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  • Posted: Mar 28, 2024
    Deadline: Apr 30, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Nairobi Adventist Hospital (NAH) is a Seventh-day Adventist (SDA) church-established and owned Hospital. It is a tertiary (level 4) hospital located in Nyari west area in Westlands sub-county, Nairobi County, Kenya.
    Read more about this company


    Business Manager

     Job Purpose

     Strategic management and overseeing all finance functions in the hospital in accordance with established professional standards, policies and procedures. Must be proficient in developing and analyzing management accounting information to support effective decision making based on data, have the ability to align daily actions to the hospital’s strategic direction, mobilize people and inspire them towards a common ambition and better results.


    • It shall be the duty of the business manager to have general charge of the financial operation of the institution as outlined by the Hospital Advisory Board (HAB) in counsel with the CEO, including the purchase of supplies and the collection of accounts.
    • He/ She shall, in collaboration with the CEO, prepare the annual budget for presentation to the HAB.
    • He/She is responsible for the maintenance of the equipment and the physical plant in harmony with the quality control standards and in accordance with the policies of the HAB
    • He/She is responsible for supervision of all non-medical departments of the institution and for the direction of the personnel of such department
    • Directing and administering all financial plans.
    • Business planning, budgeting, and forecasting processes, including coordinating and integrating strategic and business plans for profit and cost centers and capital budgets
    • Ensuring that daily financial operational matters are executed according to approved plans in a timely manner, and ensuring that there is continual and vigilant monitoring of expenses against budgets, and monitoring growth in revenue streams
    • Ensuring the integrity of the Hospital’s accounting systems, internal controls, cash management, signatories, and discretionary authorities, and managing the relationship with external auditors.
    • The Company’s financial and business reporting, tax planning, estimating and reporting, and regulatory reporting and compliance.
    • Managing successful cash collections programs.
    • Managing the relationship with Banks & investors. The finance manager is expected to provide strategic input on the financial considerations that the Company must address for continued growth and profitability Identification, assessment, and management of the Companies’ business risks and reporting on them
    • Being the principal liaison with the Board’s Audit & Risk Committee.
    • Ensure that supplier contracts are negotiated to the best interest of the Hospital.
    • Look for and implement better credit options for the Hospital.
    • Responsible for the production of monthly financial data and commentary relating to the hospital
    • Responsible for the accuracy of the functional reporting within organization in line with company codes/profit and cost centers.
    • Responsible for strategic Investment and Restructuring reporting.
    • Review monthly performance against budget on all cost centers and ensure that any excesses are challenged/agreed.
    • Ensure compliance with hospital administrative policy, finance manual and other governance requirements


    • Ability to lead and motivate staff.
    • Ability to identify individual and team development needs regularly by monitoring team and individual performance, coaching and recommending training.
    • Ability to conduct formal performance and development reviews for direct reports.


    • CPA or ACCA with at least a Bachelor’s Degree (minimum second upper) in a relevant discipline
    • Member of the institute of Certified Public Accountants of Kenya (ICPAK)
    • Master’s in Business Administration will be an added advantage
    • Training and experience in finance analytics will be an added advantage
    • Demonstrate knowledge and experience in procurement and inventory management
    • Proven experience in credit control
    • Project management experience will be a plus
    • Robust computer knowledge including Microsoft applications, extensive exposure to an ERP environment, advanced reporting tools
    • High level of analytical, performance management skills and attention to detail
    • Excellent planning and organizational skills
    • Experience of a minimum of 4 years in a for-profit organization
    • Experience in a busy hospital setting will be an added advantage
    • Excellent reporting, communication, and presentation skills

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    Admin and HR Officer

    Job Purpose

    The purpose of this position is to assist the C.E.O in the carrying out of human resource functions, general administration/maintenance of the hospital and its processes, and ensuring effective running of the C.E.O’s office 

    Roles & Responsibilities

    Human resource duties:

    • Scheduling job interviews and assisting in interview process
    • To plan, define, implement and monitor employees performance objectives/ indicators, and review performance outcomes
    • Analysis of performance data to evaluate the performance achievements, challenges, and areas for improvement of the employees/ teams/ organization; and dissemination of reports and feedback to relevant stakeholders.
    • Provide support, guidance and training to personnel as required. Participates In the review of training needs of staff making appropriate proposal to meet identified needs.
    • Prepare and provide advice to staff members on specific entitlements.
    • Assist in the interpretation and application of staff rules, regulations and procedures ensuring uniform application.
    • Ascertain human resources requirements for the hospital ensuring the timely advertisement and filling vacancies.
    • Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.).
    • Serves as a point person for all new employee questions.
    • Control the maintenance of the personnel records in the office, ensuring that outstanding queries receive timely response, after due analysis maintains and monitors leave records and overtime.
    • Participate in staff appraisal
    • Maintains employee information by entering and updating employment and status-change data.
    • Maintains employee confidence and protects operations by keeping human resource Information confidential.
    • Submits employee data reports by assembling, preparing, and analyzing data.
    • Ensuring background and reference checks are completed
    • Overseeing the completion of compensation and benefit documentation
    • Maintaining current HR files and database
    • Maintaining records related to grievances, performance reviews, and disciplinary actions
    • Performing file audits to ensure that all required employee documentation Is collected and maintained
    • Completing termination paperwork and assisting with exit Interviews.
    • Perform other HR duties as required.

     Administrative assistant duties:

    • Ensure that the hospital’s calendar of events is implemented as scheduled
    • Assist in monitoring and reporting on the daily operations of the hospital
    • Assist with preparation of monthly, quarterly and yearly progress reports.
    • Handling of the hospital correspondences and keeping such files
    • Act as a liaison between the C.E.O’s office and internal and external parties
    • Managing an active calendar of meetings and appointments for the CEO, be able to anticipate the C.E.O’s next move
    • Manage the communication in and out of the C.E.O’s office
    • Prioritize and follow up on incoming issues and concerns addressed to the C.E.O, including those of a sensitive or confidential nature and determine the appropriate course of action (in consultation with the C.E.O as appropriate)
    • Follow up with key contributors to the C.E.O’s projects and maintain the timeline around deliverables, keeping the projects on task.
    • Produce all necessary documents, reports and presentations for the C.E.O
    • Organize and maintain the C.E.O’s office
    • Other duties and responsibilities as assigned by the C.E.O


    • Degree or higher diploma in Human resources management
    • Active registration and good standing with IHRM
    • Five years working experience, with two of them in a supervisory/ mid-level management role
    • Proficiency in Microsoft Office suite
    • Performance contracting and management skills
    • Additional training in business management or administration will be an advantage
    • Previous experience in customer service will be an added advantage
    • Great communication skills
    • People skills
    • Self-driven and able to work with minimum supervision

    go to method of application »

    Claims and Billing Officer

    Job Purpose

    The main purpose of the job is to provide correct billing for patients under cash, insurance and NHIF cover in an accurate and timely manner.

    Key duties and responsibilities

    • Prepare billing statements for insurance companies, cash and corporate patients and other third parties
    • Review the discharge sheets for accuracy and completion to prepare billing statements
    • Analyze invoices and data, prepare reports and respond to inquiries concerning billing activities
    • Ensure pre-authorizations are done for corporate and NHIF clients
    • Verify NHIF status and approvals and ensure biometrics capture as per procedure
    • Update patients’ bills daily in coordination with other billing points within the hospital and other external partners
    • Ensure that all services offered are billed/invoiced
    • Update the corporate and cash payers on their bills daily or on-demand
    • Carry out daily routine ward rounds to collect billing information and update the clients and patients
    • Check insurance/corporate/ NHIF documents for authenticity and validity
    • Establish payment arrangements with patients; monitor payments; following up with patients when payment lapses occur
    • Discharge clients by processing their bills and issuing gate passes
    • Prepare daily, weekly and monthly billing reports
    • Post/process bills in the correct and relevant accounts in the system
    • Prepare the physical corporate / NHIF invoices-claims and attach the relevant documents for dispatch within the agreed credit period
    • Participate in stock take exercises
    • Ensure safe custody of all documents/LOUs /Guarantee of Payments used in discharging Corporate clients
    • Serve and protect the hospital’s image by adhering to professional standards, hospital policies and procedures
    • Any other responsibility assigned to the jobholder by the supervisor from time to time
    • Follow up with insurance companies, NHIF and other corporate players for timely payment of claims
    • ETIMS: entering all corporate invoices in ETIMS, generating all receipts and filling them according to receipt number


    • Degree or Diploma in Business Administration, Economics, Finance or other business-related fields from a recognized institution.
    • Partial accounting qualification, i.e. CPA Part II or ACCA 2.
    • Minimum of 4 years’ experience, with two years in a billing function
    • Must have experience in processing NHIF and insurance claims


    • Computer literacy,
    • Accounting skills
    • Attention to detail
    • Customer relation skills
    • Communication skills
    • Negotiating skills

    Method of Application

    Use the link(s) below to apply on company website.


    In the google form, you will be required to attach a Cover letter, CV and copies of certificates. These documents should be merged into one PDF document;

    Addressed to: The Chief Executive Officer,

    Nairobi Adventist Hospital

    P.O. Box 41352-00100


    Quoting the position applied for as the subject line;

    Application deadline: April 30th, 2024;

    Late applications will not be accepted and ONLY shortlisted candidates will be contacted.

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