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  • Posted: Nov 7, 2025
    Deadline: Nov 20, 2025
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  • Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.
    Read more about this company

     

    Senior Business Development officer

    Role Overview

    The Senior Business Development Manager – Shimin is responsible for driving business growth through client acquisition, product development, market expansion, and strategic partnerships. The role focuses on identifying and converting leads, building long-term client relationships, and achieving revenue targets for the Shimmin product line. The position requires a balance of strategic leadership, strong sales execution, and regulatory compliance within the insurance and financial services environment.

    Key Responsibilities

    Business Growth and Client Acquisition

    • Develop and execute business development strategies to achieve revenue and client acquisition targets.
    • Identify potential clients through multiple channels and convert leads into active customers.
    • Expand the client portfolio through prospecting, referrals, and partnership networks.
    • Meet monthly and quarterly revenue goals as per organizational targets.

     Client Relationship Management

    • Build and maintain long-term relationships with clients to enhance satisfaction and retention.
    • Identify opportunities for cross-selling and upselling across product lines.
    • Resolve client concerns promptly and ensure an exceptional client experience.
    • Strengthen customer loyalty through proactive engagement and personalized service.

    Market Research and Product Development

    • Conduct market and competitor analysis to identify emerging opportunities and industry trends.
    • Collaborate with management to design and develop innovative insurance products tailored to customer needs.
    • Ensure product features, pricing, and positioning remain competitive and compliant.
    • Support product launches and promotional campaigns to enhance market presence.

    Team Leadership and Development

    • Lead, mentor, and motivate the business development team to achieve performance goals.
    • Conduct regular training sessions to enhance sales techniques and product knowledge.
    • Set clear targets, monitor progress, and provide performance feedback.
    • Promote a high-performance culture focused on teamwork, accountability, and results.

    Partnerships and Stakeholder Engagement

    • Build and manage relationships with strategic partners, brokers, and corporate clients.
    • Represent the company at industry forums, trade fairs, and networking events.
    • Drive business collaboration and identify opportunities for strategic alliances.

    Compliance and Reporting

    • Ensure full compliance with IRA (Insurance Regulatory Authority) regulations and company policies.
    • Monitor licensing requirements and renewals for the team and the business line.
    • Prepare and submit regular performance, sales, and compliance reports to management.
    • Maintain accurate records of all business transactions and client interactions.

    Qualifications and Experience

    Education:

    • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
    • Professional certification in Insurance (AIIK, ACII, or equivalent) is required.
    • Master’s degree or training in Strategic Management or Leadership is an added advantage.

    Experience:

    • Minimum of 7–10 years of progressive experience in business development, sales, or insurance management.
    • Proven experience leading teams and managing large client portfolios in the financial or insurance sector.
    • Strong track record in revenue generation, market growth, and stakeholder management.

    Skills and Competencies

    • Excellent leadership, negotiation, and client relationship management skills.
    • Strong analytical, planning, and business acumen.
    • Deep understanding of insurance products, underwriting, and regulatory frameworks.
    • Exceptional communication and presentation abilities.
    • Ability to develop and implement sales and marketing strategies.
    • High level of integrity, accountability, and results orientation.

    go to method of application »

    Team Leader – Checkoff Loans

    Role Overview

    The Team Leader – Checkoff Loans is responsible for leading and managing the sales team to achieve disbursement and revenue targets. The role involves recruiting, training, and motivating marketing executives, developing effective marketing strategies, ensuring portfolio quality, and maintaining strong client and partner relationships. The position requires strategic leadership, operational oversight, and consistent performance management to drive business growth and ensure compliance with company policies.

    Key Responsibilities

    Sales Performance and Business Growth

    • Lead the sales team to consistently achieve daily, weekly, and monthly loan disbursement targets.
    • Drive lead generation activities and ensure strong conversion rates from opportunities to disbursements.
    • Expand the client base by attracting new customers and retaining existing ones.
    • Monitor and ensure timely collection of payroll deductions and remittances.
    • Identify opportunities for cross-selling and up-selling financial products.
    • Build and maintain partnerships that support business growth and market expansion.

    Team Management and Capacity Building

    • Recruit, train, and retain qualified and high-performing marketing executives.
    • Conduct onboarding and continuous training to equip team members with product and sales knowledge.
    • Provide mentorship, coaching, and regular performance feedback to improve productivity.
    • Foster a culture of accountability, collaboration, and results-driven performance.

    Marketing and Business Development

    • Develop and execute marketing plans and activation strategies to drive loan sales.
    • Coordinate marketing events, product activations, and promotional campaigns.
    • Work with the marketing department to ensure message consistency across campaigns.
    • Increase brand visibility through social media engagement, digital outreach, and field marketing.
    • Monitor market trends, competitor activities, and client feedback to inform marketing initiatives.

    Portfolio and Risk Management

    • Maintain a healthy loan portfolio by ensuring strict adherence to credit policies.
    • Track loan performance to minimize defaults and delinquencies.
    • Collaborate with collections teams to ensure effective follow-up on overdue accounts.
    • Enforce compliance with internal risk and operational standards.

    Customer Relationship Management

    • Build and sustain strong relationships with key clients, payroll partners, and stakeholders.
    • Ensure excellent customer service and timely resolution of client concerns.
    • Engage county and institutional payroll offices to ensure efficient remittance processes.
    • Promote customer satisfaction and loyalty through proactive communication and relationship management.

    Reporting and Performance Monitoring

    • Prepare and submit daily, weekly, and monthly sales and performance reports.
    • Analyze sales data to track performance against targets and identify improvement areas.
    • Present performance updates to management and recommend corrective actions where necessary.

    Continuous Improvement and Innovation

    • Identify new market opportunities, partnerships, and emerging business segments.
    • Implement best practices to improve sales processes and operational efficiency.
    • Continuously review strategies to enhance team productivity and competitiveness.

    Qualifications and Experience

    Education:

    • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.

    Experience:

    • Minimum of 4–6 years of experience in sales or business development, preferably in financial services.
    • Proven experience in team leadership, loan disbursement, and marketing strategy implementation.
    • Strong understanding of checkoff loan systems and institutional partnerships.

    Skills and Competencies

    • Excellent leadership, planning, and organizational abilities.
    • Strong interpersonal, coaching, and motivational skills.
    • Analytical mindset with a focus on data-driven decision-making.
    • Excellent communication and negotiation abilities.
    • Knowledge of sales performance metrics, portfolio management, and reporting.
    • High integrity, professionalism, and customer-centric focus.
    • Proficiency in Microsoft Office and CRM or sales tracking systems.

    Method of Application

    Use the link(s) below to apply on company website.

     

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