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  • Posted: Sep 2, 2026
    Deadline: Not specified
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    Valley Hospital is a premier health facility located in Nakuru, offering diverse services with a mission to provide quality yet affordable healthcare.

     

    Customer Experience Manager

    Key Competencies 

    • Excellent verbal and written communication skills. 
    • Strong leadership, coaching, and team management abilities. 
    • High emotional intelligence, empathy, and professionalism. 
    • Strong problem-solving and conflict resolution skills. 
    • Ability to analyze patient feedback and implement service 
    • improvement strategies. 
    • Strong organizational and decision-making abilities. 
    • Ability to work collaboratively with multidisciplinary teams and external stakeholders. 

    Requirements

    Minimum Qualifications 

    • Bachelor's Degree in Healthcare Management, Business Administration, Communications, or a related field. 
    • Minimum five (5) years’ relevant experience, with at least two (2) years in a leadership role in an organization of similar size. 
    • Strong understanding of customer service principles, patient engagement, and service recovery processes. 
    • Knowledge of hospital operations, patient care workflows, and healthcare compliance standards. 

    go to method of application »

    Resident Medical Officers

    Requirements

    Minimum Qualifications 

    • Bachelor of Medicine and Bachelor of Surgery (MBChB)
    • Minimum of three (3) years’ experience in a facility of similar size
    • Registration and valid practising license with the Kenya Medical Practitioners and Dentists Council (KMPDC)

    Skills Required 

    • Proficiency in general medical practice, diagnosis, and treatment 
    • Ability to manage emergencies and coordinate multidisciplinary care 
    • Excellent clinical documentation and communication skills  
    • Strong decision-making, analytical thinking, and teamwork abilities
    • Ethical, compassionate, and patient-centred approach to care

    Role Summary 

    • Conduct patient assessments, diagnoses, and prescribe appropriate treatment 
    • Manage inpatients and ensure timely follow-up and discharge planning
    • Provide emergency care and initial stabilisation for critically ill patients
    • Participate in ward rounds, case reviews, and consultations
    • Ensure clear and accurate medical documentation and handovers
    • Adhere to infection control, hospital protocols, and ethical guidelines
    • Participate in Continuous Medical Education (CME) and quality improvement activities 

    go to method of application »

    Medical Officer In-Charge

    Requirements

    Minimum Qualifications 

    • Bachelor of Medicine and Bachelor of Surgery (MBChB).
    • Minimum 5 years’ post-internship experience, including at least 2 years in a leadership role
    • Registration and valid practising licence from the Kenya Medical Practitioners and Dentists Council (KMPDC).

    Key Competencies 

    • Proficiency in general medical practice with ability to manage a wide range of conditions. 
    • Strong leadership and team management skills with proven mentorship experience. 
    • Knowledge of healthcare delivery systems, clinical governance, and hospital operations. 
    • Capacity to manage emergencies and coordinate multidisciplinary care. 
    • Excellent communication, interpersonal, and decision-making skills. 
    • Competence in using Electronic Medical Records (EMR) and hospital information systems. 
    • High ethical standards, integrity, and patient-centred approach. 

    go to method of application »

    Business Development Executives

    Requirements

    Minimum Qualifications

    • Diploma in Marketing, Business, or a related field.
    • Minimum 3 years of experience in sales, marketing, or business development, preferably in the healthcare sector.
    • Good understanding of insurance and corporate health schemes.
    • Willingness to travel extensively within the assigned counties.

    Method of Application

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Average Salary at Valley Hospital
KSh 151K from 1 employee
Mysalaryscale.com

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