Vacancies at Kilimall

Duties & Responsibilities

• Provid onboarding training for new brands or new sellers before their store goes live.
• Support specific brands or sellers' daily operation- al.
• Communicate business goals with specific brands and sellers, discussing joint marketing plans, and driving them to achieve performance targets.
• Timely follow-up on inventory preparation and order fulfillment status of specific brands and sell- ers to improve fulfillment efficiency.

Requirements

• Minimum of a Bachelor degree in any related course. Rich product knowledge and familiar with e-commerce industry information.
• Takes initiative, has a strong sense of responsibility and can go the extra mile.
• Ability to work under pressure.
• Outstanding communication skills, both written and verbal.
• Outstanding organizational skills.
• Analytical skills and keen on details.
• Conduct regular data analysis and market research, and provide operational reports and rec- ommendations to specific brands and sellers.

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KEY RESPONSIBILITIES

• Develop and manage strategic partnerships with maternity, baby, and toy brands in the Kenyan market.
• Identify, onboard, and nurture high-potential sellers to grow the category.
• Design and execute growth strategies to improve seller performance and drive sales.
• Provide continuous training, guidance, and operational support to sellers.
• Manage the full seller lifecycle from acquisition and onboarding to growth and retention.
• Analyze market trends and customer needs to identify opportunities for category expansion.

REQUIREMENTS

• Bachelor's degree from a reputable university.
• Minimum of 2 years' experience in the maternity & baby industry, e-commerce, or retail.
• Strong understanding of the Kenyan market and consumer behavior.
• Experience in business development, operations is an added advantage.
• Excellent communication, negotiation, and relationship management skills.