Vacancies at NFT Consult

Job Overview 

The Operations Team leader directs, oversees, optimizes, and provides strategic direction and  leadership across all department in the organization. You will lead the development and deployment  of manufacturing practices focused on safety, quality, diversity, and continuous  improvement. Establishes systems to collect metrics, analyse results, and set performance targets  that will meet the goals of the organization. 

Key responsibilities: 

• Responsible for the oversight manufacturing facility and directly manages and provides  leadership to facility Manager and their teams. 
• Coordinate strategy (On behalf of MD) to realize ambitions set out in the corporate plan. ∙ 
• Directs manufacturing activities to ensure good quality and on time delivery to customers.
• Develops, reviews, and implements strategies and actions resulting in continuous  improvement in safety, product quality, product delivery, productivity, material utilization,  customer service, workforce diversity, quality of work life, and lower manufacturing costs. 
• Participates in strategic planning process (including the Sales & Operations Planning process) and develops long-range plans to meet business profit and growth objectives. 
• Act as a Liaison between your Deputies and Top management and support them to ensure  they achieve their key responsibilities. 
• Serve as Primary Liaison to legal counsel in addressing legal issues e.g. governing  instrument, partnerships, licensing etc. 
• Oversee organizational insurance policies and compliance. 
• Develops, maintains, and improves metrics monitoring performance and attainment of key  goals and objectives. 
• Oversee IT and premises as well as coordination and communication between all operational  functions 
• On need based, Collaborate with key business leaders to ensure reliable and timely supply  of products to their premises. 
• Responsible for all aspects of the budget for the Operations group; including capital and  expense planning, managing to the monthly forecast, and cost reductions as necessary. 
• Partners with Quality, Engineering and Finance to coordinate the manufacturing process  for the introduction of new products, equipment, processes, and technology.
• Ensures robust operational and security procedures and training are in place, and that  operations are following compliance as required by legislation and company Quality Policy. 
• Forges close relationships with members of the Senior Leadership Team and other key  stakeholders like Auditors, to ensure best practices are in-corporated into the business. 
• Supports cultural improvements and programs that are sustainable and employee  engagement driven. 
• Be responsible for HR increasing efficiency and effectiveness. 
• Plans, schedules, and reviews workload and manpower to make sure targets are being met  on a cost-effective basis 
• Ensures the production team has enough time to manufacture and deliver products based  on the client’s requests 
• Manages staff selection, performance and development, to ensure team competencies and  capabilities to reach the business goals and expectations. 
•  Oversee Purchases of materials and services required for production 
• Helps in Follow up on interruptions to the order 
• Collect, analyze, summarize, record and communicate economic, social, commercial, legal  and technology information to others, and timely report to the MD. 
• Prepare the best legal and administrative environment support for the production to be  carried-out smoothly. 
•  Keep confidential documents and property of the Company. 
• Ensure legal works; protect legal benefit for the company, and keep as archives legal  documents of the Company. 
• In charge of receiving and sending official documents and records 
•  Ensure good control over dispatch and store departments 
• Manages the growth and success of the team and the business 
• Control expenditures. 
• Directly supervise, Deputy Operations Team Leaders, HR, Factory Managers, Production  and Stores Supervisors and Dispatch section 
• Any other duty assigned. 

Qualifications: 

• Degree/Diploma in HRM/Business Management/Administration/Marketing  
• At least 6 years’ experience in Operations or General Management. 
• Good knowledge and understanding of sales, administration and overall operations  management. 
• Age: 38 years and above 

Deadline: 2022-05-02 

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ROLE OBJECTIVE:

The job holder will be responsible for the development and performance of sales activities in the Office Automation department (specifically Imaging Business – Outright) and work towards Achievement of growth and profitability of the product and or services within this department

DUTIES & RESPONSIBILITIES:

• Works on and actively sets out to achieve the agreed set financial and non-financial targets from the assigned clients.
• Handles an agreed set of market, clients/accounts as advised, determined and discussed and agreed by/with the Sales Manager.
• Develop, map and document the designated accounts and ensure complete coverage in the assigned accounts and market area/segment.
• Develop and maintain user level & mid-user level contacts
• Identifies prospects and leads generated in the assigned accounts.
• Qualify the prospects/leads and where necessary liaise with the Sales Manager on the same.
• Identifying optimum solutions and where necessary in liaison with Pre-sales support.
• Prepare proposals and presentations as per the organizational standards and client requirements.
• Negotiate and finalize deals as per the organizational guidelines.
• Ensure accurate preparation of the SOF on receipt of the LPO.
• Ensure timely collection of any pending payment in liaison with credit control team.
• Work closely with Sales manager, Pre-Sales, CRS team to ensure timely and accurate delivery of the equipment/services/consumables.
• Present daily reports to the SM on his/her activity and populate/update the funnel report.
• Any other duties & responsibilities that are lawfully assigned to you by the supervisor from time to time
• Maintains key liaison with key stakeholders within the company in relation to sales support matters.
• Establishes and maintains business relationships with all clients in market area to foster sales and ensure client satisfaction and value addition.
• Interacts and cooperates with all within the vertical and across the organization.

Knowledge and Experience Required of Job Holder

• 4-6 years of relevant sales experience in the OA Imaging space
• Diploma in Sales & Marketing or Business Mgt with any extra IT related field qualificationis preferred. A degree is an added advantage
• Experience in end to end customer relationship management
• Proven salesmanship
• Key certifications in area of business in terms of Product and or service
• Strong understanding of customer and market dynamics and requirements
• Experience in Office automation or enterprise software/hardware solutions and small and
• or large complex organizations would be preferred
• Strong understanding of customer impact metrics & solutions
• Proven interpersonal and team coordination skills
• Proven proficiency on MS-Office
• Data Analytical skills.

Deadline: 2022-04-30 23:50:26