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Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
Job Ref. No: JLIL294
Role Purpose
The role holder will be responsible for developing and executing strategies to enhance customer retention, reduce policy lapses, and improve overall customer satisfaction. The role holder will manage a team dedicated to customer conservation efforts, analyzing retention data, and implementing initiatives to foster long-term customer loyalty and engagement.
Main Responsibilities
Strategy
Operational
Corporate Governance
Leadership & Culture
Key Competencies
Academic Background & Relevant Qualifications
Job Ref. No: JLIL293
Role Purpose
The role holder will be responsible for conducting in-depth system analysis to improve organizational operations, develop efficient workflows, and ensure robust system performance. This role will involve gathering and analyzing business requirements, designing system workflows, coding small-scale solutions, and supporting the implementation of system enhancements. The role demands strong technical expertise, including coding and scripting capabilities, as well as a keen understanding of business needs to bridge the gap between technical teams and business stakeholders.
Main Responsibilities
Strategy
Operational
Corporate Governance
Culture
Key Competencies
Academic Background & Relevant Qualifications
Job Ref. No: JLIL 292
Role Purpose
Main Responsibilities
Strategy
Operational
Corporate Governance
Leadership & Culture
Key Competencies
Academic Background & Relevant Qualifications
If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 29th January 2025. Only shortlisted candidates will be contacted.
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