Vacancies at Inkomoko

About the Opportunity

Inkomoko  Kenya Investment administrator is responsible for the items below:

Responsibilities

Department Admin Support (40%)

• Be the lead taker of Investment committee meeting minutes and other department meetings.
• Be the lead administrator for Inkomoko  Kenya’s LMS powered by (Odoo), tracking all borrower information – including creating and updating clients’ profiles, payments registration, and disbursements tracking.
• Track, file and report on compliance with disbursements, collection and other non-financial matters.
• Create reports on investment disbursement, closing investments and active investments.
• Actively participate as a key staff in the weekly Portfolio Review Meeting.
• Compile the pipeline from the BGS Team and prepare the lists for UNHCR verification.

Investment Compliance and Reporting (20%)

• File and maintain Investment contracts, legal documents and other documents in a safer way (both paper and electronic) and meeting Inkomoko  Kenya filing standards.
• Manage communication between lending and other department staff and perform regular investigation to resolve all customer /team issues efficiently.
• Analyze and identify all fee discrepancies in investment processes and perform regular audit on processes and ensure compliance to all requirements.
• Assist with the preparation of annual reviews for projects in the investment department.
• Collect and share financial reports and other relevant information to Investment manager, Snr Portfolio Manager and Regional Portfolio Director.
• Prepare timely and accurate reports required by partners, stakeholders and funders including Kiva, investment committee, CBK etc.

Kiva documentation and compliance (20%)

• Ensure borrowers profiles meet Kiva standards.
• Select photos of entrepreneurs, have them sign photo waivers.
• Prepare Kiva report on monthly basis and other departmental reports.
• Write compelling descriptions of borrowers in English and post them to the international Kiva platform for fundraising.
• Prepare documentation for new approved investments to be posted on Kiva website.
• Ensure 100% of investment repayment schedules are matching with Kiva repayment schedules - on kiva platform.
• Coordinate with lending staff to get all investment documentation needed for fundraising. 
• Adhere to credit policy TAT for Kiva fundraising and meet clients’ needs. 
• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.
• Ensure that all investment documentations are updated appropriately in the system so that the Kiva fundraising tasks are performed easily.

Coordination with Finance (10%)

• Identify discrepancies between different investment department reports and finance reports and propose ways to solve them.
• Perform various accounting processes that deal with receipts, payments and checks issued.
• Initiate collection activities on the past investments past due.
• Identify signs of unusual or suspicious investment activities and make recommendations to minimize the risk factors.

Investment Closing and Disbursements (10%)

• Ensure that investments disbursement adhere to investment committee approval decisions and policies.
• Review and prepare requests for investment disbursements and ensure 100% compliance with the investment committee decision such as approved investment amounts and conditions for approval.
• Ensure all refugee clients are verified by UNHCR prior to the disbursements in order to minimize risks.
• Other duties as assigned by the supervisor.

Minimum Qualifications

The Investment Administrator will be a trusted staff of Inkomoko  Kenya clients.  We are looking for someone with incredible attention to detail who can be sure that all of our operations and communications are in the highest order.  

Basic qualifications include:

• Strong English writing and reading skills is STRONGLY preferred.
• a university degree in finance or other related field.
• Must speak fluent English, and Swahili. Other languages are an additional asset.
• Experience in investment management and access to finance for MSMEs in Kenya is a preferred.
• Very strong attention to details and good follow through.
• Ability to work well under pressure and ability to multitask.
• Unrelenting perseverance, personal integrity, and critical thinking skills.
•  2+ years of work experience in relevant or applicable fields.
•  Must be able to legally work in Kenya.

What You'll Get

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

• Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
• Opportunity to work with a talented, passionate, and committed team of professionals across the region
• Ability to make a significant social impact and contribute to economic growth
• Competitive salary, and potential KPI-based bonus
• Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

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About the Opportunity

Inkomoko Kenya Investment Officer is responsible for the items below:

Responsibilities

DUE DILIGENCE and INVESTMENT PREPARATION (60%)

• Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. 
• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. 
• Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. 
• Prepares and executes investment contracts and arrange for disbursement of investment in kind. 
• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. 
• Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings. 
• Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information. 

PORTFOLIO MANAGEMENT (20%) 

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. 
• Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring. 
• Maintain both delinquency and default rates below set rates during yearly goal setting, 
• Track information about borrowers and communicate effectively with key stakeholders about client status. 
• Actively participate as a key staff in the weekly Portfolio Review Meeting. 
• Maintain a tracking system of borrower payments and contact information. 
• Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. 
• Interact with government leaders, court systems and others for follow up on lack of payments. 
• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. 
• Other duties as assigned by supervisor 

INVESTMENT MANAGEMENT SYSTEM (20%)

• Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
• Maintain and demonstrate proficiency with investment software applications
• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 
• Assist with system parameters and design to meet the needs of multiple departments. 
• Manage user security access
• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment 
• Advise the Management team how to automate key lending processes
• Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
• Ensure lending team is provided with updates and procedural changes
• Participates in the review and recommendations of operational systems and procedures
• Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system 
• Prepare related reports and administer the system
• Other duties as assigned by supervisor 

Minimum Qualifications

Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:

• University degree in Finance or other related field,
• Must speak fluent English and Swahili. Knowledge of other Somali language is a plus,
• Experience in Islamic lending and practice is an added advantage,
• Strong financial and accounting skills; familiarity with business financial policies in  Garissa/Kenya
• Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred.
• Prior experience dealing with customers/debt,
• Prior experience in a lending environment,
• Experience providing business advice to entrepreneurs,
• Prior experience in Investment management system software, 
• Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,
•  Experience in managing difficult clients and reaching positive outcomes,
•  Very strong attention to details and good follow through,
• Comfort with the civil court system, and previous experience in litigation preferred,
•  Unrelenting perseverance, personal integrity, and critical thinking skills,
•  2+ years of work experience in relevant or applicable field,
•   Must be able to legally work in Kenya.