, that of its partners to ensure that adequate capacity exist also to cover emergencies.
• Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making
• Implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
• Resolve difficulties in the local supply chain by finding solutions to problems and bottlenecks, and provide regular reports on supply chain activities, the status of requests and the availability of items in the supply chain.
• Disseminate, promote commitment to and monitor compliance with UNHCR's global policies, standards and guidance on supply chain management.
• Ensure effective information flow in the supply chain and adapt process and documents to the prevailing environment.
• Depending on the size of the operation act as ex-officio in the LCC Review and clear procurement cases for the relevant procurement authority.

In the Regional Bureaux:

• Support Country Operations on how to implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
• Ensure that global Supply policies are understood by all Supply teams in the region by offering summaries and relevant interpretations in the regional context.
• Seek opportunities for regionalizing and streamlining Supply operations where operational advantage can be achieved
• Track the progress of specific periodic operations and provide guidance that ensures timely implementation.
• Organize and deliver training at regional level in the different Supply functions such as procurement, logistics, asset and fleet management.
• Assist in coaching and advising individuals or Supply teams as requested.
• Track global Supply KPIs for the region and devise regional ones as required.
• Monitor all periodic Supply exercises such as monthly reconciliations, quarterly physical inventory exercises, and year-end accounts closure procedures and ensure that they are implemented throughout the region.
• Regularly visit country operations and their Supply teams including visits to camps and other operational sites, provide oversight and support within the operational context.
• Assist in providing a diagnostic on MSRP management reports for country operations, and coordinating with the Regional Supply Coordinator for necessary follow-up to ensure that data, in particular stocks accurately and completely reflect the reality in the warehouses.
• Support the revision of country financial reports and work with the Country Operations Supply Team leaders to address red areas relating to Supply aspects of operations.
• Ensure that country needs assessment plans are established, combine them into regional procurement plans and monitor their timely implementation and changes based on operational needs.
• Monitor and advise operations on import and customs clearance (as required) to resolve and ensure bottlenecks a smooth flow of goods to the operations.
• Ensure coordinated emergency deployments of staff in consultation with SMS to countries in the Bureau.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

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Duties

• Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations/developments make appropriate recommendation to the UNHCR Representative.
• Advocate and promote UNHCR standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms.
• Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself.
• Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring of identified assistance activities
• Ensure through the subordinate staff that all deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis.
• Manage all UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff.
• Ensure that all security measures of UNHCR office (and residential, wherever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country.
• Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency.
• Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one¿s own practice and deeds.
• Prepare and submit regular reports, both verbally and written, to the UNHCR Representative. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party.
• Represent UNHCR in inter-agency fora and with local authorities in the AOR.
• Enforce compliance with UNHCR¿s global protection, programme, finance, human resources and security policies and standards.
• Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation in coordination with local authorities and NGOs.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level

• For P5 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree

Field(s) of Education

• Human Resources Management;
• Personnel Administration; Law; Political Science;
• International Relations; Economics; or other relevant field.

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Duties

• Develop and maintain in-depth understanding of the geographical area of responsibility to facilitate the analysis of budget management and budget submissions.
• Analyse budget and resource management and devise innovative practical ways to improve the efficient use of resources by maximizing opportunities and developing and monitoring context-specific KPIs and benchmarks to complement corporate-level indicators.
• Provide advice on budget management throughout the programme cycle following-up as required to ensure best practices are observed, resources are used in a cost-effective manner and that adequate controls are in place, anticipating, preventing and proposing solutions to problems and issues that arise.
• Coordinate with Regional Controller or the Office of the Controller, as applicable, regarding the interpretation of policies and procedures and provide advice on their practical application.
• Coordinate the planning for financial requirements, providing useful analysis of past year trends and future projections, in relation to the strategic directions and planned activities, reviewing and ensuring the quality, coherence, consistency and completeness of budget submissions for the initial allocation and subsequent reallocations of resources during the programme year, so that the use of available resources is prioritised and optimised.
• Disseminate Budget Committee decisions and ensure timely and accurate implementation of decisions.
• Undertake, throughout the entire budget cycle, financial monitoring and analysis of all financial operations as well as analysis of progress towards financial objectives, ensuring consistency with approved budget, strategy and organizational guidelines and proposing corrective action if necessary.
• Support and monitor the management of grants from donors, including the appropriate financial reporting considering earmarking limitations.
• Contribute with analysis, documentation, or any other relevant input the preparation of notes and answer to audit queries; ensure the implementation of budget-related audit recommendations.
• Assist data quality processes to ensure accurate and meaningful reporting.
• Participate in the recruitment of local budget-related personnel.
• Check budget impact of position change requests (creations, discontinuations, upgrades).
• Check funding source of requests for Temporary Assistance (sufficient ABOD or vacant position).
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education 

• Business Administration;  Economics; Management;  or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential) 

Relevant Job Experience
Essential

• At least 5 years in total should be in an international capacity directly relevant to the current position that should include exposure to field operations at hardship duty stations.
• Excellent knowledge and experience in budget management, including position budget management, budget allocation and planning and budgeting in an International organisation, preferably within the UN system.
• Excellent computer skills and working knowledge of MS Office software  Highly developed drafting skills.

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Duties

• Coordinate data and information management activities at the Country /Regional/Global level:
• Participate in the relevant data and information management team and activities.
• Contribute to the design and implement data strategies and systems.
• Assist the data team and others communicate the status, value, and importance of data. 
• Support the collection, storage, management and protection of data in the region/country or at the global level.
• Support consolidation of data systems, including the interoperability of operational data and systems.
• Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response. 
• Identify risks and opportunities based on insights derived from data.
• Support the coordination with HQ, external and internal partners on data and information management efforts and mechanisms, including OCHA, IOM, regional economic commissions and other institutions with statistical or data interests, UNICEF, and WFP.
• Lead or take part the relevant IM networks (internal and external) on refugee, IDP, stateless and related issues.
• Improve data quality in the region/county or globally through field support, capacity building, monitoring and feedback. 
• Support data security, data protection and responsible data-sharing.
• Support offices with data and information management support (if Global or Regional):
• Provide technical guidance on methodologies, and support for data management activities such as surveys, secondary data reviews, targeting and vulnerability assessments, indicator definition, population estimation, profiling, statistical analysis, predictive analytics, big data, international recommendations, GIS, data visualisation, maps, official statistics and other data and information management activities. 
• Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
• Support the monitoring of data and information management activities in the relevant offices for integrity, veracity, reliability and credibility and compliance with policies.
• Document needs and capacities for data management activities.
• Provide technical and training support to operations.
• Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
• Support planning process (standards, methodologies) quality assurance and technical advice on Theories of Change and indicators, as well as with data and statistical analysis
• Support monitoring by providing quality assurance and technical advice to the monitoring methodologies, data collection and analysis.
• Review and assess country or region-specific data systems and needs; provide recommendations for solutions. 
• Undertake data and information management activities:
• Lead and undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
• Lead and undertake geospatial analysis, statistical analysis, targeting, surveys, indicator definition and other data management activities.
• Consolidate data and information for analysis.
• Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
• Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
• Support cross-country assessment and situational analysis, such as in regional RRP situation.
• Undertake the analysis of trends concerning changes at the outcome and impact levels.
• Develop information management products such as indicators, templates, maps and dashboards.
• Help ensure data is curated and stored in data registries and libraries in accordance with standards.
• Provide population movement tracking systems and other population data systems
• Support solutions for meeting `communication with communities¿ information and data needs.

Work in close collaboration with:

• All staff to further data literacy and assist in interpretation the data.
• Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.
• Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).
• Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
• Inter-agency staff on the development, coordination and monitoring of responses plans.
• Protection staff on the design, implementation and analysis of protection and case monitoring systems.
• Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption.
• Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
• Senior management to understand and serve their information and knowledge needs.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education 

• Social Science;  Statistics; Information Management;
• Physical Science; Economics; Data Science;
• Geography GIS;  Engineering;
• Demography Computer Science; or other relevant field;
• (Field(s) of Education marked with an asterisk* are essential) 

Relevant Job Experience
Essential

• 5 years in data or statistical field, 3 years in international context and/or humanitarian or development situation.  
• Experience with data sharing, data management and data analysis to support policy formulation and implementation.

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Duties

• Provide technical guidance and support to UNHCR and partners on all protection related issues.
• Stay abreast of legal, political, social, economic and cultural developments that have an impact on the protection environment.
• Manage a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons.
• In operations applying the Cluster Approach, ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
• Ensure that the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF) and the Humanitarian Country Team¿s common humanitarian response plan as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
• Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
• Promote the implementation of the AGD policy, including UNHCR¿s updated commitments to women and girls,  and design, deliver and monitor programmes on an AGD basis to address identified protection needs.
• Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies. 
• Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
• Guide the operation in the development and implementation of robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, and resettlement, ensuring the integrity of interventions across all protection activities.
• Oversee the management of individual protection cases including those on GBV and child protection.
• Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation in particular birth certificates).
• As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
• Oversee eligibility and status determination in the Operation(s) under the AoR, ensuring compliance with UNHCR procedural standards and international protection principles.
• Promote and implement strategies and measures to identify, prevent and reduce statelessness.
• Develop and implement an education plan as part of the protection strategy within the AoR as relevant. 
• Develop and implement a child protection plan as part of the protection strategy within the AoR, ensuring programmes use a child protection systems approach.
• Monitor and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
• Work to safeguard the rights of persons of concerns in the context of mixed movements as relevant.
• Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
• Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern including undertaking, supporting, and/or overseeing resettlement and complementary pathways activities, including implementation of the GCR Three Year Strategy.
• Coordinate the design, implementation and evaluation of protection related programming with implementing and operational partners.
• Develop and implement a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners.
• Ensure that the Protection Sector or Cluster has an effective information management component which provides disaggregated data on populations of concern and their problems.
• Research, collect and disseminate relevant protection information and good practices to enhance protection delivery. 
• Develop the protection capacity of national and local authorities, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities.
• Coordinate capacity-development initiatives for communities and individuals to assert their rights. 
• Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.
• Perform other related duties as required.

For positions in Bureaux

• Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern with regional processes. 
• Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions.
• Assist UNHCR management at country level to comply with policies and commitment on Protection from Sexual Exploitation and Abuse measures.
• Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas.
• In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR¿s global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms ¿and/or regional ones ¿ and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) coordinate and review UNHCR¿s country reports to the UN human rights mechanisms.
• Engage in relevant international and regional fora and forge regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness in cooperation with DIP and where relevant RSD.

Minimum Qualifications

Years of Experience / Degree Level

• For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education 

• Law, International Law, International refugee Law,  International Human Rights Law,
• International Humanitarian Law,  Refugee and Forced Migration,  Political Sciences or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential) 

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Duties

• Analyse the existing infrastructure and ensure that it is optimally aligned with the operational needs.
• Support all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance, warehousing, asset and fleet management in the operation.
• Support the procurement process to ensure timely, cost-effective and adequate delivery of commodities and services to support operational needs.
• Contribute to the development of relevant contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, to foster mutual cooperation for the timely delivery of relief items avoiding bottlenecks.
• Adapt standard supply chain structures to the local environment that are consistent with the operational needs.
• Guide the office should they need additional office space or extensions to their office leases, lease hold improvements or other construction. Carry out the procurement aspect of the establishment of office leases or extensions.
• Assist in the coordination with CBI stakeholders the design and implementation of the market assessment and market monitoring to determine if CBI is option. Carry out the procurement action to contract Financial Service Providers (FSP).
• Establish and maintain an efficient and skilled workforce that is capable of supporting on-going operations.
• Support the Identification of partners for supply chain projects based on objectives, priorities, strengths and resources of the Partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.
• Participate in Identifying, assessing and selecting vendors based on their capability for delivering commodities and services. Maintain vendor and item master databases.
• Implement effective asset and fleet management that regularly monitors the asset/fleet pool, increases efficiency safeguards the investment of the organisation.
• Analyse the quality of commodities and services delivered in relation to the needs of the location and established quality standards.
• Support the coordination activities of Partners and/or contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
• Maintain an up-to-date overview of the location's supply chain capacity and preparedness, as well as, that of its partners to ensure that adequate capacity exist also to cover emergencies.
• Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making
• Implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
• Resolve difficulties in the local supply chain by finding solutions to problems and bottlenecks, and provide regular reports on supply chain activities, the status of requests and the availability of items in the supply chain.
• Disseminate, promote commitment to and monitor compliance with UNHCR's global policies, standards and guidance on supply chain management.
• Ensure effective information flow in the supply chain and adapt process and documents to the prevailing environment.
• Depending on the size of the operation act as ex-officio in the LCC Review and clear procurement cases for the relevant procurement authority.

In the Regional Bureaux:

• Support Country Operations on how to implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
• Ensure that global Supply policies are understood by all Supply teams in the region by offering summaries and relevant interpretations in the regional context.
• Seek opportunities for regionalizing and streamlining Supply operations where operational advantage can be achieved
• Track the progress of specific periodic operations and provide guidance that ensures timely implementation.
• Organize and deliver training at regional level in the different Supply functions such as procurement, logistics, asset and fleet management.
• Assist in coaching and advising individuals or Supply teams as requested.
• Track global Supply KPIs for the region and devise regional ones as required.
• Monitor all periodic Supply exercises such as monthly reconciliations, quarterly physical inventory exercises, and year-end accounts closure procedures and ensure that they are implemented throughout the region.
• Regularly visit country operations and their Supply teams including visits to camps and other operational sites, provide oversight and support within the operational context.
• Assist in providing a diagnostic on MSRP management reports for country operations, and coordinating with the Regional Supply Coordinator for necessary follow-up to ensure that data, in particular stocks accurately and completely reflect the reality in the warehouses.
• Support the revision of country financial reports and work with the Country Operations Supply Team leaders to address red areas relating to Supply aspects of operations.
• Ensure that country needs assessment plans are established, combine them into regional procurement plans and monitor their timely implementation and changes based on operational needs.
• Monitor and advise operations on import and customs clearance (as required) to resolve and ensure bottlenecks a smooth flow of goods to the operations.
• Ensure coordinated emergency deployments of staff in consultation with SMS to countries in the Bureau.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

• Supply Chain Management;
• Business Administration;
• International Commerce;
• Engineering;
• or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)