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  • Posted: Nov 17, 2025
    Deadline: Not specified
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  • Why MoKo Started MoKo’s CEO, Fio, explains the history of MoKo and discusses our plans for the exponential growth of the smiley-est furniture brand in Kenya. The MoKo Culture Wondering whether you’re you a good fit for MoKo? Here are some insights into our company culture and the qualities that make MoKo-ers successful. If you challenge the status q...
    Read more about this company

     

    Customer Engagement Agent

    Key Responsibilities:
    Sales and Account Growth

    • Develop and maintain relationships with wholesalers targeting furniture shops.
    • Achieve and exceed sales targets through proactive customer engagement.
    • Identify and pursue opportunities to grow existing accounts.
    • Build a pipeline of new clients to ensure consistent growth.

    Debt Collection and Account Management

    • Monitor and follow up on client payments, ensuring timely debt collection.
    • Review and manage accounts for customers eligible for credit terms.
    • Address and resolve any account-related issues, ensuring client satisfaction.
    • Provide detailed reports on account performance and debt collection progress.

    Customer Relationship Management

    • Maintain excellent communication with clients to foster loyalty and trust.
    • Handle customer inquiries and complaints in a professional and timely manner.
    • Ensure all client interactions align with company policies and goals.

    Administrative and Additional Duties

    • Maintain accurate records of sales, payments, and account updates.
    • Provide feedback and suggestions to improve sales and account management processes.
    • Undertake any other duties as assigned by the supervisor to support business operations.

    Qualifications and Skills:

    • Diploma or degree in Business, Marketing, or a related field.
    • Proven experience in sales, customer service, or account management.
    • Strong negotiation and communication skills.
    • Ability to manage multiple accounts effectively.
    • Proficiency in using CRM software and basic office tools.
    • Problem-solving and decision-making abilities

    go to method of application »

    Supply Chain Officer

    We’re looking for a Supply Chain Officer to coordinate the procurement of internationally sourced materials and traded goods.

    You’ll collaborate with our global network of suppliers and in-house teams to ensure every shipment lands on time, within budget, and in top-notch quality

    Dream Candidate

    • In-depth knowledge of supply chain operations — including procurement, logistics, and inventory management.
    • Skilled in identifying and selecting the most suitable suppliers.
    • Excellent negotiation skills to secure favorable terms and pricing.
    • Able to build and maintain strong, long-term supplier relationships.
    • Experienced in conducting cost-benefit analyses to ensure purchases are cost-effective and meet quality standards.
    • Strong risk assessment and mitigation skills to minimize supply chain disruptions.
    • Detail-oriented with a keen eye for accuracy in procurement documents.
    • Quick problem solver, decision-maker, and fast learner.
    • Strong coordinator, capable of collaborating across departments to move the company’s goals forward.

    Method of Application

    Use the link(s) below to apply on company website.

     

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