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Fountain Healthcare (FHC) ltd is a Group Practice concept bringing together several doctors who have diverse skills and experience under one roof. The FHC started in January 2013 based on above belief. A group management team got together funded by Fortune Five Hundred Investment Group Ltd (F500) leased a property along Nandi road and registered Fountain Healthcare as a Business Name on 28/01/2013. At the end of renovations of the leased building, following a formal launch on Feb 16th, 2013 FHC clinic was opened to the public. The FHC tested the water and within 5 monthly was registered and accredited as a medical centre by the Kenya Medical Practitioners and Dentists Board with a mandate to run private healthcare business.
General Purpose of the role: The Pharmaceutical Technologist major role is to manage inventory, dispense & service prescriptions accurately and manage sales revenue effectively.
He/she is also responsible in providing excellent customer service to the clients.
Key Responsibilities of the role
- Helps patients by greeting them in person and by phone; answering questions and requests; dispensing medicine.
- Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs & preparing ageing reports as often as possible.
- Maintains a safe and clean environment by complying with company standard operating procedures & government regulation. He/she cleans the floors and damp dusts the shelves.
- Protects patients and employees by adhering to infection-control policies and protocols.
- Organizes medications for dispensing by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
- Maintains records by recording and filing physicians’ orders and prescriptions.
- Generates revenues by calculating, recording, and issuing charges as well as issuing cash sale receipts.
- Ensures medication availability by delivering medications to patients and other clientele.
- Prepares reports by collecting and summarizing information and sending them on time as required in the standard operating procedures.
- Contributes to team effort by accomplishing related results as needed.
- Conducting marketing activities together with the branch team and ensuring individual and branch sales targets are met/or exceeded.
- Take responsibility of his/her shop by ensuring that all operations of the shop are running smoothly and reporting any anomalies and breakages.
- Adhere to the Dangerous Drug Act regulation
- Ensure standard operating procedures are followed to the letter and timely feedback given
- Any other duty assigned by the Branch manager, Regional Manager or senior management staff.
Code of conduct required
- She/he must always be clean, smart and well groomed in uniform and name tag when on duty.
- She/he must be ready and willing to provide exemplary customer service in accordance to company brand and policies.
- She/he must adhere to the working hours as per shifts allocated; any absence from work must be reported in good time.
- He/she must keep the clients’ information confidential.
- He/she must adhere to the organization’s reporting structure.
- Must be a person with high level of integrity as there will be aspects of cash management
- Must not have prior criminal record
Skills and competencies
- Excellent team player
- Negotiation skills.
- Able to achieve targets and exceed in performance
- Excellent written, reading and spoken English Language skills.
- IT literate. Preferably 2 years’ experience working with an electronic point of sale system
- Excellent use of MS Office and Email (MUST).
- Customer focused and always willing to go the extra mile.
- Excellent communication skills with proven email etiquette.
- High energy and hungry for career growth and entrepreneurial coaching
- Diploma in Pharmaceutical Technology from a reputable institution
- Pharmacy & Poisons Board certification with license available for use highly desirable
- At least one year experience post internship in a busy retail pharmacy.
- Competency in using an electronic point of sale system. The level desirable is at least 2 years’
Method of Application
Qualified candidates are requested to send their applications which MUST include a cover letter, CV and copies of relevant testimonials to firstname.lastname@example.org and through our website www.fhc.co.ke
Applications will be reviewed on a rolling basis.
Only qualified & shortlisted candidates will be contacted to attend interviews.
Any form of canvassing will lead to automatic disqualification. Areas of work are Eldoret Region & Bungoma.
We encourage applicants residing in these areas to apply.
Please indicate your area of preference in your application.