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  • Posted: Mar 10, 2026
    Deadline: Not specified
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    Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resources. We do this while creating employment for youths and...
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    Patient Care Coordinator

    • We are seeking a highly organized, detail‑oriented coordinator to support VA billing, referral intake, scheduling, and caregiver communication. This role ensures smooth daily operations, timely lead response, and accurate administrative support especially during weekends.

    Key Responsibilities:

    • VA Billing & Data Entry.
    • Maintain accurate VA billing data.
    • Verify service hours and documentation.
    • Ensure billing aligns with schedules and care records.
    • Follow workflows and escalate discrepancies as needed.
    • Referral Intake.
    • Monitor incoming referral emails.
    • Respond quickly via phone, email, or text.
    • Gather structured intake details.
    • Log all communications in WellSky.
    • Schedule assessments for new clients.
    • Weekend Scheduling & Caregiver Coordination
    • Update schedules in WellSky.
    • Communicate shift confirmations, changes, and call‑outs.
    • Support last‑minute staffing needs.
    • Match caregiver skills with client requirements.
    • Operations & Admin Support.
    • Document call notes and updates.
    • Triage issues and identify urgency.
    • Provide daily operational summaries.
    • Deliver professional, empathetic communication to clients and teams.

    go to method of application »

    Scribe – Eye Care Industry

    • The Scribe will join live patient exams via Google Meet and document visits in real time. This role is fast‑paced and demands strong English skills, quick thinking, and high accuracy. Documentation training is provided, but adaptability and independent judgment are essential.

    Key Responsibilities:

    • Attend live patient exams virtually and document history, clinical findings, diagnoses, and treatment plans.
    • Maintain accurate, well‑structured notes using proper grammar and medical terminology.
    • Update patient documentation per the doctor’s workflow.
    • Communicate professionally and uphold patient confidentiality.

    Qualifications

    • Advanced English (excellent diction, listening, and writing).
    • Fast, accurate typing and strong grammar.
    • Critical thinker able to make judgment calls.
    • Strong communication and computer skills.
    • Ability to work according to the doctor’s schedule.
    • Healthcare or scribe experience is a plus but not required.

    Schedule:

    • Flexible schedule aligned with the assigned doctor’s clinical hours.
    • Two days off weekly, but weekend availability is required.
    • Fully on‑site initially.
    • Compensation & Benefits
    • Performance‑based bonuses.
    • Continuous training and development.
    • Long‑term growth opportunities within a specialized, expanding firm.

    Ideal Candidate

    • Someone detail‑oriented, adaptable, fast‑thinking, reliable, and eager to learn in a clinical environment and a quick learner.

    Method of Application

    Send your CV to Email: naillah.otieno@oasisoutsourcing.co.ke

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