Pharmaceutical Technologist at Fountain Healthcare

General Purpose of the role: The Pharmaceutical Technologist major role is to manage inventory, dispense & service prescriptions accurately and manage sales revenue effectively.

He/she is also responsible in providing excellent customer service to the clients.

Key Responsibilities of the role

• Helps patients by greeting them in person and by phone; answering questions and requests; dispensing medicine.
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs & preparing ageing reports as often as possible.
• Maintains a safe and clean environment by complying with company standard operating procedures & government regulation. He/she cleans the floors and damp dusts the shelves.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Organizes medications for dispensing by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
• Maintains records by recording and filing physicians’ orders and prescriptions.
• Generates revenues by calculating, recording, and issuing charges as well as issuing cash sale receipts.
• Ensures medication availability by delivering medications to patients and other clientele.
• Prepares reports by collecting and summarizing information and sending them on time as required in the standard operating procedures.
• Contributes to team effort by accomplishing related results as needed.
• Conducting marketing activities together with the branch team and ensuring individual and branch sales targets are met/or exceeded.
• Take responsibility of his/her shop by ensuring that all operations of the shop are running smoothly and reporting any anomalies and breakages.
• Adhere to the Dangerous Drug Act regulation
• Ensure standard operating procedures are followed to the letter and timely feedback given
• Any other duty assigned by the Branch manager, Regional Manager or senior management staff.

Code of conduct required

• She/he must always be clean, smart and well groomed in uniform and name tag when on duty.
• She/he must be ready and willing to provide exemplary customer service in accordance to company brand and policies.
• She/he must adhere to the working hours as per shifts allocated; any absence from work must be reported in good time.
• He/she must keep the clients’ information confidential.
• He/she must adhere to the organization’s reporting structure.
• Must be a person with high level of integrity as there will be aspects of cash management
• Must not have prior criminal record

Skills and competencies

• Excellent team player
• Negotiation skills.
• Able to achieve targets and exceed in performance
• Excellent written, reading and spoken English Language skills.
• IT literate. Preferably 2 years’ experience working with an electronic point of sale system
• Excellent use of MS Office and Email (MUST).
• Customer focused and always willing to go the extra mile.
• Excellent communication skills with proven email etiquette.
• High energy and hungry for career growth and entrepreneurial coaching

Qualifications

• Diploma in Pharmaceutical Technology from a reputable institution
• Pharmacy & Poisons Board certification with license available for use highly desirable
• At least one year experience post internship in a busy retail pharmacy.
• Competency in using an electronic point of sale system. The level desirable is at least 2 years’
  experience