Vacancies at Old Mutual Kenya

Job Description

This role is within the application development and support section of the ICT organization but specifically focusing on core system analysis, development, and support.

KEY TASKS AND RESPONSIBILITIES

Provision of support for innovation projects

• Provide a defined level of ICT support to business innovation initiatives including identification and fulfilment of resource requirements, dependencies and schedules
• Provision of technical (technology) advise to the business to maximise positive technology impact to the business innovation initiatives; and
• Working on specific innovation assignments identified by the business.

Execution of the internal development of ICT solutions

• Identification and research on leading technology trends affecting the financial services sector
• Driving engagements with the business to embed the innovative use ICT systems in the Group
• Facilitation of technology & business focus group discussions on technology trends and innovation initiatives
• Engagement of external partners with relevant technologies and ideas relevant for business innovation
• Facilitating and driving internal business analysis to enable understanding of product and customer base required for service innovation
• Facilitating the integration of internal and external data and effective integrated understanding of the business environment

Development of business applications to satisfy evolving business requirements

• Collation of business requirements and development of applications to fulfil these defined business needs
• Undertaking the customisation of ICT solutions for business using both internal and external resources
• Co-ordinating the deployment of external development resources.
• Application of the defined application/ solution development framework in the development of innovative solutions for the business.
• Process engineering – assists in the continued review of systems and processes (e.g., contracts, procedures & policies, etc.). Implementing improvements to develop client experience and financial control

Execution of defined ICT service support programs

• On-going monitoring of ICT support activities and programs
• Reporting performance against expectations and addressing the gap with service delivery management
• Evaluating the business training needs and developing appropriate training programs
• Provide ICT consultation for the business
• Establish and drive ICT initiatives in each business to unlock technology value for the business
• Champion ICT mediated/driven change management programs

Qualifications

• Bachelor's degree in software engineering, computer science or equivalent.
• 4+ years of total experience.
• 2+ years of strong and demonstrated experience in development of web and mobile solutions is desired.
• Experience in web service/API development.
• Experience in business systems analysis
• Experience working in the short-term insurance is desirable with a focus on managing core systems for health and P & C.

Competencies

• Action Oriented
• Business Insight
• Cultivates Innovation
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Nimble Learning
• Optimizes Work Processes

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Job Description

KEY TASKS AND RESPONSIBILITIES

Risk Management

• Engage with risk champions and the wider business to promote risk management practices and culture across their respective areas.
• Support in the management of the Risk and Compliance assessment process for circulation to relevant Committees/ governance bodies.
• Ensure the Risk and Compliance assessment processes and tools are well maintained and updated in CURA
• Monitor and update key risk and control indicators to identify and control Risks through trend analysis.
• Coordinate the Risk & Control Self-Assessment (RCSA) framework across the Business unit.
• Assist with the maintenance of the Risk and Compliance registers for all departments within the Business unit. 
• Conduct a comprehensive assessment of existing control processes and procedures and identify potential control gaps and weaknesses.
• Support in development of control solutions and strategies for moderate to high-risk areas and implement them with minimal supervision.
• Coordinate the formulation of scenarios/sensitivities to be tested as part of the Stress Testing Framework.
• Coordinate the recording and validation of the risk appetite metrics within the risk appetite dashboard for circulation to relevant committees.
• Coordinate the recording of risk incidents and carrying out of a root cause analysis
• Regularly collate the operational loss data and maintain the database
• Review third party arrangements for the business unit in line with regulatory and policy guidelines.

New Products and Projects Risk Management

• Evaluate new products and projects for potential risks through a Comprehensive Risk Assessment.
• Collaborate with cross-functional teams (e.g. project management, actuarial,  legal, IT and quality assurance teams) to gather necessary information and assess the impact of risks on project timelines, budgets, and overall success.
• Review and monitor the progress of new products and projects, identifying any emerging risks throughout the lifecycle.
• Provide recommendations and ensure that risk mitigation strategies are integrated into product development and project planning stages.
• Identify lessons learned from past product launches and projects to improve future risk management practices.

Regulatory Compliance

• Understand and implement regulatory requirements
• Implement Compliance programs that include policies, procedures, conducting monitoring reviews and training to ensure that the Business Unit is following relevant regulations and standards. Monitor and assess the effectiveness of these programs.
• Conduct, prepare and report on key outcomes from monitoring reviews as per the developed compliance monitoring program to relevant committees
• Identify Compliance risks and assess their potential impact on the Business Unit. Use compliance risk management frameworks and methodologies to prioritize and mitigate these risks.
• Identify and respond to Compliance incidents, such as violations of regulations or policies. Conduct investigations, implement corrective actions, and report incidents to relevant stakeholders.

AML Compliance

• Support the business unit on the implementation of Anti- Money Launder/ counter terrorism Financing and Proliferation financing programs (AML/CTF/CPF), processes and measures at business unit level.
• Prepare and update the AML/CTF/CPF status dashboard on an ongoing basis
• Prepare quarterly AML/CTF/CPTF returns for review with the Risk/Compliance Manager.
• Support real time transaction monitoring with line 1 management to ensure regulatory timelines and obligations are met.
• Prepare Suspicious transactions reports and suspicious activity reports for review of the Risk/compliance Manager.
• Maintain and update the Politically Exposed persons register.
• Support implementation on FATCA & CRS compliance by ensuring that various functions are informed of their responsibilities, due diligence is conducted on US & CRS indicia customers and necessary reports are filed.

Data privacy

• Support the implementation of privacy compliance controls measures at a business unit level to ensure all gaps are communicated, tracked and closed with the responsible action owners
• Support in preparation of data privacy risk and Compliance trends/ exposures to the Business and provide recommendations to minimize any emerging risks in liaison with the Group Data privacy risk office.
• Identify and respond to data privacy incidents, such as data breaches or violations of regulations or policies. Conduct investigations, implement corrective actions, and report incidents to relevant stakeholders.
• Track the progress of completion of the privacy roadmap
•  Prepare and update the privacy Dashboard on an ongoing basis
• Ensure the business privacy licence is active and renewed within the stipulated timeline.
• Ensure the privacy policy for the business is up to date and support localization processes arising from regulatory changes or group revisions on the policy.

Audit Follow Ups & Closure

• Follow up  in conjunction with the control Environment  team on the adequate resolution of  Internal Audit Findings, External audit findings and Independent review findings.
• Follow up with risk owners for timely and adequate resolution of regulatory requests and regulatory inspection findings.
• Review all Internal & External Audit reports to extract relevant risk & control information for use in reporting and remediation.

Advisory

• Support in preparation of Risk and Compliance trends and exposures to the Business  and provide recommendations to minimize the risk.
• Provide expert guidance and training to staff on policies and procedures compliance
• Support the establishment of the complete regulatory universe for the Business based on applicable laws, regulations, policies and related policy standards and policy guidelines, and aim at achieving 100% Compliance
• Promote the importance of having a strong internal control environment including, but not limited to, assisting in providing a clear definition and understanding throughout the Business of what constitutes risk and compliance events and support appraisal of  Business Units on various elements that impact risk and Compliance.

Policy Governance

• Coordinating annual localization of the risk policies and procedures to ensure they are fit for the Business Unit’s objections and are in compliant with the relevant regulations by working with the policy owners.
• Assess compliance with policies and procedures in the departmental units, with emphasis to controls and coordinate the development of management action arising from non-compliance to the policy requirement with policy owners and prepare a summary report.
• Update the policy and process library.
• Assist the Risk and Compliance Manager with the implementation and maintenance of the Enterprise Management framework.

Risk and Compliance Awareness.  

• Support delivery of Risk & Compliance training programs across the Business to the standards defined by the Group Risk function
• Conduct training to Risk champions as per the developed training program
• Support coordination of the senior management and board training with Company Secretary function.
• Track progress on the completion of trainings.
• Conduct onboarding inductions for specific roles within the business.
•  Support the development of the annual training plan. 

Risk reporting

• Support risk analysis in line with the Risk Framework e.g. thematic reviews, quarterly risk reviews, annual risk register reviews,
• Produce detailed risk reports that provide meaningful information to stakeholders.
• Communicate risk information effectively to relevant stakeholders.
• Provide timely Risk Management Committee pack and Minutes of Monthly RMC Meetings.

Business Continuity Management

• Support in the implementation of the BCM framework for the business unit.
• Review of program and tools to ensure they are updated.
• Ensure BCP testing is carried out as per schedule for the business unit.
• Train staff on BCM

Other Duties

• Attend to any other assigned duties that may be assigned from time to time.

Requirements

Academic Qualifications:

• University graduate with a degree preferably in Actuarial Science, Statistics, Economics, Finance or Business Administration or related fields.

Professional Qualifications:

• Possess a risk related or actuarial professional qualification.
• Proficiency and experience in data analytics and statistical computer languages e.g. Python, SQL and experience with office automation tools
• Strong IT skills, IT Security skills (an added advantage)

Work Experience:

• 4 years of working experience in the insurance and financial services environment, with sound exposure to insurance Operations, Regulatory and Compliance requirements