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  • Posted: Mar 29, 2024
    Deadline: Apr 5, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
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    Officer - Centralized Reconciliation


    The incumbent will report to The Assistant Manager Central Reconciliation and will be responsible for reconciling assigned Bank general ledgers to enable accountability of general ledger balances, decision making, transaction error correction, fraud detection, and giving comfort to the bank that the general ledger balances are free of misstatement.

    Primary Responsibilities

    • Daily reconciliation of Branch/ treasury/ credit/ Digital loans suspense, Digital banking (utilities, settlement, transit, Floats, and suspense), Card operations (Collections, receivables, settlements, Transit, Card floats, Card debt portfolios, and Suspense), Nostro banks, Central Banks, Clearing, ATMs, Cash deposit Machines within set laid down procedures.
    • Approve manually matched transactions in the reconciliation system.
    • Validate customer complaints against bank systems and advise transaction success/ failure status to stakeholders for refund.
    • processing and close queries on the customer complaints management system
    • Note and escalate any process gaps to supervisors.
    • File reconciliation soft and physical reports safely for archiving.
    • Circulate reviewed and approved reports to stakeholders on the items outstanding in assigned accounts.
    • Mitigate financial risk exposure of failure to claim time barred transactions by escalating outstanding items in accordance with the escalation matrix to supervisors.
    • Follow up with stakeholders on closure of outstanding exceptions beyond TAT timelines and update exceptions that are not resolved within TAT with confirmed reason narrations for management decisions making.
    • Track resolution of raised exceptions in subsequent reports.

    Academic Qualifications

    • Bachelor’s degree in business or any related field Professional Qualification
    • Professional accounting certification and ICT skills is an added advantage, CPA, ACCA.

     Work Experience

    • 1 year experience in banking and reconciliation.

    Generic Competencies

    • Able to demonstrate substantial relevant experience such that the tasks detailed in the job description can effectively be carried out.
    • Proper understanding of Bank Products.
    • End to end understanding of the transaction accounting flows.
    • Risk associated with reconciliation of the General Ledgers.

      Skills & Attributes

    • Analytical
    • Proficient in Advanced Microsoft Excel
    • Innovation
    • Detail Oriented
    • Adaptive (Agile)
    • Customer Centricity
    • Problem solving
    • Communication
    • Teamwork
    • Supervisor

    go to method of application »

    Head, Financial Institutions

    The purpose of this role 

    To manage and grow the Financial Institutions and correspondent banking business within the I&M Bank through the delivery of innovative and customized solutions to meet the specific requirements of Financial Institutions that the bank deals with across all geographies. This entails managing the nostro and Vostro account relationships for the group as well as the credit relationships and the more than 500+ RMA relationships with banks across the world to ensure the Group has access to financial products for its proprietary and customer’s use.

    This entails provision of financial information and analysis including market intelligence for use in the preparation of credit reports. 

    Prepare credit reports for approval of the Board credit committee and provide support for both internal and external correspondent banking clients.

    Develop and maintain correspondent banking relations with both local and foreign banks, in order to link the bank and its clients to other financial institutions in terms of credit and dealing lines to facilitate their access to both domestic and international markets for various interaction purposes.

    Ideal Job Specifications

    • Academic: Graduate in Business Administration or Finance related degree. Master degree in a finance related field a plus.
    • Professional: Proficiency in use of MS Office application
    • Desired work experience: 10 + years’ relevant experience and general banking experience with a strong foundation in correspondent banking, trade finance, payments, global markets, back office processing, swift formatting and reconciliation. Experience managing people at middle management level.

    Ideal Job Specifications

    Experience in engaging senior executives at local, regional and Global Financial Institutions.

     Ideal Job competencies

    Technical Competencies

    • Effectively perform correspondent banking activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
    • Knowledge and experience in emerging correspondent banking practices to initiate and implement strategic and/or tactical changes.

    Behavioural  Competencies

    Leadership skills

    • Lead and facilitate I&M Bank engagements with senior officials of correspondent banks (C-suite level engagement)
    • Nurture and sustain employee satisfaction and to manage changes
    • Organization development to effectively structure team for optimal performance
    • Have a revenue generating focus (proactive and able to take initiative).

    Behavioural  Competencies

    Interpersonal Skills

    • Create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
    • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.

    Method of Application

    Use the link(s) below to apply on company website.


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