Vacancies at Rafiki Microfinance Bank

We are seeking a qualified Relationship officer who will be responsible for driving business growth by actively selling Enterprise banking products within defined market segments and cross-selling the Bank's full range of services to enhance value and strengthen relationships with the existing customer base.

Key Responsibilities

• Drive growth in Liabilities, Assets, and Non-Funded Income (NFI) within the Enterprise segment. Effectively manage Portfolio at Risk (PAR) and grow the quality loan book.
• Promote active use of the bank's Credit and Treasury facilities.
• Recommend and drive product development for the Enterprise sector.
• Evaluate credit proposals and oversee the application process to meet Turnaround Times (TAT).
• Manage and expand existing client relationships while acquiring new Enterprise clients.
• Ensure adherence to all internal and external regulatory requirements and safeguard the bank's image.
• Actively cross-sell and upsell bank products. Execute assigned official duties.

Qualifications

• Bachelor's degree in a business-related field.
• 1-2 years of professional experience.
• Proficiency in MS Office.
• Strong interpersonal, organizational, and planning skills.
• Proven networking, negotiation, presentation, and analytical skills.
• High level of integrity and ability to maintain confidentiality with keen attention to detail.

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We are seeking a qualified Branch Manager to oversee business development, operational management, regulatory compliance, human resource engagement, and strategic acquisition initiatives. The successful candidate will be responsible for driving sustainable profitability and ensuring alignment with the institution's strategic framework and corporate objectives.

Key Responsibilities

• Execute branch-level strategies to grow deposits and lending portfolios.
• Develop and implement debt recovery policies and procedures.
• Create tracking systems and oversee debt collection activities.
• Guide, mentor, and manage Special Assets and Debt Recovery teams.
• Optimize performance of collection agencies and legal partners.
• Prepare annual departments plans, budgets, and recovery initiatives.
• Maximize write-backs and recommend loan write-offs per CBK regulations.
• Ensure adherence to internal policies and regulatory requirements.
• Conduct performance reviews and implement training programs on recovery techniques.
• Handle other assigned responsibilities as required.

Qualifications

• Bachelor's degree in Business or related field.
• 7-8 years relevant experience.
• Strong interpersonal and networking abilities.
• Excellent organizational and planning capabilities.
• Proven negotiation and presentation skills.
• Sharp analytical thinking and attention to detail. High level of professional integrity.