Vacancies at Corporate Staffing

Key Responsibilities

• Meeting or exceeding your sales goals by successfully pitching the company products to customers
• Helping customers to retrieve the necessary documents to meet the criteria for financing
• Promote the company financing benefits, explain why our short term loans can assist their business and negotiate the terms of the loan when needed.
• Guide users through registration on the company app, application, and KYC process.
• Answer questions regarding the Company, explain technical app features and its benefits to the user, and offer the best customer support.
• Ensure the user experience is positive throughout the life cycle, even if the outcome is unsuccessful.
• Promptly identify and resolve problems directly impacting the client. Be able to troubleshoot basic inquiries of the company app.
• Understand and strive to meet or exceed Trade Desk metrics while providing excellent, consistent customer service. Achieve daily, weekly, monthly, and yearly KPI’s and liaise with the Trade Desk Manager to ensure a seamless service to clients and users.
• Timely reporting to Trade Desk Manager, regarding client engagements, customer feedback, applications, etc. Achieve agreed-upon Performance Metrics /KPI’s within the stipulated schedule.
• Engage Customers on repayments & Collections obligations.
• Adjust the script provided to better meet the needs and interests of specific individuals within the potential customers.
• Provide support to other departments when/if needed.
• Respond to client and user queries via WhatsApp, email and phone and assist in resolving any issues that may arise with app usage. Also respond to queries regarding financing, applications to financing, and deal finalization.

Key Knowledge and Experience

• Bachelor’s degree/Diploma in business administration, Marketing, or a related field
• Proven work experience as a contact center Sales Agent (Over 3 years)
• Familiarity with Zoho CRM practices along with ability to build productive business professional relationships
• Experience working in the agri sector or a financial institution will be an added advantage
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Convincing, assertive and yet customer service oriented
• Persistent, detail oriented and accurate
• Hard working
• Can work both independently and collaboratively
• Competitive and wants to be successful
• Able to effectively manage their time

go to method of application »

Responsibilities

• Ensure swift and smooth plant start-ups and shutdowns through effective handovers at the start/end of every shift. 
• Review production special orders and schedule earliest delivery. 
• Monitor process output to ensure that client product specification, quality and plant efficiency is sustained. 
• Monitor and coordinate the implementation of 5s and GEMBA (Housekeeping). 
• Investigate/ escalate customer complaints and provide timely feedback for management action. 
• Maintain employee and site safety in OSHA compliance for the production 
• Interpret design drawings and give recommendations on best workable solutions. 
• Timely dispatch of all customer orders without short supply, confirm quality, and supporting documentation at dispatch point. 
• Work with both procurement and production to ensure no stock out, especially on packaging materials, also to maintain required stock level. 
• Periodic stock count exercises. 
• Regularly and independently, check stock balances. 
• Ensure proper arrangement of materials in the store and Control inventory movements by using the First in First out (FIFO) technique. 
• Receiving and verifying incoming materials in production and ensuring full documentation is accompanied. 
• Capturing production in ERP system- Sage Evolution. 
• Manage an inventory movement schedule on a daily basis, Checking RE-order levels

Qualifications & Experience

• A minimum of a degree in Production/ Electrical/Mechanical Engineering or Industrial Chemistry is desirable although not compulsory
• Minimum of 10 years’ experience in management especially personnel management
• Previous experience in manufacturing set up will be an added advantage. 
• Must demonstrate attributes of strong leadership, planning, firmness and ability to adhere to company policies.
• Must subscribe to our core values of integrity, reliability, customer focus and passion for work.
• CPA(K) or ACCA will be an added advantage
• Capable of making fast and sound decisions. 
• Leadership, analytical and communication skills. 
• Requisite knowledge of basic computer packages. 
• People management skills
• Knowledge of SAP or SAGE 
• Excellent communication skills in English and Kiswahili (both written and oral) 
• Female candidates encouraged to apply.