Vacancies at Liberty Life

Job Summary

The role holder will be responsible for the achievement of sales targets by selling Marine insurance through intermediaries and direct clients; developing and managing these channels and developing and/or executing marketing actions to support business development as appropriate.

Key Responsibilities

• Participate in the implementation of sales strategy for Marine insurance.
• Identify and cross sell on existing intermediated, Direct and partner business opportunities, negotiate and close business deals within the company quality business guidelines to increase the market share.
• Expand and maintain marine portal connectivity with partners for business growth.
• Ensure credit control policy is adhered to in respect to business onboarded.
• Provide accurate and competitive quotations for Marine product and ensure they are delivered promptly to intermediaries and prospective clients.
• Identification and training of warehousing agents clearing agents, direct clients and brokers on HIK Marine product proposal.
• Explore partnership network with logistic and shipping partners
• Attend various imports and exports forum to refresh on the developments of the sector
• Create and conduct proposal presentations and RFP responses and visits to potential customers for new business.
• Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
• Proactively build long standing relationships with clients and intermediaries in defined territories and national market.
• Monitor clients’ preferences to determine focus of sales efforts and areas of improvements.
• Review of sales performance through preparation of timely, accurate, informative reports to management for decision making.
• Conduct market research and intelligence for improved service delivery to clients.
• Manage quality of Marine business, productivity and overall sales performance.
• Drive achievement of the annual, quarterly and monthly production budget and recruitment targets.
• Continuously liaise with ICT to ensure that the S&D module in PAS works in a robust and efficient way for delivery of the department’s objectives
• Help manage existing clients and ensure they stay satisfied and positive by offering solutions and services that meet or predict the clients’ future needs to ensure business retention
• Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution.
• Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.

Qualifications

• Bachelor’s degree in Insurance, Marketing, Economics, Actuarial or any other business- related discipline
• Progress towards Diploma in Insurance (ACII or AIIK), (at least 5 papers or equivalent)

Experience

• 6-8 years’ experience in sales and marketing or insurance

Competencies

• Business management skills
• Excellent analytical skills
• Excellent organizational and stakeholder management skills
• Negotiation skills
• Communication skills
• Customer, market and competitor understanding.
• Knowledge of insurance industry and concepts
• Knowledge of insurance regulatory requirements
• Knowledge of underwriting processes, procedures and concepts

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Job Summary

The role holder will be responsible for the execution of effective and efficient Broker, Direct and Travel operational performance in line with the Company’s policies and practices that govern internal processes.

Key Responsibilities

• Obtain relevant details from Broker, Direct and Travels to enable provision of quotations
• Handle queries on insurance products, making proposals on suitable products.
• Preparation of timely and accurate reports as per guidelines.
• Keeping a ledger on upcoming RFQs and Tenders.
• Ensure end to end processing and documentation of tender documents.
• Maintain high standards of customer service by responding to clients’ enquiries and efficiently address their issues.
• Issuing of quotations, travel letters and dispatch of insurance certificates.
• Ensure proposal forms, Know your Customer (KYC) and all underwriting documents are completed for all businesses.
• Maintain a good working relationship with intermediaries, clients and service providers
• Process renewal invitations two months prior, highlighting poor performing accounts for corrective measures to be undertaken as per underwriting strategy.
• Timely dispatch of renewal invitations and prompt follow up.
• Update the line manager on matters affecting the channel and assist where requested
• Collect and maintain record of the intermediaries’ IRA licences.
• Prepare timely, accurate, informative reports to management on performance of the distribution channel
• Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.

Qualifications

• Bachelor’s degree in Insurance, Marketing, Economics, Actuarial or any other business- related discipline
• Progress towards Diploma in Insurance (ACII or AIIK),

Experience

• 5 years experience in the insurance or financial services industry

Competencies

• Business management skills
• Excellent analytical skills
• Excellent organizational and stakeholder management skills
• Negotiation skills
• Communication skills
• Customer, market and competitor understanding.
• Knowledge of insurance industry and concepts
• Knowledge of insurance regulatory requirements
• Knowledge of underwriting processes, procedures and concepts