Vacancies at Avenue Healthcare

Job Objective/Purpose

Lead the Housekeeping Department by developing and implementing departmental objectives in line with the Avenue group’s company policies and procedures.

Key Responsibilities

• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards, and satisfaction of clients’ needs
• Responsible for cleanliness, orderliness and appearance of the entire Hospital. Ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics for clients and guests.
• Inspect all areas and take corrective measures to meet Avenue’s Standards in terms of cleanliness, maintenance, and supply.
• Maintain an inventory of the furniture and movable equipment and other fixed assets in the patient holding areas, offices, and related premises and to ensure they are regularly checked.
• Inspect and approve all supply requisitions for the housekeeping department, and to maintain par stock, inventory control, and cost-control procedures for all materials.
• Select, train, develop, schedule, and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
• Manage cleaning supplies, linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hospital business needs.
• Ensure the provision of proper uniforms for all staff.
• Participate in all refurbish and renovation projects planning, execution, and final set up including snag lists
• Ensure that client facing areas, offices and guest facilities are made as per company standard.
• Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines
• Coordinate and oversee pest eradication activities.
• Plan & organize decoration for special functions and festive seasons.
• Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos, and other specific duties related to the job function. 
• Plan, control and supervise Horticultural activities.
• Attending and resolving guest complaints.
• Daily inspection of public areas and employee’s locker rooms.
• Coordinating the preventive maintenance schedule of all non-clinical equipment and areas.
• Any other duty as may be assigned from time to time by your immediate supervisor in line with the needs of the business 

Person Specification

• Higher diploma/ Bachelor’s degree in Hospitality or Hotel Management 
• 3+ years’ experience in a housekeeping senior management position, in a 4 star or 5 Star Hotel setting
• Operational knowledge of housekeeping and laundry equipment and chemicals
• Strong interpersonal and communication skills
• Attention to detail
• Result Oriented
• Customer focus

go to method of application »

Job Objective/Purpose

The Chronic Care Lead Nurse performs care management for chronically ill patients with chronic diseases such as chronic kidney disease, diabetes mellitus, chronic obstructive pulmonary disease, and/or congestive heart failure. The Chronic Care nurse works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic providers and community resources in a team approach to increase patients’ ability for self-management and shared decision- making.

Key Responsibilities

• Fulfill the Avenue health care mission to provide high quality care that exceeds our client expectation with the goal to deliver through courteous, respect and compassionate manner.
• Responsible for registry of chronic care management (CCM) to patients.
• Validates enrollment of CCM patients based on provider request
• Comply with documentation requirements of the Chronic Care Management program by carrying out the care plan with the patient, family/caregiver(s) and providers and recording in the EMR.
• Monitors adherence to care plans, evaluates effectiveness, monitors patient progress in a timely manner, and facilitates changes as needed.
• Creates an ongoing process for patient and family/caregivers(s) to determine and request the level of care coordination support they desire.
• Facilitates patient access to appropriate medical and specialty providers.
• Coordinates transition of inpatient to outpatient care in an effort to decrease readmission rates
• Work closely with in-office providers to manage the day to day calls involving: symptom control, medication management, and provide patient and family education
• Educates patient and family/caregiver(s) about relevant community resources.
• Assist with the identification of “high-risk” patients (the chronically ill and those with special health care needs), and assist on the enrollment of these to the patient registry.
• Coordinates continuity of patient care with external healthcare organizations and facilities including from the primary care provider to a specialty care provider.
• Supports patient self-management of disease and behavior modification interventions.
• Provides patient health counseling, education and instruction.
• Any other duty assigned by your immediate supervisor in line with the job description.

Person Specification

• Graduate of an accredited nursing school as a Registered Nurse with a Diploma/Degree in Nursing, valid license with the Nursing Council of Kenya.
• Updated BLS, ACLS/ATLS certificate
• Minimum of 3 years' work experience in a healthcare setting involving patients with complex chronic disease states preferred.
• Customer focus, empathetic and emotional intelligence
• Strong interpersonal and communication skills
• Organizational awareness and attention to detail
• Team work and result oriented
• Ethical and reliable