Career Opportunities at Save the Children

*TEAM/PROGRAMME: Programme Operations Team*

*LOCATION: Nairobi or Somalia/Somaliland*

GRADE:TBC

*POST TYPE: International or National*

Child Safeguarding:

Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

As a member of the Senior Management Team, the Director of Supply Chain shares in the overall responsibility for the Strategic direction and coordination of the Country Office (CO). The Director of Supply Chain in his/her capacity is responsible for implementation of all Supply Chain Management in country and for the Country Office in Somalia/Somaliland and has overall responsibility and accountability for all Supply Chain of the Somalia/Somaliland Country Programme.

He / She will ensure that policies and procedures of Save the Children are strictly adhered to and also to ensure that Save the Children’s commitment to improving quality and accountability in humanitarian work is upheld, through reference to the Sphere Charter, Save the Children minimum standards and the NGO code of conduct.

SCOPE OF ROLE:

Reports to:Deputy Country Director for Programme Operations.

Technical Line:Regional Head of Supply Chain

Staff directly reporting to this post: The Country Supply Chain Manager, 1 IT Manager, 1 Field Roving Supply Chain Manager, Medical Supply Chain Manager.

KEY AREAS OF ACCOUNTABILITY

Strategy

• Leadership of the Somalia Country Office Supply Chain team
• Support the development of an organizational culture that reflects our values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and donors
• Help design and implement a coherent Supply Chain organizational structure that is consistent with agency practices and appropriate to program needs and in line with Key Performance Indicators.
• Help establish, maintain, and improve active and regular working relationships with: host government authorities, donors, partner agencies including major institutional donors, and local and international NGOs
• Ensure that the required support is provided promptly, at scale and in line with the rules and principles during humanitarian emergencies, working closely with the Regional Office

Compliance

• All Supply Chain Management team report to and advice CO SLT on issues related to compliance to Save the Children’s supply chain policies and procedures.
• To ensure compliance with Save the Children’s minimum standards and procedures related to Supply Chain. This includes reviewing and updating the in-country procedures and policies for the management of the supply chain, vehicle fleets, communications systems and emergency preparedness.

System Developments.

• To ensure that the following systems are put in place and are working effectively
• Co-ordination of all programme Supply Chain; manage and develop as required the country procedures and policies for the management of the supply chain, vehicle fleets, assets and communication systems, emergency preparedness in line with Save the Children guidelines and procedures
• Ensure that Save the Children minimum standards of Supply Chain procedures and policies are adhered to throughout the Country Programme, briefing and training all relevant staff as required.
• Ensure the Country Programme’s supply chain is set up and effectively operational through the Area offices to optimize resources.
• Ensure that field procurement practices are compliant with SCI and Donor’s regulations.
• To liaise closely with the Security Manager and ensure that all Security Guidelines and procedures are integrated fully into Supply Chain Guidelines and procedures.
• In consultation with Security Manager and Operations team, to ensure the programme’s communication systems in all programme locations work effectively and ensure standardization of all communication equipment throughout the country.
• Ensure that for all programmes at the proposal stage and throughout the life cycle of the project has supply chain plan which will deliver the necessary commodities/ services
• Ensure TiM is functional and reporting, advice management on stocks/GIK management.
• Ensure that appropriate supply chain management and controls are in place for pharmaceuticals and food.

Emergency Response Management – Supply Chain

• Assist in strengthening organisational readiness to respond to emergencies in line with global SCI emergency goal and benchmarks
• Assist in the design, update and implementation of a full set of emergency preparedness actions, drawing on SCI member input and resources
• Assist to mount appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with incoming surge teams
• In coordination with the Country Director and SLTT members maintain consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the Cluster system
• Develop the Supply Chain aspects of the programme emergency preparedness plan, in co-ordination with Country Director and SLT members train supply chain staff in managing emergencies.

Operational and capacity strengthening:

In close collaboration with Programmes Operation team to:

• Ensure the Country Programme as a whole has the capacity to manage effectively core Supply Chain to gear up Supply Chain capacity to respond effectively to emergencies.
• Participate in the development of all new proposed interventions providing overviews of Supply Chain requirements in the development of project proposals and subsequent projects.
• Develop logistical aspects of the Country Programme emergency preparedness plan
• Provide direct management support, training and mentoring to the Somalia Supply Chain field logisticians and providing feedback through the review process as to their performance and capacity to undertake their role.

Liaison

• Work with the region to ensure implementation of the Global Supply Chain initiatives.
• Participate in the Supply Chain cluster meetings held in Nairobi/Mogadishu and represent Save the Children’s position and interests.
• Liaise with governments, local administration, the UN and other agencies as necessary.

Supply Chain Staff Management, Mentorship, and Development

• Provide day to day technical support to Supply Chain staff in the field offices, to monitor their performance and provide skills training to fill any gaps in Supply Chain staff, Programme staff and Partners.
• Ensure appropriate staffing within Supply Chain, including sub office staff.
• Ensure that all staff understand and are able to perform their role in an emergency.
• Manage Supply Chain team; define expectations, provide leadership and technical support as needed and evaluate direct reports regularly.
• Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for supply chain teams.
• Manage the performance of all staff in the Supply Chain work area through:
• Effective use of the performance Management System including the establishment of clear, measurable objectives ongoing feedback, periodic reviews fair and unbiased evaluations.
• Coaching, mentoring and other developmental opportunities:
• Recognition and rewards for outstanding performance.
• Documentation of performance that is less than satisfactory, with appropriate performance improvements/work plans.

IT and Facilities

• Ensure that sophisticated, efficient, cost effective Information Technology Systems are in place and in compliance with SCI IT standards.

COMPETENCIES AND BEHAVIOURS (our Values in Practice)

Delivering Results (Accomplished):

• Maintains a broad strategic perspective at the same time as an awareness of the detail of a situation
• Establishes clear and compelling objectives with teams and individuals and monitors progress and performance
• Creates and applies measures and metrics to track performance
• Holds others accountable for achieving results and challenges underperformance
• Demonstrates financial awareness and a concern for cost effectiveness

Applying Technical and Professional Expertise (Accomplished):

• Makes decisions based on professional expertise and experience without deferring unnecessarily to others
• Shares knowledge and best practice on technical solutions so that others can make best use of that expertise
• Actively seeks new ways to develop the application of technical and professional standards within the team

Problem Solving and Decision Making (Accomplished):

• Gathers the right information and uses critical thinking to make effective and timely decisions
• Knows when to involve others in a decision
• Demonstrates awareness of the wider external influences that impact on decision making
• Analyses and exercises judgment in challenging situations in the absence of specific guidance or knowledge of the full facts
• Evaluates the opportunities and risks of each idea and solution to make informed strategic decisions

Working effectively with others (skilled)

• Actively listens to new and different perspectives and experiences of those they work with
• Proactively supports team members and trusts their capabilities
• Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups
• Clarifies their role and responsibilities within the team to maximise impact

Networking (Accomplished)

• Builds trust with contacts through openness and honesty
• Participates effectively in sensitive, complex and/or high impact relationships and networks
• Builds strong relationships with a broad range of stakeholders
• Spots opportunities to bring together partnerships/working alliances that have not been used before

QUALIFICATIONS AND EXPERIENCE

• Relevant degree or Masters in Supply Chain or related field
• Qualifications in Supply Chain or procurement
• At least 8 years’ experience with Humanitarian or other development/aid agencies in supply chain management including significant field operations experience supporting both emergency and development programs
• Robust experience of INGO emergency program cycle management, and with experience of working within a complex and matrix organization structure.
• Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management
• Solid project management skills related to organizational development projects and international, cross-functional teams with a proven history of delivering results
• Experience of building and developing the capacity of Supply Chain staff through the use of training, performance management frameworks and development plans.
• Ability to analyze information, evaluate options and to think and plan strategically
• Experience in project managing significant and diverse construction projects within a challenging environment
• Previous experience of managing and developing a large teams and the ability to lead, motivate and develop others
• Excellent interpersonal and team skills.
• Excellent IT skills.
• Fluency in written and spoken English
• Commitment to and understanding of Save the Children’s aims, values and principles.

CHILD SAFEGUARING POLICY:

Any employee, consultant, contractor or the supplier undertaking an activity on behalf of SCI must sign the Child Safeguarding - Declaration of Acceptance Form] and comply with the SCI’s Child Safeguarding Policy which is a statement of SCI’s commitment to preventing abuse and protecting children with whom it comes into contact.

This extends not only to children with whom SCI and its partners work directly, but also includes children whom staff are responsible for. SCI believes that the situation of children must be improved through the promotion of their rights supported and demonstrated by all members of staff. Save the Children International's Code of Conduct sets out the standards, which all staff members must adhere to.