Vacancies at NTT Ltd

ROLE AND RESPONSIBILITIES:

• Design, build, deliver, and operate Hybrid Network solutions to meet client requirements.
• Document the proposed technology solution.
• Document the statement of work along with all labor requirements.
• Work with the Client Manager to prepare the pricing format that will be supplied to the customer.
• Perform the actual solution design and prepare a parts-list outlining solution components/equipment to be provided.
• Develop and manage a proof-of-concept as such may be required.
• Engage all technical resources required for an accurate solution design.
• Document all deliverables and what constitutes a successful completion.
• Verify the proposal’s accuracy and sign off on the final documents to be presented to the client.
• Assist the Client Manager during the final presentation to the client as appropriate.
• Provide documentation for solutions delivered to clients.
• Work with project managers and other delivery teams to ensure that solutions provided to customers are delivered within specified timelines.
• Highlight risks, provide alternative options, and recommend quality solutions to specified problems.
• Where feasible, use automation to reduce delivery time and human intervention on repetitive tasks
• Act as subject matter expert on a variety of technologies within the enterprise Networks portfolio
• Guide on change management on change management when integrating solutions provided to customers.
• Guide and/mentor junior engineer.

KEY SKILLS AND ATTRIBUTES:

• Design, implementing, administering, and strong troubleshooting experience on the following.
• Data Centre Network technologies such Data Centre Interconnect (DCI), VXLAN, OTV, LISP, VPCs etc.
• Software Defined Wide Area Network (SD-WAN) with strong background on Cisco Viptela, Cisco Meraki, and Fortinet SD-WAN
• Software Defined Access (SDA) with strong background on Cisco SD-Access, Meraki Solutions, Fortinet and HPE Aruba.
• Network Admission Control (NAC) with strong background on Cisco ISE, Fortinac and HPE Aruba ClearPass.
• Software Defined Data Centre (SDDC) with strong background on Cisco ACI or Arista Solutions.
• Enterprise Wireless Solutions with strong backgrounds on Cisco WLAN, Meraki, Fortinet and HPE Aruba
• Advanced experience in designing, configuring, and troubleshooting routing protocols (EIGRP, OSPF, IS-IS and BGP)
• Strong understanding of networking concepts, protocols, and architectures (TCP/IP, DNS, DHCP, VLANS, routing, etc.) Familiarity with network security technologies and solutions.
• Knowledge of Zero Trust Network Access will be advantageous.
• Knowledge of network programmability and automation will be advantageous.
• Good understanding and appreciation of technical design and business principles
• Ability to create accurate diagrams and documentation for designing and deploying of Enterprise Network solutions.
• Experience in carrying out Enterprise Network assessments and reporting/recommendation writing.
• Experience presenting solutions to technical and non-technical audiences.
• Experience in multi-vendor Network products and solutions and understanding of industry best practices.
• Demonstrate Client engagement skills.
• Previous experience in technical proposal writing
• Good analytical and problem-solving skills
• Good verbal communication skills
• Team player

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

• Bachelor’s degree in information technology or related field of study
• At least 3-4 years in the enterprise Network and Security field
• Cisco Professional level Certification i.e., CCNP enterprise, CCNP Data Centre
• Expert level network and security certification i.e., Fortinet NSE7 (enterprise firewall), HPE Aruba, Meraki etc.
• DevOps certification and experience scripting and network automation will be an added advantage.
• Relevant industry standard certifications, (e.g. ISO 27001, SABSA, TOGAF, ITIL, COBIT, etc.) would be advantageous

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Working at NTT

Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

Key Roles and Responsibilities:

• Performs basic problem determination and log the cases with Dimension Data Help Desk as the first point of contact.
• Collects relevant technical information.
• Attempt to resolve network and security related problem by following the guidance provided.
• Filter non-technical problems from technical problems with the help of Dimension Data
• Resolve known problems through product documentation or other local resources.
• Report unknown or technical problems on ticketing system at customer portal
• Resolve network related problems.
• Troubleshooting of reported problems that are within the scope around the Network and Security Infrastructure.
• Resolving configuration problems.
• Resolution of software problems (OEM back-to-back required for escalation)
• Determination of product specification defects
• Generating workarounds for hardware and software bugs where applicable

Knowledge, Skills, and Attributes:

• Strong understanding of Network Security and related Technologies
• Ability to think through problems and visualize solutions.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including Firewalls, Routers and Switches,
• Knowledge of application and network and security infrastructure protocols
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Good analytical and problem-solving and communication skills

Academic Qualifications and Certifications:

• Bachelor’s degree in information technology or related field of study
• Professional Certification i.e., Checkpoint and Cisco (CCSE, CCNP)

Required Experience:

• Demonstrated experience working in a networking environment.
• Experience in supporting critical network and security infrastructure which includes, Checkpoint   and Cisco Firewall Routers and Switches.
• Experience in configuration and troubleshooting routing protocols such as OSPF, BGP, Eigrp and IS-IS