Vacancies at CDL Human Resource

Job Summary

The Candidate will assist the Camp manager in overseeing the daily operations ensuring a safe enjoyable and memorable experience for all guests. The role involves assisting in managing staff, logistics and all camp operations and reporting.

Key Measurable Goals

• Delivery of excellent customer service
• Assist in managing camp budgets, accuracy of stocks and consumption reports
• Performance in camp manager’s absence

Duties & Responsibilities

Main Duties & responsibilities:

• Overseeing Food & Beverage standards
• Deliver excellent guest experience and create a warm and friendly atmosphere for all our guests.
• Welcome and host all visitors according to the camp’s ethos of managing a balance between privacy/space and a warm down-to-earth hosting.  
• Ensuring guests receive personal attention and specific special requests are taken care of.
• Assist the Camp manager with the day to day running of the Camp in its entirety.
• Work closely with the Camp manager to implement Camp policies, procedures and safety protocols.
• Ensure all procurement, stores and stock control are being followed correctly. Ensure month-end stock takes are done and submitted on time according to the reporting time-line.
• Ensure health and safety procedures are in place for guests both in the property and when participating in activities, excursions and transfers, as well as for staff, property, plant and equipment.
• Maintain a positive relationship with the communities and neighbours.
• Help plan overall repairs and maintenance of the property.
• Ensure that the overall hygiene of the Camp is in place and maintained to a high level.

Requirements

Required Knowledge, Skills and Experience

• Bachelor’s Degree in Hospitality/Hotel Management or related field 
• Over 5 years of experience in hospitality
• Food & Beverage knowledge preferable, food quality and food presentation
• Good hosting skills with a strong focus on Guests Satisfaction
• Leadership and Management skills

 Personal attributes

• Excellent Communication and People skills
• A hospitable and service-oriented attitude
• Organized and detail -oriented with strong problem-solving abilities
• Ability to work Collaboratively as part of a team.
• Flexible and ability to multitask

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About the Role:

• As an Entry-Level Direct Sales Representative, you will join our dynamic sales team, focusing designated areas. In this field-based role, you will be responsible for generating leads, approaching potential clients, and promoting our services directly to businesses. This position is ideal for self-starters who enjoy face-to-face interactions and have a keen interest in building relationships with potential customers.

Key Responsibilities:

Lead Generation:

• Identify and approach potential business clients within designated zones
• Conduct market research to pinpoint key decision-makers and industry trends within assigned territories.
• Build and maintain a list of prospective clients through a combination of on-ground and digital research.

Sales Outreach & Client Engagement:

• Actively approach, and engage with potential customers to introduce and pitch the company's services.
• Respond to client questions, offer clarifications, and provide additional information as needed to build trust and interest.

Product Knowledge & Promotion:

• Develop in-depth knowledge of the company's services, advantages, and relevant selling points.
• Effectively communicate the benefits and value propositions of services, ensuring alignment with client needs and goals.

Target Achievement & Performance Tracking:

• Strive to meet or exceed monthly sales targets, both individually and as part of a team.
• Track daily sales activities

Collaboration & Support:

• Work closely with other sales team members and marketing staff during team-based events or larger-scale market storms.

Requirements

Qualifications & Skills:

• Education:  Degree in Business, Marketing, or a related field is a plus.

Skills:

• Excellent verbal communication and interpersonal skills.
• Strong persuasive abilities, with a knack for identifying and responding to client needs.
• Basic understanding of sales techniques and principles.
• Resilient, goal-oriented, and comfortable with working in a target-driven environment.
• Ability to work independently and maintain motivation in the field.