Vacancies at PrideInn

House-keeping Supervisor will be responsible for maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards.

You are also responsible for supervising room attendants to deliver an excellent Guest satisfaction and experience. On time to time basis may also be required to assist the Executive Housekeeper in various activities.

KEY RESPONSIBILITIES:

• Responsible for smooth operation of the rooms assigned.
• Responsible for the performance of GRAS/Rooms stewards
• Supervise Room Attendants
• Organizes and facilitates the room making process.
• Daily allocation of rooms and deep cleaning tasks to team members.
• Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
• Attend timely to guest requests and complains
• Checks the occupied and departure rooms, giving special attention to guest needs.
• Ensures that the entire operation is performed as per the laid down standards.
• To organize immediately the guest needs under intimation to EHK.
• Manage guest requests, including VIP amenities and communicating them to the relevant team members
• Routine inspection of guest bedrooms to ensure they meet standards.
• Aware of all room categories and amenities.
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Carry out lost and found procedures.
• Report maintenance issues to Maintenance/Engineering Department.
• Assist Executive Housekeeper with training requirements.
• Represent the needs of the team to others in the hotel.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

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Key Responsibilities

• Set up and dismantle LED panels during events, ensuring proper operation and supervision.
• Operate and design lighting systems for shows and events using DMX or other professional lighting equipment.
• Assemble and disassemble portable and outdoor stages as required.
• Design and decorate stages using lights, screens, props, and backdrops to create engaging visual experiences.
• Provide music and entertainment services, including DJ support, at events and shows.
• Prepare weekly animation and entertainment schedules and promote activities as necessary.
• Ensure all technical tools and audio-visual equipment are available, sanitized, and properly maintained.
• Maintain inventory of equipment, report repair needs, and store items securely in designated areas.
• Organize special events and evening programs during high season or as directed by the Entertainment Manager.
• Collaborate with other departments for various occasions such as children’s parties, cocktail receptions, gala dinners, and certificate presentations.
• Escort guests on excursions as scheduled or directed by the Entertainment Manager.
• Perform additional duties as assigned in the interest of the company.
• Gather guest feedback, motivate participation in activities, and foster a welcoming atmosphere.
• Supervise guest activities to ensure safety, quality, and smooth execution.
• Provide accurate information about hotel services and animation activities to guests and staff.

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Job Description

• Do the set up of the restaurant before and after service as per set brand standards.
• Responsible for service of food and beverages as per set brand standards.
• Take orders correctly and ensure efficient service.
• Present and ensure settlement of bills.
• Promote beverage sales.
• Ensure proper storage and care of operating equipments
• Ensure proper sequence of courses or change in accompaniment is clearly written to assist kitchen in preparation.
• Ensure prompt service and table clearance.
• Ensure a comprehensive handover is done to any in-coming shift.
• Ensure any complaint is relayed to the supervisor or the F&B manager.
• Ensure the general cleaning of the restaurant and particularly your station is adhered to at all times.
• Report any malfunction of operating equipment to the supervisor.
• Clean and refill cruet and condiment sets.
• Stock sideboards on stations adequately.
• Prepare tea and coffee to laid-down standards.
• Any other duties as delegated by your supervisor.