Vacancies at Visa

Job Description

Visa creates new products and solutions for consumers, merchants, banks & fintechs to enable next generation of payment solutions.

The regional Solution Architecture and Platforms team is looking for an experienced card payments Solution Architect. The solution architect will create solutions using Visa’s existing capabilities, external partner capabilities or altogether new capabilities to address opportunities in issuing, acquiring, new payment flows as well as value added services.

The candidate is expected to work with internal and external clients, fintechs, global Visa product and technology teams to create innovative solutions for our clients. The candidate will guide clients’ technology teams on solution design and lead deep-dive sessions to define message flows.  The candidate would provide expert advice to clients’ business leaders, technology teams and partners who want to use Visa solutions or create a new solution. The role will require leading complex solution discussions and will span across multiple teams of varying backgrounds, geographic locations, and time zones. The candidate should be able to communicate complex technical information to both technical and non-technical audiences.

Visa is looking for self-starters who are thought leaders with a proven track-record of success in fast-paced payments product development environments, able to deal with uncertainties and ambiguities along with demanding timelines.

Responsibilities

• Be the Subject Matter Expert (SME) for all of Visa’s products. It will require the candidate to absorb vast amounts of information on all Visa’s products.
• Lead design discussion and as well as deep dive workshops with partners/clients to drive adoption of existing and new Visa solutions
• Oversee project implementations
• Perform periodic reviews of live solutions to ensure compliance to Visa’s product and security requirements
• Gather industry knowledge and provide thought leadership on related areas
• Work closely with a cross functional team for defining solution and driving implementation to ensure successful outcome
• Coordinate resolution of issues by engaging support and engineering teams
• Design new solutions and improve current solutions in partnership with the regional and global product team
• Manage project pipeline, prioritization and drive client engagements
• Track progress on implementations and act as first line of support for product related issues
• Stay informed of trends in the payments, technology, business, identifying implications for Visa’s Product & Solutions strategy and our client’s businesses
• Adopt human-centered design thinking around how Visa can improve its customer experience across Visa’s product and solutions sets
• Manage through influence, but without direct management authority
• Embrace teamwork while promoting a culture of openness and flexibility

Additional Information

• All your information will be kept confidential according to EEO guidelines.

Qualifications

• Engineering or Computer Science degree with passion for technology
• 10+ years of overall professional experience
• Excellent written and verbal communication skills
• Experience in dealing with business leaders of a financial services institution
• Ability to express complex solutions in a simple way to business teams and in technical details to technology teams.
• Must have hands-on experience on Web technologies and APIs integrations
• Must have experience in using API testing tools
• Must have handled projects of varying sizes as a project manager and be adept at creating project plans
• Must have experience in documenting business requirements as well as drafting solution design documents
• Must have experience of card payments issuing and acquiring
• Knowledge of payment card tokenization technologies preferred
• Knowledge of remittances preferred
• Must have knowledge of PCI DSS and cyber security
• Should have working knowledge of digital currencies
• Should have excellent presentation skills
• Be a self-starter and possess an entrepreneurial mindset
• Have problem-solving attitude

go to method of application »

The Visa Direct Sales Leader reports to the Visa Direct Regional Sales Leader, with a dual reporting into the country MS&A leader.  The role will lead sales acceleration for Visa Direct in CISSEE, high priority countries around the world. This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payments and one of the most important initiatives at Visa.

This role will be responsible for partnering with sales leaders to achieve aggressive sales targets and contributing to the continued growth of Visa Direct.  We will be working in an agile environment so this person must be influential in demonstrating the value of Visa Direct, proactive in ensuring we achieve our goals, and skilled in pivoting and adjusting as new information and lessons learned come to light.

This is a matrix, cross-functional role so organisational savvy and interpersonal skills are critical, as we interface with specialised product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives. 

Visa is looking for an individual that is a thought leader in strategy and business growth with a proven record of success in fast-paced environments with demanding timelines.

What we expect of you, day to day.

• Achieve or exceed aggressive sales targets for Visa Direct in the country
• Achieve annual sales goals for both merchant and acquirer sales of Visa Direct, in partnership with local sales teams
• Take clients through the sales cycle from prospecting to solutioning to deal structure to contract
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Drive lead-generation and prospecting program and ensure good response to new leads coming in
• Drive four key workstreams for Visa Direct growth
• Work with existing Visa merchants and their Account Executives to cross-sell Visa Direct solution where a good fit exists
• Lead prospecting to non-Visa merchants to find the right contacts and build relationships, and sell where a good fit exists
• Identify and sell to acquirers, processors, gateways and FinTechs ( Enablers) to have them add Visa Direct to their portfolio of offerings to their clients
• Lead a reseller program to help those Enablers grow their new Visa Direct product offering
• Work with cross functional partners in the country to ensure we have what we need to be successful with our clients
• Partner with VD Product team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Collaborate with the Communications and Product teams share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate incentive structure, modeling and incentive deal review structure and approval process
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Work with Client Services to handoff from sale to implementation and ensure well-run projects
• Drive pipeline development and pipeline review process in the country
• Lead regular pipeline review and problem solving sessions with the sales teams and help problem solve when client plans are stalled
• Support the Visa Direct Regional Sales Leader in the monthly pipeline consolidation process
• Ensure sellers are ready and able to sell Visa Direct to clients
• Work with the training liaison to drive initial and ongoing sales training across the client sales cycle
• Ensure sellers know about and have access to client-ready, legal approved sales materials
• Help sellers trouble-shoot and overcome client objections
• Work with regional global VD product teams and operations to understand state of Issuer readiness, and state of client implementations and post-launch support

Qualifications

What we’re after

• Creative Self-starter with a bias toward action and proven track record for successfully developing, building, launching and commercialising technology products that delight customers
• Industry related and leadership experience, including experience leading commercialisation teams, product management, strategy organisation and/or management consulting
• Skilled problem-solver with a strong focus on delivering for clients
• Excellent listening and communication skills (both verbal and written), and executive presence, must be able to interface with senior client executives
• Ability to explain complex business and technical concepts to audiences in an approachable way to influence and drive adaption
• Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
• Passionate about what you do and excited about the opportunity to transform payments working for the industry leader
• Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and suppliers
• Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, and obtain buy-in
• An advanced degree from a top school strongly preferred
• Financial/payment industry knowledge required, push payments or real-time payments experience a plus