Vacancies at Africa Merchant Assurance Company Limited

Key Responsibilities:

• Implement corrective actions to address any underperforming areas

Leadership and Management:

• Lead, mentor, and develop a team of underwriters to achieve departmental goals.
• Conduct regular performance reviews and provide ongoing training and development opportunities.
• Foster a collaborative and high-performance work environment.

Underwriting and Risk Assessment:

• Oversee the underwriting process for non-motor insurance products, ensuring thorough risk assessment and accurate pricing.
• Develop and implement underwriting guidelines and best practices.
• Approve complex and high-value insurance applications.

Strategy and Planning:

• Develop and execute underwriting strategies to achieve business objectives.
• Monitor market trends and competitor activities to inform strategic decisions.
• Collaborate with other departments to develop new insurance products and services.

Compliance and Quality Control:

• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Conduct regular audits and reviews to maintain high underwriting quality.
• Address and resolve any underwriting issues or disputes.

Customer and Stakeholder Relations:

• Build and maintain strong relationships with brokers, agents, and other stakeholders.
• Provide expert advice and support to sales teams and clients.
• Represent the company at industry events and meetings.

Financial Performance:

• Monitor and analyze underwriting performance and profitability.
• Prepare and present regular reports on underwriting metrics and financial results.

Qualifications:

• Bachelor’s degree in any stream.
• ACII or Diploma in insurance is a must.
• Minimum of 5-7 years of experience in non-motor underwriting, with a focus on non-motor lines.
• Proven leadership and team management skills.
• Strong analytical and decision-making abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of non-motor underwriting principles, risk assessment, and insurance regulations.
• Proficiency in non-motor underwriting software and tools.

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Duties and Responsibilities:

• Support, implement and administer the effective and timely recruitment processes in the hiring, developing and retaining the best talents available to support the strategic human resources needs of the company.
• Ensure organization staffing is optimized at all time in line with production targets and service levels.
• Onboard joining staff in line with HR policy and best practice.
• Set up working methodology for succession planning analysis, implementation and monitoring of talent needs to actualize the corporate strategy.
• Develop the recruitment and selection process to include: Appointment /Confirmation and Separation.
• Formulate effective Performance Appraisal policy and procedures and ensure its compliance.
• Coordinate and supervise the management and maintenance of staff contracts, personnel files and other employee information.
• Assist managers with the mid-year and end of year performance evaluation process.
• Partner with finance to ensure accurate payroll processing and statutory compliance on monthly basis.
• Provide timely and accurate guidance to managers regarding employment relation issues.
• Ensure timely, equitable, transparent and systematic administration of all HR benefits, entitlements, contracts renewal and termination, performance management, promotions and other HR activities.
• Ensure all staff insurances are in place and are periodically updated including additions, deletions and renewals.
• Provide ongoing strategy guidance, interpretation, and support to management in all areas of HR management.
• Be a role model by promoting management excellence in the office by ensuring a high level of professionalism at all times in all areas of HR.
• Effectively manage the human resources lifecycle of the company.
• Ensure compliance with statutory and regulatory obligations.
• Ensure full compliance with the labour laws and align to best practice.
• Perform any other duties as may be assigned from time to time

Knowledge, experience and qualifications required

• Bachelor’s degree in social science or related field.
• Diploma in Human Resources Management.
• Full member and of good standing of the Institute of the Human Resource Management (IHRM)
• Minimum of 5 years’ work experience in a busy Human Resource department.
• Demonstratable Practical knowledge of labour laws.
• Strong attention to detail with a good knowledge of business administration.
• Excellent communication skills both verbal and written
• Good practical experience in the use of Microsoft Office packages.
• High degree of emotional intelligence, integrity, trust and dependability.
• Ability to work independently as well as part of team